PARLIAMENTARY WRITTEN QUESTION
NHS: Software (12 December 2023)

Question Asked

To ask the Secretary of State for Health and Social Care, how many and what proportion of repeat prescriptions were ordered through the NHS app in each of the last 12 months.

Asked by:
Karin Smyth (Labour)

Answer

There are currently over 33.6 million sign-ups on the NHS App, enabling users to access a range of services within the National Health Service, such as booking and managing general practice (GP) and hospital appointments, ordering repeat prescriptions and viewing their prospective GP health record.

We estimate that the NHS App share of electronic repeat prescriptions only is 10.5%, up from approximately 7% in December 2022. The following table shows the total number of repeat prescriptions ordered via the NHS App in each of the last 12 months:

Date

Repeat Prescription Orders via NHS App

December 2022

2.2 million

January 2023

2.4 million

February 2023

2.2 million

March 2023

2.5 million

April 2023

2.4 million

May 2023

2.7 million

June 2023

2.7 million

July 2023

2.8 million

August 2023

2.9 million

September 2023

2.8 million

October 2023

3.1 million

November 2023

3.2 million


Answered by:
Andrea Leadsom (Conservative)
8 January 2024

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