PARLIAMENTARY WRITTEN QUESTION
Energy: Meters (22 April 2024)
Question Asked
To ask the Secretary of State for Energy Security and Net Zero, if she will make an assessment of the adequacy of gas and electricity suppliers' licence obligation to inspect their customers’ meters.
Asked by:
Judith Cummins (Labour)
Asked by:
Judith Cummins (Labour)
Answer
Licensing is matter for the expert independent regulator, Ofgem. Licence conditions require that a customer’s bill is based on the best available metering information, and that where a supplier visits a customer’s premises, staff are properly trained to carry out such visits safely and effectively. Suppliers must take all reasonable steps to obtain meter readings at least annually.
Answered by:
Amanda Solloway (Conservative)
26 April 2024
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