PARLIAMENTARY WRITTEN QUESTION
South Western Railway: Strikes (20 December 2019)

To ask the Secretary of State for Transport, what provisions are in place to compensate passengers who have been affected by a reduced number of train services as a result of industrial action on South Western Railway.

Asked by:
Munira Wilson (Liberal Democrat)

The Department believes the industrial dispute to be counterproductive for all parties concerned and is well aware that this action by the RMT is disproportionate and deliberately designed to hit passengers at one of the busiest times of the year for the railway. We have been monitoring the dispute and the negotiations between SWR and the RMT closely.

South Western Railway has made an application to the Department with regards to industrial action. This matter is subject to commercial confidentiality.

Passengers are entitled to compensation under the Delay Repay scheme for delays of 15 minutes or more against the published timetable on SWR. The Department are considering all options available to ensure passengers are compensated for this disruption.

Answered by:
Chris Heaton-Harris (Conservative)
7 January 2020