PARLIAMENTARY WRITTEN QUESTION
Energy: Meters (2 October 2019)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what estimate she has made of the number of smart meters that have been replaced as a result of customers switching energy suppliers in the last 12 months; and if she will make a statement.

Asked by:
Emma Reynolds (Labour)

Smart meters continue to record energy consumption accurately when a consumer switches energy supplier, even when the new energy supplier is temporarily unable to operate the meter in smart mode. Smart meters are rarely replaced when a consumer switches energy supplier. Of the total number of smart meters installed in Great Britain as of the end of 2018, less than 0.4% were replaced in the preceding 12 months following a consumer switch.

Smart meters will give households the information to allow them to be more active consumers and more easily act upon poor service or expensive tariffs, and in time make switching suppliers easier and faster.

Answered by:
Kwasi Kwarteng (Conservative)
7 October 2019