PARLIAMENTARY WRITTEN QUESTION
Jobcentres: Assistive Technology (15 November 2023)

To ask the Secretary of State for Work and Pensions, how many and what proportion of jobcentres have specialist assistive technology installed on their customer computer kiosks to support those who are (a) deaf and blind and (b) have complex disabilities.

Asked by:
Andrew Western (Labour)

As part of its commitment to make services accessible to all customers, the Department provides computers for customer use in Jobcentres. All the computers have assistive technology built into those Operating Systems such as screen readers and screen magnification and are managed separately from the wider DWP IT estate.

The Department also provides a range of other items in Jobcentres such as alternative keyboards. Computers for customer use with assistive technology are currently in 635 permanent jobcentres.

Answered by:
Jo Churchill (Conservative)
24 November 2023