PARLIAMENTARY WRITTEN QUESTION
Local Government and Social Care Ombudsman: Complaints (9 March 2020)
Question Asked
To ask the Secretary of State for Housing, Communities and Local Government, what proportion of complaints to the Local Government and Social Care Ombudsman were upheld in 2019.
Asked by:
Caroline Nokes (Conservative)
Asked by:
Caroline Nokes (Conservative)
Answer
The Local Government and Social Care Ombudsman publishes on their website an annual review of local government complaints. The latest report available is for financial year 2018 to 2019. It reveals that 4,232 detailed investigations were carried out in 2018 to 2019 and 58 per cent of those complaints were upheld.
Answered by:
Sir Simon Clarke (Conservative)
17 March 2020
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