PARLIAMENTARY WRITTEN QUESTION
Pension Credit (4 June 2019)
Question Asked
To ask the Secretary of State for Work and Pensions, how many people who are part of a mixed-age couple have been advised by CAPITA call centre staff not to make a claim for Pension Credit.
Asked by:
Mark Tami (Labour)
Asked by:
Mark Tami (Labour)
Answer
G4S now provide the initial call service facility for Pension Credit. The contract with CAPITA ended in September 2018.
Mixed age couples not eligible for Pension Credit are advised by call centre staff that they may be eligible for Universal Credit and signposted accordingly.
Answered by:
Guy Opperman (Conservative)
17 June 2019
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