PARLIAMENTARY WRITTEN QUESTION
West Coast Main Line: Catering (6 February 2023)
Question Asked
Asked by:
Navendu Mishra (Labour)
Answer
Based on the December 2022 headcount figures, there has been a reduction of approximately 150 in on-board managers who undertake catering duties since Avanti West Coast (AWC) first took over the Franchise. It is important to note that pre-COVID staffing levels aligned to the timetable and catering proposition operating at that time. During the pandemic, AWC operated reduced timetables and moved towards demand-based staffing on-board, with staff who retired or resigned not automatically replaced. There has also been an industry-led Voluntary Service Scheme which was available to catering staff who opted to leave. AWC monitor catering demand and fill vacancies as required.
Answered by:
Huw Merriman (Conservative)
9 February 2023
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