PARLIAMENTARY WRITTEN QUESTION
Universal Credit (5 November 2014)

Question Asked

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 4 November 2014 to Question 212414, by which means universal credit is calculated in cases where a claimant's circumstances change, so that the existing IT system does not have the functionality to complete the claimant's entitlement; and if he will make a statement.

Asked by:
Sir Stephen Timms (Labour)

Answer

The existing IT has functionality to process changes of circumstances in Universal Credit and the majority of changes are automatically administered through to the Universal Credit award. There are a small number of complex circumstances where an agent will record this information on the system and then the functionality will automatically apply this change to the award.


Answered by:
Mr Mark Harper (Conservative)
10 November 2014

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