PARLIAMENTARY WRITTEN QUESTION
Railways: Tickets (30 July 2024)
Question Asked
To ask the Secretary of State for Transport, what assessment her Department has made of the impact of online-only booking at railway stations on elderly travellers.
Asked by:
Jon Pearce (Labour)
Asked by:
Jon Pearce (Labour)
Answer
There are no proposals for online-only booking at railway stations. Ensuring accessibility for all passengers is at the heart of our passenger-focused approach. As modern ticketing and payment methods roll out more widely on the railways, we will ensure that all passengers, including those who need to use cash or do not have access to smartphones or the internet, are able to buy a ticket across the different retail options.
Answered by:
Simon Lightwood (Labour)
6 September 2024
Contains Parliamentary information licensed under the Open Parliament Licence v3.0.