PARLIAMENTARY WRITTEN QUESTION
Social Security Benefits: Compensation (22 February 2022)
Question Asked
To ask the Secretary of State for Work and Pensions, with reference to the Answer of 14 April 2021 to Question 174995, what level of compensation is paid as a result of errors made by her Department.
Asked by:
Navendu Mishra (Labour)
Asked by:
Navendu Mishra (Labour)
Answer
DWP has a Discretionary Special Payment scheme, which allows us to award redress for the impacts of DWP errors. As the impact may differ, in accordance with each customer’s circumstances, we consider each case on its own merits. We publish the total amount paid and the number of payments made in DWP’s Annual Report and Accounts. For more details of the scheme, please see the guidance: Financial Redress for Maladministration.
Answered by:
David Rutley (Conservative)
25 February 2022
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