PARLIAMENTARY WRITTEN QUESTION
Pension Credit (17 June 2021)

The Government wants to make sure that all eligible pensioners claim the Pension Credit to which they are rightly entitled. DWP continues to use multiple ways to reach those who can claim. Amongst other things, on 16 June, DWP joined forces with Age UK, Len Goodman, Rustie Lee and the BBC to help reach those who may be reticent about claiming Pension Credit. The aim was to renew our efforts to raise awareness of Pension Credit, encouraging people to check their eligibility and make a claim.

On 17 May, DWP Ministers hosted a roundtable event attended by a range of stakeholders who have an interest in pensioners’ financial wellbeing, to explore opportunities on getting information about Pension Credit to pensioners and their family members.

We have recently updated our online toolkit which provides a range of ideas and support which stakeholders can use with their customers to encourage take-up of Pension Credit. Two new videos specifically target key messages aimed at pensioners as well as their family members and friends.

Our Pension Credit pages on gov.uk have recently been updated, drawing attention to how Pension Credit can provide extra money as well as a range of other help for pensioners who get it. The online claim facility we introduced last year, further enables family, friends and organisations to help pensioners make a claim.

This year, over 11 million pensioners in Great Britain received messaging about Pension Credit with their annual State Pension up-rating letter which also highlighted that an award of Pension Credit can mean being eligible for other benefits such as Housing Benefit or a free over-75 TV licence.