PARLIAMENTARY WRITTEN QUESTION
Personal Independence Payment: Medical Examinations (19 February 2019)

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 January 2019 to Question 213466, how many complaints were received in relation to the personal independence payment assessment process in each calendar year since 2013.

Asked by:
Marsha De Cordova (Labour)

The total number of complaints received by Assessment Providers in relation to Personal Independence Payment (PIP) assessments in each calendar year since 2013 are shown in the table below.

Year	Number of PIP Assessments	Number of complaints	Complaints as a % of total Assessments
2013	38,400	1,300	3.45
2014	406,900	9,000	2.21
2015	682,500	4,500	0.66
2016	968,100	6,800	0.70
2017	1,031,600	8,900	0.87
2018	954,900	9,400	0.98

Source: PIP Assessment Providers’ contractual MI

Figures have been rounded to the nearest 100

Percentages are calculated from raw data

Answered by:
Sarah Newton (Conservative)
25 February 2019