PARLIAMENTARY WRITTEN QUESTION
Railways: Ticket Offices (30 July 2024)

To ask the Secretary of State for Transport, what assessment her Department has made of the impact of ticket office closures in railway stations on communities; and what steps she plans to take to avoid closures.

Asked by:
Jon Pearce (Labour)

Passenger service is at the heart of our plans to improve Britain’s railways and it is clear the role that station staff play in supporting vulnerable passengers. This Government has no plans to close ticket offices and we expect train operating companies to take measures to ensure they are open at published times.

Answered by:
Simon Lightwood (Labour)
6 September 2024