PARLIAMENTARY WRITTEN QUESTION
Universal Credit: Reviews (29 November 2021)

Question Asked

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure cases with the Universal Credit Risk Review Department are dealt with in a timely manner.

Asked by:
Feryal Clark (Labour)

Answer

The Risk Review Team (RRT) completes their reviews as quickly as possible. This is partly dependant on the co-operation of the claimant to provide any information requested to support the review.

We closely monitor the volumes of cases to ensure we have the correct resources on the team to take the necessary action on cases in a timely manner.


Answered by:
David Rutley (Conservative)
7 December 2021

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