PARLIAMENTARY WRITTEN QUESTION
Care Homes: Visits (20 May 2021)

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to help ensure that Government guidance on out-of-home visits which came into force on 4 May 2021 is adhered to by care homes.

Asked by:
Navendu Mishra (Labour)

We are in regular contact with care homes and providers in order to assess adherence to this guidance and ways in which this can be improved. If a resident or their family have concerns that the care home is not following visiting guidance appropriately then they can raise them with the home in the first instance. If the resident or family are still dissatisfied, the Care Quality Commission will investigate complaints.

Answered by:
Helen Whately (Conservative)
26 May 2021