PARLIAMENTARY WRITTEN QUESTION
Ambulance Services: Shropshire (22 March 2022)

Shrewsbury and Telford Hospital NHS Trust is working with West Midlands Ambulance Service (WMAS) and community partners to reduce conveyances of some patients to hospital as clinically appropriate, providing alternate treatment and care at home or in the community. The Trust is also working with WMAS to cohort ambulance patients at accident and emergency (A&E) departments. This involves a single ambulance crew taking responsibility for three to four patients within the A&E department, releasing crews to respond to outstanding calls in the community.

Shropshire, Telford and Wrekin Integrated Care System also launched a winter health campaign to the end of March, designed to influence public behaviour with messaging to encourage the use of NHS 111 and local pharmacies, so that A&E departments are only used when necessary. Ambulances also have direct access to a same day emergency care centre at Royal Shrewsbury Hospital.