PARLIAMENTARY WRITTEN QUESTION
HM Passport Office: Lost Property (25 April 2022)
Question Asked
To ask the Secretary of State for the Home Department, what steps her Department are taking to reduce the level of misplaced documents in the Passport Office.
Asked by:
Navendu Mishra (Labour)
Asked by:
Navendu Mishra (Labour)
Answer
During the period January to March 2022, 12 documents were confirmed as lost at a Her Majesty’s Passport Office site. This number of lost documents represents 0.0005% of the applications that were handled during this period.
The safety of customers’ personal data is of paramount importance, and all confirmed losses are reported to the Home Office’s Office of the Data Protection Officer. HM Passport Office works closely with affected customers to replace any lost document at the earliest opportunity.
Answered by:
Kevin Foster (Conservative)
28 April 2022
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