PARLIAMENTARY WRITTEN QUESTION
Jobcentres: Standards (1 November 2022)

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 30 June 2022 to Question 23742 on Jobcentres: Standards, whether his Department has published the service delivery framework.

Asked by:
Alison McGovern (Labour)

The Service Delivery Framework was previously published on the 'what do they know' website in December 2021 in response to a Freedom of Information request.

https://www.whatdotheyknow.com/request/817173/response/1947859/attach/4/Service%20Delivery%20Framework%20Jobcentre.pdf?cookie_passthrough=1.

The department intends to publish an updated version on the House of Commons library in the coming weeks.

Answered by:
Guy Opperman (Conservative)
8 November 2022