PARLIAMENTARY WRITTEN QUESTION
Motor Vehicles: Excise Duties (20 December 2018)

Question Asked

To ask the Secretary of State for Transport, what his Department's policy is on sending out reminders to drivers to renew their road tax; and for what reason some drivers do not receive reminders.

Asked by:
Dame Angela Eagle (Labour)

Answer

The Driver and Vehicle Licensing Agency (DVLA) issues vehicle excise duty reminders to customers up to four weeks before the tax expires. The DVLA issues more than three million reminder letters each month. Complaints about non-delivery are rare, which suggests that the service works well for the majority of vehicle keepers.

Occasionally vehicle keepers may not receive a reminder. This is often because the keeper may have moved house and not advised the DVLA of the new address, or the letter may have gone astray.


Answered by:
Jesse Norman (Conservative)
7 January 2019

Contains Parliamentary information licensed under the Open Parliament Licence v3.0.