PARLIAMENTARY WRITTEN QUESTION
Supermarkets: Visual Impairment (21 April 2020)

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps his Department is taking to ensure people who are blind or partially sighted are able to access essential groceries.

Asked by:
Marsha De Cordova (Labour)

The Government is working to ensure that approximately 1.8 million people in England identified by the NHS as being at higher risk of severe illness if they contract Coronavirus have access to the food they need. We are also working quickly to support people who do not fall into the category of being clinically extremely vulnerable, but still need help getting essential food supplies. This group includes blind or partially sighted people who may struggle to comply with social distancing in food shops as they often rely on a combination of touch and guiding from another person to navigate.

Defra has been working closely with the Ministry of Housing, Communities and Local Government, the Local Government Association and local authority chief executives who are leading on vulnerable people to ensure that all local authorities can provide the necessary support to all food-vulnerable people. The vast majority of local authorities have dedicated COVID-19 helplines and accessible resources for people who need support and help to access food. Local authorities are establishing networks of local volunteers and linking in with the voluntary and community sector to deliver groceries to people who do not have friends, family or neighbours who can shop for them.

Supermarkets have been working at pace to expand the total number of delivery and click and collect slots and we are working with major retailers to ensure that they prioritise delivery slots for those who are most vulnerable and at risk, including the blind or partially sighted.

Answered by:
Victoria Prentis (Conservative)
27 April 2020