PARLIAMENTARY WRITTEN QUESTION
Hospitals: Telephone Services (30 January 2020)

Question Asked

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential merits for improving health services of collecting data on the number of telephone calls that are unanswered in hospitals.

Asked by:
Rosie Duffield (Independent)

Answer

We have made no such assessment of the potential merits for improving health services of collecting data on the number of telephone calls that are unanswered in hospitals.


Answered by:
Edward Argar (Conservative)
4 February 2020

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