PARLIAMENTARY WRITTEN QUESTION
South Western Railway (17 January 2020)

Question Asked

To ask the Secretary of State for Transport, if he will take steps to require South Western Railway to compensate passengers for the services lost during strikes in December 2019 based on the original pre-strike timetable.

Asked by:
Munira Wilson (Liberal Democrat)

Answer

Passengers are entitled to compensation under the Delay Repay scheme for delays of 15 minutes or more against the published timetable on SWR. The Department are considering all options available to ensure passengers are compensated for this disruption.


Answered by:
Chris Heaton-Harris (Conservative)
22 January 2020

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