PARLIAMENTARY WRITTEN QUESTION
Energy: Meters (27 March 2023)

Question Asked

To ask the Secretary of State for Energy Security and Net Zero, whether his Department plans to take steps to sanction energy companies found to have force-fitted energy meters in residential properties.

Asked by:
Navendu Mishra (Labour)

Answer

Regulation of the energy supply sector is for independent regulator Ofgem.

Ofgem has called for all suppliers to proactively check if any prepayment meters have been installed incorrectly and, where rules have been broken, to act now to offer customers a reversal of installations and compensation payments where appropriate. Ofgem also has powers to fine suppliers, if appropriate, to tackle non-compliance.

The Government will continue to engage with Ofgem and energy suppliers to ensure sufficient action is taken to offer to redress to consumers who have been wrongly forced onto a prepayment meter.


Answered by:
Amanda Solloway (Conservative)
4 April 2023

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