PARLIAMENTARY WRITTEN QUESTION
Energy: Coronavirus (27 April 2020)
Question Asked
Asked by:
Sir John Hayes (Conservative)
Answer
The Government has introduced a range of measures to address the Covid-19 outbreak, recognising the pressures facing many UK households.
In addition, and specifically for energy, on 19 March the Government secrured an industry-wide voluntary agreement with all domestic energy suppliers to a set of principles for assisting consumers, including those with pre-payment meters, through the difficulties caused by Covid-19.
This agreement requires all energy suppliers to identify and prioritise consumers at risk, support consumers who are impacted financially as a direct or indirect result of Covid-19, support pre-payment meter customers directly or indirectly impacted by Covid-19 to stay on supply, and to provide information to their consumers.
Details can be found at:
Answered by:
Kwasi Kwarteng (Conservative)
5 May 2020
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