PARLIAMENTARY DEBATE
Support for Disabled Veterans - 28 October 2025 (Commons/Commons Chamber)
Debate Detail
I have previously raised the case of my constituent Mark Houghton MBE in this Chamber and written to the Minister about it. Mark is a decorated Army veteran who served with distinction for over two decades in the British Army. He was deployed in Afghanistan, Estonia and Latvia. In February this year, Mark suffered catastrophic injuries in an accident while working abroad. Mark cannot walk, yet he has been denied access to the personal independent payment and employment and support allowance because he did not reside in the UK for 18 months out of the last three years.
During Mark’s time abroad, he paid UK taxes, and he is now back in the UK permanently, yet he has been blocked from accessing continuous care and financial support because of the residency criteria. The emotional toll on Mark and his family has been enormous. They have been forced to sell their home of more than 20 years. In his words,
“I fought for this country. I’ve paid my taxes all my life. And now because I was abroad for 18 months I am made to suffer. I feel deserted, unwanted…abandoned. It’s devastating”.
I am sure the Minister will agree that this is an appalling way to treat a veteran. The armed forces covenant states that members of the armed forces community should be treated with dignity and respect, but in this case, as in so many others, that simply is not happening.
Sadly, Mark is one of the many veterans across this country facing systemic challenges. Veterans report feeling unprepared for civilian life after medical discharge, as the system is unclear and inconsistent.
Too often, the system fails to provide a simple, supported handover to civilian healthcare, or advice on housing, employment and benefits. Charities and veterans’ groups are calling for an independent review of the medical discharge process across all services to make it consistent, compassionate and genuinely supportive, so that no disabled veteran falls through the cracks, or is left without the best possible support.
According to Help for Heroes, veterans with complex mental health conditions, including post-traumatic stress disorder, often face long waits for mental health treatment. Although the armed forces covenant promises priority treatment for service-related conditions, the reality on the ground can fall short. In England, Op Courage is a welcome single front door for veteran mental health, but there remain issues with consistency, capacity and specialist expertise. We need an improved Op Courage pathway with a common assessment tool, better signposting from GPs and acute trusts, and an explicit requirement that practitioners delivering care have expertise in military mental health. Access should be seamless across the UK, so that when it comes to support, there is no postcode lottery.
The Royal British Legion has noted the structural failure to automatically transfer a service leaver’s medical records to the NHS. Service leavers must request their full clinical records from Defence Medical Services, which is under the Ministry of Defence. That can take several months. Delays in accessing those records often result in difficulties obtaining civilian healthcare services or financial housing support. I understand that the Government have committed to digitising service medical records through Programme Cortisone, but can the Minister provide a timetable for completion? The delivery of that programme is essential to ensure timely access to services and continuity of care. Meeting the needs of the armed forces community, including those with disabilities, clearly relies on our knowing who and where they are, and how they access services and support.
Veterans who use Government services often report having to set out their veteran status or repeat details of their time in service to multiple agencies. The Government must establish improved collection and sharing of data to help deliver tailored support. Disabled veterans frequently struggle with the PIP process, as the complex forms and assessments can be difficult to navigate, and the situation is made worse by the need to repeat traumatic information.
When health and benefit systems fail, financial hardship is the result. According to the Trussell Trust, veterans are twice as likely to run out of food as people who have never served in the armed forces, and a third of veterans with a physical disability or mental condition regularly go without the essentials. I hope that the Government will tackle that in the Budget next month, and will ensure that veterans never have to struggle to cover the essentials. We know that financial insecurity and poor living conditions can make health conditions worse, so there needs to be greater urgency in ensuring that the benefit system supports the nation’s heroes with the cost of living.
I pay tribute to the Royal British Legion, Help for Heroes and SSAFA for their advocacy on behalf of disabled veterans. The Royal British Legion’s “credit their service” campaign has highlighted that military compensation awarded for pain and loss in service is too often treated as ordinary income when people are means-tested for benefits, including council tax support, housing benefit and disabled facilities grants.
Rehabilitation is another area where the standard drops after discharge. While serving, severely wounded personnel can access world-class multidisciplinary rehabilitation, including cutting-edge devices, at the Defence Medical Rehabilitation Centre. However, once they leave service and the lifespan of those devices expires, replacing them becomes the responsibility of the NHS, which generally provides equipment of lower quality and utility. Help for Heroes is calling for an NHS rehabilitation pathway for veterans that provides an equivalent level of care, and that guarantees like-for-like replacement of essential aids and devices initially provided by Defence Medical Services.
Flowing from that, in Northern Ireland, there is the victims’ permanent disablement payment scheme, administered from Northern Ireland but available to all veterans across the United Kingdom who suffered their disability in Northern Ireland. Sadly, despite thousands having been injured, fewer than 1,000 veterans from GB have applied to the fund. It provides a monthly payment and the possibility of a 10-year lump sum. Through this debate, may I urge veterans in GB who suffered their injury in Northern Ireland to apply to that scheme before it closes for applications on 31 August next year?
For the most seriously injured, integrated personal commissioning for veterans can be transformative, but eligibility is too narrow; it excludes those injured before 2010 and those in residential care. The Royal British Legion is pushing the Government to increase investment in adult social care to meet the needs of the armed forces community. Will the Minister confirm whether the Government will ensure that social care reforms reflect covenant commitments?
Veterans are being let down across the board. They need much better help with the cost of living crisis. That is why I support the establishment of an Office for Veterans’ Affairs, and the launch of an inquiry on the impact of the cost of living crisis on the armed forces community. More needs to be done for unpaid carers, and to fight stigma around mental ill health, as more than half of veterans say that they have had a mental health problem, and 60% say that they find it hard to speak up about mental health issues.
More also needs to be done for unpaid carers and to fight the stigma around mental health, as more than half of veterans say that they have had a mental health problem and 60% say that they find it hard to speak up about mental health issues. We also need better recording of veterans’ physical and mental health outcomes, including waiting times, so that we can see where services are falling short. That would allow us to work in this House to address that. Above all, military compensation for illness or injury should not count towards means-testing for benefits.
My constituency of Eastleigh has a unique and proud connection with our armed forces through the Spitfire and the role our community played in securing victory in the second world war. This Remembrance Day, I will also be paying tribute to the disabled veterans in my constituency who, like Mark Houghton, served our country with honour but now feel left behind and let down. Our veterans deserve so much more: better mental health support; easier access to professional help; regular mental health check-ups at key life points; fair benefits that respect lived reality; and consistent data so that we can fix what is failing. I appreciate the time the Minister has given to this debate, and I hope that she will take on board the points I have made.
This is not just a professional imperative for me; it is personal. I served in the Army and I have worked alongside many soldiers and officers who were injured and who today carry the physical and mental scars from their service. Many are able to carry those as part of their day-to-day life, but many really feel the impact on their personal lives.
I was speaking about those I served alongside and about veterans across the country. They answered when our country called them, so it is now up to us to renew the contract with those who served.
I would like briefly to address some of the points that hon. Members have made. A point was raised by a couple of hon. Members about the interplay of military benefits, compensations, allowances and pensions, and the existing benefits system. As I am sure they are aware, there is a complex range of benefits, and the way in which they interact with the benefits system can be complicated. It is important to note that there is a principle about duplication. For example, where military compensation is received through the independence payment, there is a principle of duplication with regard to the personal independence payment. A lot of military compensation allowances do not necessarily directly affect entitlement to benefits and have different impacts on tax.
The hon. and gallant Member for Tewkesbury (Cameron Thomas) made a point about veterans not always reaching out to seek help. I hope he is aware of the recently announced Valour scheme, which will be a regional network of physical hubs. I passionately believe in the strength of those hubs because a veteran will be able to go in with absolutely no obligation, have a cup of tea and speak to people who understand. Veterans will gain trust and comfort from that, and therefore find it easier to talk about the issues they face and the support they need. I hope we will be able to announce more details soon, because I believe those hubs will help significantly.
The hon. Member for Strangford (Jim Shannon) and, I believe, the hon. Member for Harrogate and Knaresborough (Tom Gordon) spoke about the challenges of making sure that the covenant is applied fairly across the country. As I am sure they are aware, we are extending the armed forces covenant into law. Part of that is about preventing a postcode lottery so that we can set clear expectations about how the covenant affects a range of policy areas, particularly those delivered by local government, but also across areas such as housing.
On the covenant, I thank my hon. Friend the Member for Redditch (Chris Bloore) for the point he made, and I would appreciate it if he wrote to me about the case he mentioned. Finally, I thank the hon. and learned Member for North Antrim (Jim Allister) for mentioning the troubles permanent disablement payment scheme, and for raising awareness of it.
Mark Houghton served his country with honour and courage, so I was shocked to hear about the horrific extent of the injuries he sustained in an e-scooter crash. As the hon. Member for Eastleigh will know, all benefits, including the personal independence payment, have certain conditions attached; some are means-tested or based on the number of contributions paid in relevant tax years, and a past presence test may be applied. The administration of those benefits is a matter for the Department for Work and Pensions. However, if she wishes to write to me, will ensure that the details of the case are shared with colleagues in that Department.
Anyone who has followed defence policy over the past 16 months will know how hard this Government are working to renew the nation’s contract with those who serve. We are delivering the largest sustained increases in defence spending since the cold war, as well as the biggest pay increases for over two decades. We are transforming military housing and ensuring that we overhaul recruitment.
Although the data shows that almost a third of veterans are disabled, we must always remember that behind every statistic is a person who trained, deployed and served. Every one of those veterans will have a unique story, and faces unique and different challenges. To provide an effective support network, we must ensure that the service is tailored and flexible and responds to each individual’s needs.
There are many pathways to support. GP surgeries are often the first point of contact. I urge every veteran to flag with their GP that they are a veteran, so that it is added to their medical record, as that will help primary care services understand their needs. I know that many GP surgeries and NHS trusts have gone further and ensured that they have developed veteran-friendly GP practices and veteran-aware NHS trusts.
There are other schemes that provide support. Op Restore, the veterans physical health and wellbeing service, supports veterans if they have a physical health problem of any type or severity that resulted from their service, if they are based England, no matter when the problem first appeared or when they left the armed forces. A GP can refer veterans to Op Restore. The Ministry of Defence veterans welfare service delivers one-to-one support through a network of welfare managers across the UK and the Republic of Ireland. It does a fantastic job and I commend the hard work of those managers. We also have integrated personal commissioning for veterans, which has already been raised.
For many veterans, being able to live independently in a safe and suitable environment is of paramount importance, as hon. Members have said. Local authorities have a statutory duty to provide adaptations for people who satisfy a needs assessment, eligibility criteria and means test. Indeed, this Government have boosted funding for the disabled facilities grant by £86 million annually—
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