PARLIAMENTARY WRITTEN QUESTION
Armed Forces: Housing (12 June 2023)

To ask the Secretary of State for Defence, what assessment he has made of the quality of (a) maintenance and (b) repair work to military accommodation in the period since the implementation of the Future Defence Infrastructure Services contracts in 2022.

Asked by:
Helen Morgan (Liberal Democrat)

The quality of maintenance and repair work to Service Family Accommodation (SFA) is assessed in a number of ways:

There is a requirement for suppliers to carry out a facilities management inspection of every SFA in the first three years of the Future Defence Infrastructure Services (FDIS) accommodation contracts, which began on 1 April 2022.

Full condition surveys of our circa 47,900 SFA are undertaken on a six-yearly cycle by qualified surveyors. On average, 8,000 SFA are assessed each year. Condition is assessed against the Decent Homes (DH) Standard. Currently 96% of SFA meets or exceeds the Government's DH Standard.

Suppliers have developed 'fast feedback', measuring the customers' initial assessment of the work undertaken; and a metric is included within the FDIS contract to measure the quality of reactive maintenance tasks which is being refined to ensure it is suitably robust.

Answered by:
James Cartlidge (Conservative)
19 June 2023