PARLIAMENTARY WRITTEN QUESTION
Nuisance Calls (8 March 2021)

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he has taken to help prevent aggressive cold calling of land owners by prospective buyers who contact landowners even though their land is not advertised for sale.

Asked by:
Darren Jones (Labour)

HM Land Registry, as required by statute, includes within the register of title for England and Wales, the name and contact address details for each proprietor of a registered property. This can include email addresses, if the proprietor chooses to provide one, but it does not hold telephone numbers.

For a prescribed fee, a copy of the register entries that relate to an individual registered property can be obtained. HM Land Registry does not offer free and open access to the data they hold about property ownership. It publishes its commitment to citizens’ privacy rights in a Personal Information Charter, which can be found here:

https://www.gov.uk/government/organisations/land-registry/about/personal-information-charter#your-legal-rights

The Hon Member’s constituents should be aware that they have a number of rights under the UK’s data protection regime, including the right to object to their data being processed and the right to erasure of their data. If the contact numbers are being held by an organisation that processes personal information, that organisation must comply with the data protection principles.

If anyone is concerned about the handling of their data by any organisation, they should contact the Information Commissioner’s Office (ICO) for further advice or to make a complaint. The ICO can be contacted by telephone on 0303 123 1113 or through their live chat facility: https://ico.org.uk/global/contact-us/live-chat/. Further contact details are on the ICO website: https://ico.org.uk/global/contact-us/.

Answered by:
Sir John Whittingdale (Conservative)
18 March 2021