PARLIAMENTARY WRITTEN QUESTION
Streaming: Billing (1 June 2022)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the potential merits of taking steps to ensure that streaming services that allow users to subscribe on devices also allow subscribers to cancel on those same devices.

Asked by:
Mohammad Yasin (Labour)

On 20 April 2022, the Government published its response to the consultation ‘Reforming Competition and Consumer Policy – Driving growth and delivering competitive markets that work for consumers’. The response reaffirmed our commitment to boosting consumer rights and preventing scams and rip-offs, including proposals to make subscriptions easier to exit. The Government will legislate to implement the reforms when Parliamentary time is available.

Answered by:
Paul Scully (Conservative)
13 June 2022