PARLIAMENTARY WRITTEN QUESTION
Office of the Public Guardian: Payments (4 July 2022)

To ask the Secretary of State for Justice, what assessment he has made of the frequency of duplicate payments made by members of the public for services provided by the Office of the Public Guardian.

Asked by:
Helen Morgan (Liberal Democrat)

OPG launched a new card payment process in November 2021. The introduction of this system led to some duplicate payments, which was identified quickly. Measures have now been put in place to significantly reduce the risk of duplicate payment requests being made. There is no indication that duplicate payments are taking place frequently and the OPG successfully processes payments to register LPAs every week.

Answered by:
Tom Pursglove (Conservative)
11 July 2022