PARLIAMENTARY WRITTEN QUESTION
Retail Trade: Job Security (18 January 2022)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to support retail jobs in the context of the increasing automation of services by retailers.

Asked by:
Navendu Mishra (Labour)

Our Plan for Growth acknowledges skills as a pillar for growth. This department is working in partnership with the Department for Education (DfE) to ensure we deliver against the skills pillar of the Plan for Growth through successful implementation on key policies from within the Skills for Jobs white paper, including promoting the adult skills offer to help upskill and reskill the existing workforce. This White Paper is focused on giving people the skills they need, in a way that suits them, so they can get great jobs in sectors the economy needs and boost this country’s productivity.

The retail sector has been undergoing a period of transition for some time, including many retailers investing in technology and innovation and adapting their business models to meet different consumer demands. We recognise the challenges this brings and are working with the sector, including through the industry-led Retail Sector Council, to address these challenges. The Council has identified skills and employment as two of their priority areas of work as part of this and government continues to work closely with the Council to consider the future needs of the sector.

Additionally, the government’s new ‘Help to Grow: Digital’ scheme will help up to 100,000 UK SMEs over three years to adopt digital technologies that are proven to increase firm-level productivity by learning new skills, reaching new customers and boosting profits.

Answered by:
Paul Scully (Conservative)
21 January 2022