PARLIAMENTARY WRITTEN QUESTION
Contact Tracing: Travel Requirements (23 November 2021)

To ask the Secretary of State for the Home Department, what assessment she has made of the ability of travellers without access to the internet to complete the passenger locator form when returning to the UK.

Asked by:
Feryal Clark (Labour)

All passengers must complete the Passenger Locator Form online, however, once completed they can print off their finished form to show carriers before departing to the UK.

Passengers may seek assistance, from family, friends or another third party, to complete on their behalf.

There are dedicated helplines for members of the public who are encountering issues with completing the PLF form. Whilst these helplines can provide advice, they cannot complete the form on behalf of the passenger.

The contact telephone number from within the UK is 0800 678 1767 and is open Monday to Friday between the hours of 9am to 5pm. These calls are free of charge.

The contact telephone number when outside the UK is 0044 207 113 0371 and is open Monday to Friday between the hours of 9am to 5pm. These calls are charged dependant on the network provider.

Answered by:
Kevin Foster (Conservative)
1 December 2021