PARLIAMENTARY DEBATE
Social Care - 25 April 2018 (Commons/Commons Chamber)
Debate Detail
That this House notes that Government cuts to council budgets have resulted in a social care funding crisis; further notes that Government failure to deal with this crisis has pushed the funding problem on to councils and council tax payers and has further increased the funding gap for social care; is concerned that there is an unacceptable variation in the quality and availability of social care across the country with worrying levels of unmet need for social care; and calls on the Government to meet the funding gap for social care this year and for the rest of this Parliament.
It has been six months since the House called on the Government to commit the extra funding needed to ease the crisis affecting social care—six months of missed opportunities for the Government to bring more stability to our fragile social care system; six months in which the situation has deteriorated further. The care of older people and of younger people with disabilities seems sometimes to be an afterthought for this Government. The Secretary of State finally made a speech about social care in March, having had the words “social care” added to his title two months previously. Indeed, he told a conference of social workers:
“We need to do better on social care”.
This Government have had eight years to do better on social care.
The simple fact is that since 2010, things have got manifestly worse. I told the House in October that the care system, in the words of the Care Quality Commission, remains at a “tipping point”. Eight years of cuts to council budgets has meant that over £6 billion has been lost from social care budgets since 2010. The diminishing care fees that councils are able to pay in the light of those cuts have further destabilised the care sector, which is already described by the Association of Directors of Adult Social Services as “perilously fragile”.
ADASS reported last year that two thirds of councils had seen care providers close in their areas and that more than 50 councils had contracts with care providers handed back to them. A major chain of care homes, Four Seasons, recently ran into financial trouble, bringing with it the threat of care home closures and uncertainty for thousands of vulnerable elderly people. A few days ago, Allied Healthcare, one of the country’s biggest providers of home care, announced that it would be seeking a financial rescue plan from its creditors. Allied Healthcare has contracts with 150 councils and it cares for over 13,000 older and vulnerable people, so the Minister needs to tell the House how local authorities will be able to discharge their statutory duty to deliver care if Allied Healthcare collapses.
This trend of closures and contract cancellations is set to continue. A recent report into residential care by the Competition and Markets Authority painted a bleak picture of the current care home market.
We have seen warnings from the Competition and Markets Authority that care homes would find themselves having to close or move away from local authority-funded care because the funding is now only just covering day-to-day running costs. It is quite clear from all this that there is a growing funding gap in social care that must be filled. The Local Government Association has said that our social care system needs an immediate injection of £1.3 billion to fill that gap, and this is projected to rise to £2.5 billion by 2020, according to the King’s Fund.
In our last Opposition day debate on social care, in October, the strain social care was under—from the weight of growing demand, reducing supply and the lack of funds from Government—was plain to see, but since then the system has cracked still further under the pressure of Government funding cuts.
As I was saying, the system is beginning to crack. Hard-pressed councils and their associations are pleading for more funding to deal with the ever-increasing demand for social care. In December, the former president of ADASS, Margaret Willcox, said:
“The crisis facing us is so acute that we fear social care could pass the point of no return in 2018 while we wait for decisions to be made.”
The National Audit Office has warned that councils could face insolvency after using their reserves just to meet those increasing costs of social care. As well as Northamptonshire County Council being technically insolvent, we recently learned that Worcestershire County Council has a massive budgetary disparity. A report from the Chartered Institute of Public Finance and Accountancy has warned the council that it faces a £26 million hole in its finances this year and that that would rise to £60 million in 2020, owing mainly to an increase in demand. The council chief executive, Paul Robinson, has said that
“there comes a point where cost-cutting can’t go any further – there has to be a solution, and I think it has to be a national solution.”
Lord Porter, the Conservative chair of the LGA, has said to councils that:
“you can’t keep dipping into your savings; sooner or later the money will run out.”
Let us think about what these cuts to social care mean for the quality of care that people receive. In the recent words of the Secretary of State himself, there is unacceptable variation in the quality of services. One in five care facilities receives the lowest quality rating from the Care Quality Commission, and Labour’s own research has revealed that over 3,000 care facilities that already have the lowest quality rating continue to receive the lowest rating even after being re-inspected. Cuts mean providers have less money to pay staff or to invest in training or building renovations, which can obviously lead to their getting trapped in a cycle of poor-quality care provision, and that poor-quality care has a serious impact on the lives of people who need care.
Care quality has become so bad that Age UK’s recent report was entitled, “Why call it care when nobody cares?” Many Members went to the launch of the report and listened to the older carers who were there. The anger of those older carers who spoke at or attended the event was palpable. Some told me that they and their families were often at breaking point, that they felt betrayed by a system of care that left them with little or no affordable support, and that they faced rising care costs which they described as crippling, although the care for which they paid was often not good enough.
I know that the Minister was present at that event. She may have talked to one carer there, Elaine from Northamptonshire, whose council is battling insolvency. Elaine gave up her job to care and has cared full-time for her husband ever since, but rather than giving her any extra help, the council recently tried to increase the weekly cost of care support at home from £88 to £178 per week. That was another battle for a carer to fight to obtain the care support that she needed at a price that she and her husband could afford.
Labour Members recognise that unpaid family carers need more support. We understand how much families are doing to look after their family members, and how hard that is for many carers but the Government have not even developed an updated national strategy for carers, having scrapped the planned strategy back in October. Since then, they have even failed to publish the action plan that was promised for January. What does that say about their attitude to carers?
“there is an unacceptable variation in the quality and availability of social care”.
Where in the country does the hon. Lady think it is really good at the moment?
The care sector’s funding crisis also has an impact on the growing number of people who need care but are given none at all. More than 1.2 million people are now living with unmet care needs, many of them isolated and lonely, and that number rises to 1.5 million with the addition of people who need assistance with taking medication. Unmet needs can lead to people being forced to wear incontinence pads overnight because there is no one to help them to get to the toilet, which takes away their dignity. The number of older people living with unmet care needs will inevitably rise without an injection of new funding, because of the growing demand for care in our ageing population.
It is clear that the social care system needs sustainable funding from central Government, but the Government’s response to the crisis so far has been to push the funding problem on to hard-pressed councils and council tax payers through the social care levy. The only increase in Government funding has been the paltry £150 million extra for social care in the local government finance settlement. That is nowhere near enough to avert the crisis that the Government have created in social care. Moreover, it was not the new money that councils desperately needed. The Government admitted that the increase would be funded through an expected underspend in existing departmental budgets.
It is clear that local authorities are now facing some of their greatest challenges just to make ends meet. I want to highlight the heroic efforts of Labour councils to protect adult social care in the face of swingeing budget cuts from the Government.
I was talking about the heroic efforts of some councils. Despite budget cuts, which are now running at between 40% and 50%, my local authority, Salford City Council, and neighbouring Manchester City Council have acted to ensure that care providers with which they contract will pay care staff a real living wage, and I know that Labour councils in Lambeth, Southwark and many other London boroughs have committed themselves to paying their care staff the London living wage.
I was talking about those London boroughs that have committed to pay care staff the London living wage, which, at £10.20 an hour, is way above the Government’s so-called living wage of £7.83—a commitment that is no small undertaking. That is a further example of the good that Labour-run councils are doing for the most vulnerable people in their communities. We on this side of the House—this ties in very much with the point that my hon. Friend has just made—see the need for social care to be valued as a career. At last year’s general election, Labour pledged to implement the real living wage for all care staff and to ensure that care staff were paid for travel time, that 15-minute care visits were scrapped and that zero-hours contracts were ended for care staff. Those are important steps, but we know that we have to go much further if we are to improve care quality.
It is clear from the reports of the Care Quality Commission that staffing levels are still a major issue in those care services rated as inadequate or requiring improvement. Much of the care workforce are underpaid, undervalued and overworked, which leads to high turnover and vacancy rates in the sector among care staff and, more importantly, the registered managers who are responsible for overseeing care quality. Improving pay for care staff will help with that, but we also need to commit to improving care staffing levels to reduce the workload pressure and offer better training and career paths.
The National Audit Office has criticised the Government for failing to have an up-to-date workforce strategy for the care sector and for their lack of oversight of workforce planning in local areas. Indeed, the Government have no major workforce strategy for social care. It was the Labour Government who produced the last strategy, in 2009. The head of the National Audit Office has said:
“Social care cannot continue as a Cinderella service—without a valued and rewarded workforce, adult social care cannot fulfil its crucial role of supporting elderly and vulnerable people in society.”
Skills for Care has a budget of only £21 million for care staff training, whereas Health Education England has a budget of £4.7 billion. That disparity in budgets between health and social care says it all about the Government’s lack of priority for improving the quality of social care.
At the 2017 election, Labour pledged an extra £8 billion for social care across this Parliament, with an extra £1 billion to ease the crisis in social care this year. That aimed to relieve the pressure on the social care system. It would have been enough to begin paying care staff the real living wage and would have sought to offer more publicly funded care packages for people with different levels of need. Today’s debate is not primarily about the long-term funding of social care, but Labour has made it clear that maintaining the current funding system is not an option in the long term. Recently, polling by the Alzheimer’s Society has shown that paying for social care is a growing public concern and that there is overwhelming public support for a cap on care costs. The next Labour Government will implement a lower cap on care costs than the cap set under the Care Act 2014. We will also raise the asset threshold to a higher level than under the current system.
We believe that the time to act on this care crisis is now, but instead of taking the bold steps needed to fix the crisis, this Government are promising a Green Paper. Since the royal commission first reported on the long-term funding for the care of older people in 1999, we have seen 12 consultations and four independent reviews, so I really question why the Government are undertaking yet another consultation and producing yet another Green Paper. It is clear that they have become increasingly fond of consultations, reviews and Green Papers. In fact, they have launched more than 1,600 consultations since 2015, and more than 500 of them have not yet been completed. Sadly, I have to say that that includes the carers strategy. The Government spent £1 million on the Dilnot review, only to delay the introduction of its recommended care cap before shelving it indefinitely. The Government are wasting time and public money on consultations, and even more on adopting then shelving long-term funding solutions for social care.
The time to act is now. I urge the Government to give our social care system the funding it so badly needs, both this year and in the longer term, and I urge hon. Members to support our motion tonight. We must give councils the proper funding to deliver the high-quality care that people across this country need to live with dignity. That is nothing less than they deserve.
Most of all, however, I want to do something that the hon. Lady forgot to do, which is pay tribute to the extraordinary people—both the social care workforce and the informal carers—who play such a vital part in our health and social care system. At the heart of their endeavours is the commitment to do all they can to support individuals and families throughout the country.
We often forget that we inherited not only difficult spending choices but a social care system that was on its knees because successive Governments—not just Labour—had failed to act. Labour acknowledged the problem in its 1997 manifesto, promising to find a solution. However, 13 years later, after one royal commission, two Green Papers and the 2007 spending review pledging to address the situation, Labour left office without delivering it. Worse than that, by the time Labour left office, despite the booming economy, council tax had doubled and every year 45,000 older people were forced to sell their home to pay for residential care costs.
The hon. Member for Oldham East and Saddleworth (Debbie Abrahams) wondered why we are going back to the past and looking at Labour’s record, but Labour is asking people up and down the country to vote for them in the local elections, so they will rightly look at Labour’s record and at how it dealt with the social care crisis when it was in government. After 13 years of inactivity and bluster, people need to be able to make a choice based on historically accurate facts.
When the Conservative party formed the coalition Government in 2010, it is worth remembering that not only did we have to deal with the parlous state of the country’s finances, but we inherited a burning platform of social care. Of course, that meant taking difficult decisions in those early years, which were challenging times for local authorities.
To give the Labour party its due, it recognised that we had difficult decisions to make. Had Labour stayed in government, it planned £52 billion-worth of cuts to local government budgets by 2015. However—enough of the history lessons—I intend to make progress and answer many of the shadow Minister’s questions.
The tough spending choices that we have made have paid dividends, meaning that we have turned a corner in recent years. That is why local government will be able to increase spending on adult social care in real terms in each of the next three years. Our population is growing, ageing and diversifying. At the same time, the money, means and methods that we deploy to serve their long-term health and care needs are under increasing pressure to deliver, and we need to address those issues now.
There is recognition across the House that even if we had an infinite amount of money to fix the problem, the system would need reform. We are taking steps to make the system more effective and to ensure that it better serves the needs of vulnerable people and society in general. That is why this summer’s Green Paper will complement those measures and ensure that our social care system is placed on a sustainable footing and will serve this nation for generations to come.
The Secretary of State recently outlined the seven key principles guiding our thinking on social care as we approach the Green Paper: quality, whole-person integrated care; control; workforce; supporting families and carers; a sustainable funding model for social care; and security for all. As I have said, this is not just about older people. The Green Paper will cover a range of issues that are common to all adults with care and support needs, but we are committed ensuring that any issues relating to social care that are specific to adults of working age are identified and given the right focus. Work on that is being led jointly by the Department of Health and Social Care and the Ministry of Housing, Communities and Local Government.
I will reflect on some of the Green Paper’s themes, but first I will highlight a couple of areas where real progress has been made. I have said that we know there is growing pressure on local authorities’ finances, but it simply is not true that this Government are failing to deal with or acknowledge the crisis.
The Government have been able to find money to cut corporation tax, capital gains tax and inheritance tax, as well as £1 billion for the Democratic Unionist party. Are they really saying this is all about austerity and choices? Is it not really that the Government have different priorities from the Opposition?
I mentioned earlier that local authorities will receive a real-terms, above-inflation increase in their funding profile. We have announced significant dedicated funding for social care. The Opposition regularly seem to forget that we allocated an additional £2 billion to social care only a year ago, with a further £150 million this year. That means councils have access to £9.4 billion of dedicated funding.
The shadow Minister asked about Allied Healthcare. She is right to raise that, and I am grateful that she has done so. As she said, Allied Healthcare announced last Thursday that it is proposing a company voluntary arrangement to its creditors. I want to talk about that specifically because people across the country will be concerned. I spoke to the chief executive officer last Thursday to emphasise the importance of continuity of care for everyone receiving its services, both in adult social care and primary care, and the company has made it clear that those who receive services from Allied Healthcare will continue to receive the same level of care and that their care plans will not change.
While the long-term options are being resolved, it is right that funding for social care comes from a variety of sources, including business rates, general taxation and the social care precept. Delayed transfers of care is one area where that money is clearly making a difference. This Government are clear that no one should stay in a hospital bed for longer than is necessary; doing this removes people’s dignity, reduces their quality of life and leads to poorer health and care outcomes.
We know that the NHS is busier than ever before, with hospital admissions rising by 33% since 2007, yet we have set clear expectations for reducing delayed discharges. Despite these challenging circumstances, both the NHS and social care have been working hard to free up beds. Since February 2017, more than 1,600 beds per day have been freed up nationally. I need slightly to take exception to the way the hon. Member for Worsley and Eccles South described people being discharged before they are medically fit. If someone is experiencing a transfer of care that has been delayed, it is because a multi-agency team have already assessed them as being medically fit for discharge.
Our funding increases have gone into initiatives such as the better care fund, which provides a mechanism for local authorities and clinical commissioning groups to pool budgets for the purposes of integrated care.
Another area where we have made significant progress is quality and safeguarding. The Care Act 2014 placed adult safeguarding on a statutory footing for the first time and established a national threshold that defines the care needs that local authorities must meet. This eliminates the postcode lottery of eligibility across England. Last year, local authorities in England advised more than 500,000 people how to access services to meet their care needs—this includes services provided by leisure, housing, transport and care providers, as well as voluntary groups.
Everyone is entitled to, and deserves, quality care, and we are working to improve the terms and conditions for people accessing care, to ensure that their rights are protected.
We have established adult safeguarding boards to help to protect vulnerable adults in our society from abuse or exploitation. They can also act as an important source of advice and assistance for those using the adult safeguarding system. This Government also introduced the toughest system of care home inspection in the world. Eighty-one per cent. of adult social care providers are good or outstanding according to the CQC, which is a testament to the many hard-working and committed professionals working in care, to whom we owe a huge debt of gratitude. The CQC regime is already having a positive impact and 82% of providers who are rated as inadequate go on to improve.
Regardless of that, there is too much variation in the quality of care. Neighbouring local authorities can have radically different success rates on care quality and we are taking steps to address that. We are working with the adult social care sector to implement Quality Matters, a shared commitment to take action to achieve high-quality adult social care for service users, families, carers and everyone working in the sector.
We welcome the Competition and Market Authority’s recent market study on care homes. It makes difficult reading, but we have welcomed it and as part of developing the Green Paper the Government are carefully looking at all the issues identified. What is more, we have published a package of measures to improve consumer protections in the social care sector after the CMA raised concerns about unfair consumer practices in homes, including the charging of unfair fees to residents and the lack of contractual and pricing transparency.
Those measures, which include working alongside industry to develop model contracts and supporting the CQC to better hold providers to account, aim to put the power back into the hands of residents and their families. We are clear, however, that if improvements are not seen we will look to change the law to strengthen protections so that people can be treated with the dignity and respect they deserve.
That leads me to the third aspect on which I want to focus. Ultimately, the social care workforce are the backbone of the care sector. We know that there are challenges and that is why we need to ensure that they are supported to deliver the best-quality care now and in the future. Part of that endeavour involves respecting not only the compassion and dedication of care workers but the vast range of skills they have. Alongside social workers, occupational therapists and nurses, we have many care workers who could benefit from or be inspired by new career progression ladders. We need to ensure that we have enough people within all those skilled roles to support individuals and families in living their best possible lives. That means ensuring that new routes into social care professions have as much variety and value as those developed by the NHS. Apprenticeships are part of that story. I am proud that in 2016-17 more than 90,000 social care apprentices began their training. That is up more than 40,000 compared with in 2010.
Of course, pay remains a constant and often emotive issue. Care workers deserve a wage that reflects the true value of their work. The national living wage is, in part, a reaction to that and the average salary for a care worker in the independent sector has gone up by 4%, with those full-time staff on the minimum wage seeing a pay rise of up to £2,000 since 2015. We are not complacent about the economic pressures faced by many in the system, but that is a good place to start.
A couple of hon. Members have spoken about sleep-ins and they are absolutely right to raise that. The Government are committed to creating an economy that works for everyone, ensuring that workers are paid fairly according to the law, including through the national minimum wage, but we recognise the pressure that has been placed on the sleep-in sector by historic liabilities for back pay. We are carefully exploring options to minimise any impact on the sector caused by this and have been engaging with the European Commission to ensure that any response would be legal. The Government will continue to work with representatives of the social care sector to strengthen the evidence base, building on the work we began over the summer. I will, of course, keep the House informed when we have made progress.
There are thousands of care workers in England, and we need many more, but it is true that we already have hundreds of thousands of carers out there—the unpaid hidden army of family, friends and community volunteers without whom the system would simply grind to a halt. We know that about 60% of us are likely to become carers at some stage in our lives. As it is today, one in eight of the adult population is a carer. That is why carers will be a fundamental part of the Green Paper. A sustainable settlement for social care will simply not be possible without focusing on the support we provide to them. Ahead of the Green Paper’s publication, we will shortly publish an action plan on carers, setting out a cross-Government programme of targeted work to support carers over the next couple of years.
Another principle that the Secretary of State has spoken about in the context of the Green Paper is control. We know that the greater control people have over their care, the better the outcomes. The only people who have a specific right to have a personal health budget are adults in receipt of NHS continuing healthcare or children receiving continuing care, which is why earlier this month we launched a consultation on extending the right to personal health budgets and integrated personal budgets to achieve better outcomes for those with the greatest ongoing social care needs as well as health needs. Those are some of the principles that are guiding the Green Paper. The goal is that, whatever a person’s age, they can be confident in our care and support system, not just for their own health and care needs but for those of the people close to them.
The next group comprises those who are facing the end of life. They want dignity and, if possible, to be at home. If their family is looking after them, they want their family to have respite. The third group, as has already been mentioned in the debate, are younger people with disability. For them, it is the quality of their whole life, their mobility and their ability to participate in society. This last group is expected to rise by 9.2% between 2010 and 2020.
The five year forward view for the NHS and the amount of money requested were based on a game-changing approach to public health and a strong increase in social care funding. In actual fact, the opposite has happened and social care has lost almost £5 billion. Age UK says that 1.2 million elderly people have a social care need that is not being met—up 48% since 2010. In England, there has been a 26% drop in local authority-funded patients getting social care—that is 400,000 people —despite an increase in the ageing population.
One third of the elderly population are looked after by their family. Those carers have been paid tributes here, but they need a bit more than tributes; they need support and, in particular, they need respite, because many of them are literally working all the hours of the week. There will be 2 million carers who are themselves over 65. At the moment, carers’ allowance is only £60 a week; it is not even the same as the jobseeker’s allowance. In Scotland, this is one of the benefits that we now have control over, and it is rising to meet the level of the jobseeker’s allowance. That is little enough tribute to these people who, frankly, are saving the state millions.
Some 700,000 people were identified by Age UK as getting no help whatsoever. The Green Paper is looking at options in the long term, but the problem is that social care needs funding now, and it is estimated that the gap will be £2 billion by 2020. The social care precept has been identified, allowing local authorities to raise council tax by 2% to 3% over the next few years. That will bring in £1.8 billion, but it will be the richer areas that will be able to raise more money.
The better care fund has been put forward for the integration of health and social care, which we should all welcome. It is estimated to raise £1.5 billion by 2019-20. The problem is that some of it—£800 million—has been raided from the new homes bonus, and when we are not here talking about social care, people are at the Dispatch Box talking about the lack of housing and the lack of affordable housing. The problem is that if we do not get away from silo thinking, we will never reach a point of health in all policies.
At the same time, the local authority funding grant will be cut by £6.1 billion by 2019-20, so we are talking about giving with one hand and taking away with the other. As has been touched on, the cuts to local authority funding of social care are causing providers to close. In the first half of 2016, one third of local authorities had at least one home care provider—and half had a care home or nursing home—that closed due to becoming bankrupt. Anyone who has had a relative supported by these services will know how traumatic it is, particularly if it is a residential care home, for someone who may have lived somewhere for years suddenly to be moved to a strange place.
Perhaps some consideration should be given in the Green Paper to combining health and social care, and to looking at some of the different approaches in order to consider whether it is actually safer to provide social care publicly. In Scotland, we have been increasing the funding into the community in primary care, which will rise to 11% of the health budget, and in mental health, community care and social care. The aim is to rebalance the budget over the coming years to 2021 until half the health budget is going to the community. We have been funding integration joint boards since 2014, and the care, design and planning is by health and social care partnerships. This is already joining up health and social care, so that we do not have the situation that I experienced when I worked in a hospital, with the social care side and the health side bickering over where Mrs Jones would be best served. With integration, we should just be able to work out what is best for Mrs Jones.
We have exactly the same challenges with an ageing population. Indeed, the Scottish population is older and ageing more quickly than the English population. In all these debates, I always say that we must not look on this as a catastrophe. Having spent over 30 years of my life trying to get people to live longer, I ask Members to remember the alternative—living shorter. However, without public health changes and a game-changing approach, we are not ageing well; and we need to age well. But that will take a long time to turn around. We need to look after the people who require care right now.
Having failures in social care traps people in hospital. In Scotland, although we have a long way to go as well, delayed discharges from hospital have dropped in every year since 2014, when the integration started. Between 2010 and 2017, the average hours delivered through home care have doubled from six to 12 per week. In future, a quarter of us will die in a care home, so what kind of quality of care do we want to have, and what kinds of palliative care skills would we like our nursing homes and care homes to have? We need to create links between the hospice movement and care homes so that those skills and that supportive approach are shared.
Since 2015, those who are defined by their medical care team as being in the terminal phase of an illness, whether it is cancer, motor neurone disease or another condition, have not been charged for personal care or nursing care at home. This means that they are not delayed by means-testing, which is another thing that can end up keeping a terminal patient stuck in hospital for weeks and weeks that frankly they just cannot spare.
Younger people with disability have been mentioned. In England, approximately half of local authority spend, and in Scotland approximately 40%, is for the working-age disabled. However, Scope, a charity involved with those with disability, says that two thirds of those who applied to local authorities for care were offered no help and were simply signposted to other charities. The 83% who were given some care felt that they did not get enough hours for it to support them sufficiently.
When we discussed social care in October, I mentioned that in Scotland we were hoping to pass Frank’s law, which is in honour of Frank Kopel—a footballer who played for Man Utd and Dundee Utd and who, possibly related to heading the ball, developed dementia at a very young age. I am glad to report that this law has now been passed. Starting from April next year, those under 65 with degenerative, chronic and eventually terminal illnesses will also be able to have personal care, and this will simply be needs-based, as it is for those over 65. I pay tribute to his widow, Amanda, who fought for a very long time to raise the issue of people who are being excluded from care based on precisely when their date of birth is. However, the Scottish Government are trying to clarify with the Department for Work and Pensions whether providing this additional free personal care to someone under 65 will not result in cuts to their disability benefits, because to give with one hand and have it taken away with the other would be tragic.
The UK Government’s Green Paper provides a chance to step back and rethink care. Obviously, the aim is to achieve sustainable care—as I say, perhaps to look at more radical considerations such as combining it with health and not having it as an utterly separate system.
On those who are younger with disability, the Minister talked about a parallel workstream for the under-65s. What are the terms of reference for that? What can people with disability expect?
After the complete shambles of the 2017 manifesto, it is crucial that there are no sudden changes or things that catch people out, with no notice to prepare for what they might have to pay for care. This is something that will affect people in the future. We have all debated the WASPI women in this place. Let us not create a new tragedy of people who are trapped by some sudden change in how social care works.
As the Minister said, the workforce are absolutely key to the care service. This is a service that is utterly delivered by people. It is not high-technology or machines, and by and large, it is not hospitals. In Scotland, the homecare workforce has risen by 11% over the last three years, but all care providers are reporting that they are struggling to recruit, and all of them see that Brexit will make that much worse, because colleagues who have come from Europe, and particularly eastern Europe, make up a significant proportion of our social care workforce.
We need to value carers. They have often been treated far too much as a cheap workforce, and that says to people, “This is not a profession or a job to stay in long term. This is until you get something better.”
It is important to pay the real living wage, which the Scottish Government already support and fund, and not the national living wage. All hours should be paid—that commitment is being consulted on in Scotland at the moment—and that should include travel as well as overnight care.
For local authorities that have social care within their service, this is the biggest driver of the gender pay gap. Men who empty the bins are paid considerably more than the women who are caring for our grandparents. We should think of job satisfaction and give them the time to care, not 15 minutes. We should think of continuity for both the patient and the carer, but particularly we need to think of the career structure and the training. Caring needs to be a profession, and a profession that is respected.
I agree with the hon. Member for Worsley and Eccles South (Barbara Keeley) that radical change is needed, but I gently put it to her and her colleagues that in this long-term and complex area, indignation is not enough. Simply saying, “We must spend more money,” at the same time as saying, “But we must restrict the amount of money we take from other people,” which I understood to be the import of part of her speech, does not cut it.
There needs to be radical change, and the Green Paper needs to be radical and brave, because although in this debate, as in the wider debate on this issue, a lot of people talk about the fact that we live in an ageing society, we have not remotely adjusted as a society to what that means yet. Our population is projected to grow by around 10 million over the next 40 years. Almost all that growth comes from older people, and particularly those in the oldest age group. There are 5.3 million people over 75 in Britain today. That number will double to more than 10 million in 40 years. This is not just a looming problem; it is a problem today. There is a short-term and a long-term problem to solve. Frankly, in the spirit of non-partisanship, no party has a record unblemished by using social care as a political football. Phrases such as “death tax” or “dementia tax” make good copy and can affect the outcome of elections, but they do not help rational debate or, more importantly, help us improve the lot of the increasing millions of older people.
In the short term, the challenge for the Government is one of capacity and quality of care. Both problems will become more difficult in the long term. There is a range of things that we must do as a society before people need social care. For example, we need to keep people active for longer, we need to keep them in the workforce for longer, because that is good for their health, and we need to make changes to the planning system so that we can keep them in appropriate housing of their own for longer. In the end, however, the nub of the issue will be funding.
I want to address a point raised by the hon. Member for Central Ayrshire about joining the whole thing up with health funding. I agree with the broad thrust of the 10 principles proposed by the right hon. Member for North Norfolk (Norman Lamb), the hon. Member for Leicester West (Liz Kendall) and my hon. Friend the Member for Grantham and Stamford (Nick Boles) yesterday, particularly the idea of hypothecation, whose time is coming, but I think there is a problem with the idea of simply integrating all health funding and all social care funding.
It is a no-brainer that, organisationally, social care and healthcare need to be much better integrated, so that the individual is not trying to negotiate a very complex system, as the hon. Member for Central Ayrshire said. If we simply roll all the funding together into one pot, however—a sort of national health and social care fund—there are two serious dangers. The first is that social care takes over from mental health as the Cinderella of the health system, never quite at the top of the priority list when money is allocated. The second is that nobody feels that their contribution is related to their personal needs. The effect is that some of the sources of funding that could be made available—I agree with all those who say we need more funding—such as the £1.7 trillion of equity in residential property, of which more than two thirds is held by the over-65s, would be in danger of being permanently excluded, which I think would be a great mistake.
There is not time today to go into detailed funding proposals, but I think we have to accept that in the long term the funding of social care will need to be not only more generous than it has been in recent years, but fair, and seen to be fair, to every generation. I make the point, which is not often made in this context, that intergenerational fairness means being fair to older people as well as younger people. The view has taken hold in some circles that being over 60 means being over-privileged. I strongly challenge that view. The current generation of 50 and 60-somethings is the first in which people are often simultaneously trying to help their children with housing and their parents with care needs. This is not special pleading for a particular cohort. It is important to remember the obvious but salient point that young people themselves will grow old. Setting one generation against another is not only a bad basis for policy making but very short-sighted for the individuals most affected. Instead, we need to find a solution that will provide stability for decades to come.
I suspect that Members on both sides of the House would be united by the proposition that, however much better we get at using technology and housing design to keep people in their own homes for longer, the sheer growth in the number of people needing some kind of care will mean that we need to find more money. Precisely because that will be a problem for decades, not just for the rest of this Parliament, it is vital that the solution has cross-party support. Social care is a challenge for all parties.
The fundamental issue of whether social care should be a national or local service is often ignored. I am struck that 44% of Kent County Council’s budget goes on adult social care. That number will only rise. I am also struck that, in contrast with almost every other area of policy that involves local government, when I talk to local councillors about this issue they say, “Maybe this should be dealt with at a national rather than a local level.” They almost do not want it to be their responsibility any more. That is practically unique. I hope that Ministers will address that.
I urge Ministers to include staffing needs, the importance of which has been mentioned by Members on both sides of the House, in the Green Paper. Given what the wider situation will be post Brexit, we need to find ways of using technology, being much better at training care workers from the British population, and raising the status of care work. Labour Members mentioned that, and I agree. Looking at care purely as a business sector, it seems to me a classic case of somewhere that both technology and the human touch are vital. That combination is vital to providing high-quality care. To put it starkly, a robot may be able to do the lifting part of the work, but it cannot provide the equally necessary words of encouragement and comfort. I think social care will be an employment growth sector in the decades ahead.
Getting social care right is clearly one of this Government’s biggest challenges, as it will be for every Government for many decades to come. Over the next couple of years, we will have the chance to reset the debate so that it becomes calmer and more realistic. I know that my right hon. Friend the Secretary of State and the Minister for Care want to provide that calm and realism, and I hope that those of us contributing to this debate from the outside will live up to that, too. I very much look forward to the publication of the Green Paper.
There is no doubt that social care has been in crisis for a number of years. Time and again, commitments have been reneged on and the issue has been kicked into the long grass. Government cuts have put pressure on the ability of local councils to deliver key services. Redcar and Cleveland has lost £90 million since 2010 and has had to cut £5 million from social care over the past three years. There is no way that that will not have an impact.
Ministers have focused on squeezing more out of local taxpayers, which provides only a drop in the ocean compared with the extra funding that is needed to close the gap.
I want to talk about the people who are the backbone of our care system: those who work in the care sector. In my local authority area, just over 170 social care staff are employed to support about 5,750 people. That is an average of 33 to 34 cases per member of staff, with all the challenges and safeguarding issues that come with that. The more experienced staff often deal with many more cases than that. As people live longer, with multiple and increasingly complex health conditions, the time and effort required from staff becomes greater. Currently, about 22% of residents in Redcar and Cleveland are over the age of 65. That is expected to increase to 27% by 2030. There are also many working-age disabled or vulnerable adults who have long-term care needs.
The needs of the individuals who need care vary hugely, from those who are frail and need physical support to those with learning disabilities or mental health problems. Mental health poses a particularly difficult challenge, with one in 14 people over the age of 65 developing symptoms of dementia in their lifetime. The care demands required of staff to support these people are ever more complex.
My hon. Friend the Member for Hartlepool (Mike Hill) mentioned Unison, which has done fantastic work in the sector. Its biennial survey with Community Care magazine last year revealed a worrying picture of care workers having a lack of time to spend with residents. Nearly half the respondents to the survey said that the volume of cases they were responsible for left them feeling “over the limit” and more than half blamed staff shortages for their heavy workload.
As well as providing direct care, practitioners often have a responsibility to support the army of family carers who themselves are working to look after relatives at home. The shadow care system, as it is known, is running alongside the care system, keeping the whole thing going through the love and good will of unpaid family support and kinship carers, as has been discussed. For example, the Junction Foundation in my constituency, which I am proud to support as my charity of the year, does a lot of work with young carers who bear the pressures of looking after relatives while their peers are enjoying growing up. In Redcar and Cleveland, we have a fantastic organisation called Carers Together, which provides support and tailored services to people in care roles. It is aware of around 7,000 carers in the borough, but the 2011 census suggests that the number could be much higher.
I want to say a bit more about the workforce. As my hon. Friend the Member for Worsley and Eccles South said, they are underpaid, undervalued and overworked. The National Audit Office report from February was damning in its assessment that the Department of Health and Social Care
“is not doing enough to support a sustainable social care workforce.”
Data from the Skills for Care charity suggests that there is currently a turnover rate of 32% for the role of care worker in adult residential care in England, but that rises to a shocking 44.3% for care workers in adult domiciliary care. It is completely understandable that people working in this tough environment decide to leave the care profession when the pressure becomes too great. If people are to see social care as a viable career, they need to feel valued, and too often that is not the case.
With demand for social care increasing as our population ages, the workload will only get larger for the staff who remain. As the National Audit Office report also suggests, the Government are simply not providing the leadership that is needed. Local councils and care partnerships that are commissioning care are not being given the confidence of a national strategy designed to support the workforce and recruit new carers. A national strategy, for example, could see health and social care brought more closely together. The silo mentality between the NHS and social care has meant that the two services have passed patients to and fro, duplicating resources and missing the opportunities to work together to deliver better outcomes.
It is welcome that the Government have endorsed more partnership working, and these relationships are already getting results. In Redcar and Cleveland, our current partnership, which is led by the health and wellbeing board, has been given a rating of excellent by the National Audit Office. Our better care fund shared budget with the local clinical commissioning group is already leading to some positive outcomes, with a reduction in the number of non-elective admissions to hospital. This joined-up working is also leading to the establishment of an intermediate care centre in Eston in my constituency, which will help elderly patients to avoid long hospital stays and receive recovery support closer to home. It is a great initiative, with the local council and the NHS working more closely together. These initiatives show the huge possibilities from integrating health and social care, but on their own, they barely scratch the surface in dealing with the crisis facing services.
Social care is in desperate need of an urgent cash boost to address the funding gap, to ensure that social care services are properly staffed, and to ensure that the workforce get the pay and development support that they deserve for the work they do. The social care levy and grants in the autumn 2017 Budget have staved off collapse, but the disastrous bankruptcy of Northamptonshire County Council shows what happens when the pressure from cuts becomes too great to manage.
In the longer term, the system needs reform and these decisions cannot be kicked into the long grass any more. It is time for a care system fit for the 21st century, which puts social care on an equal footing with the NHS, and does not leave elderly people and their families worrying about needing to sell their home to pay the care bill.
In Cornwall, the challenges are compounded, and let me explain why. The last census showed that 22% of people in Cornwall were over 65, and this will increase as more and more young people leave the county to seek work or a career. I believe that the next census will show that the problem has been compounded even further. As for the rural sparsity of Cornwall, we have 550,000 people in this county of ours across almost 150 miles of coastline. Traditionally, we have had a low-wage economy and a much less competitive marketplace, particularly in care. This highlights the rural productivity lag and the economic challenges facing the day-to-day delivery of care in our area. It is the perfect storm.
A typical day for a carer in Cornwall might involve long journey times to make care visits, difficulties parking and meeting care time targets and delivering complex care in pressured timeframes, and when people step in to cover sickness or pick up a complicated care package because someone is away, it can be particularly difficult. It is easy to see why people might choose to work in a supermarket or another career, rather than work in the care sector, but there might be light at the end of the tunnel. Recent changes implemented by the Royal Cornwall Hospital, which now agrees care packages when people arrive at hospital, have improved the system, increased bed capacity and helped people return to their own beds—in my view, a person’s own bed is the best bed for them. The £12 million the Government recently provided to Cornwall Council, for which I thank them, has also helped.
Technology, which has been alluded to, has a huge part to play in delivering care in rural communities. There are big opportunities here. The roll-out of 4G, 5G and broadband will make rural communities much better connected, while the GovTech initiative, which the Government recently announced, is looking at health provision. We have a chance to utilise technology to take a much more community-focused approach to care. The Post Office has a part to play as well. I recently attended a dinner hosted by the Post Office, and what it does in terms of care in the community should be welcomed.
I am vice-chairman of the Parliamentary Internet, Communications and Technology Forum, and I had a very interesting discussion with somebody recently about a social care app they were developing to provide a care service that works in much the same way as Uber, by linking purchasers and care providers, and which could cut out some of the top slicing by private providers and local authorities and put that money directly into the pockets of carers, who, instead of surviving on the national living wage, could see a significant uplift in income.
It is vital that we retain good people in the profession and boost morale. If we can create a better and more effective system in our rural areas, that is what we should do. So I say to the Government: be bold, go for the technology and see what we can do. The provision of social care needs to be much more socially inclusive and decentralised. We need to empower individuals—both carers and their loved ones—and create a balance that puts rural communities on a level playing field with urban communities. This matters to people in North Cornwall and so it matters to me. I want to make sure we get it right.
I support what the royal commission on long-term care for the elderly said 19 years ago: long-term care should be free at the point of need and paid for out of general taxation. I want to go beyond what Labour is saying at the moment, however, which I applaud and support, and look to a world with free long-term care and a care service run on exactly the same basis as the national health service. We were moving in that direction just before we lost office in 2010. The then Secretary of State for Health suggested a national care service like the national health service. I intervened on him and said, “Yes, and paid for out of general taxation and free at the point of need,” but we did not get it. We did not get the support all those years ago, despite the support of many Members for the royal commission report, strong support in the country and a trade union-led campaign calling for free long-term care. It was all to no avail and so the issue has rumbled on ever since. The issue did not go away, however, and I raised it myself in the Chamber several times over those years.
Eventually, the Dilnot commission was set up, and in its 2012 report it recommended a compromise. Sir Andrew Dilnot, whom I know well, is a superb man, and he did a brilliant job. He came up with a compromise that he thought might be worn by the Treasury, proposing that self-funding should be capped at £35,000 for a lifetime. The Government dragged their feet and resisted, but eventually, after wriggling a lot, they agreed to a lifetime cap of £72,000—twice the amount that Sir Andrew had suggested. Even then, however, that was deferred until 2020, and now it seems to have been deferred indefinitely. We are well away from where we should be. Scotland, of course, has had free care, and I applaud Scotland for that. I do not know why we should not follow suit.
If self-funding affected only the wealthy, it would not be such a worry, but it actually affects millions of working-class families. The first generation who became owner-occupiers have been particularly badly hit. Successive Governments have wrung their hands about the difficulties experienced by young people in achieving owner-occupation, while at the same time cutting off one of the only possible routes to owner-occupation for many: the cascading of family equity down the generations, whereby the capital in Granny’s home passes down to grandchildren when she ends her days.
I hold resolutely to the view that long-term care should be free to all, and funded from progressive taxation at the point of need. I am not too concerned about how that taxation is raised—it could be national insurance, income tax or a hypothecated tax—but the money should come from general taxation.
There is another factor in all this. In my constituency, there were three local authority care homes where the residents were happy, the staff were wonderful, and the healthcare professionals treasured them. All those homes were closed, and the land was sold off. Now we see the private care sector in constant difficulty. Given the collapse of Southern Cross and the ongoing threats to the future of many more homes, I believe that at some point the state will have to step in to ensure that care continues to be provided. Indeed, the Minister conceded that point: she said that we would have to step in and solve the problem. Why not set up a national care service now, and start to bring care homes back into the public sector as we did in 1948? I am not old enough to remember Nye Bevan’s speech in the House in which he proposed the establishment of the national health service, but I was inspired by him when I was at school, and my policies developed as a result.
Another scandal has been reported recently, namely the practice of effectively using self-funders to subsidise publicly funded residential care. Contracts with cash-strapped councils are squeezed, and charges for self-funders are increased to compensate. In one case, the charge for a care home resident who had been state-funded and then became self-funding was multiplied by several times. Most worryingly, there have been reports of inadequate care in homes across the country, which was mentioned by my hon. Friend the Member for Worsley and Eccles South. When care is provided by homes in the private sector that are squeezed for funding and have to make profits, it is inevitable that care standards will eventually be cut. It is clear that long-term care should not be in the profit-driven private sector, but should be a true public service, in the public sector. I commend today’s motion and all that has been said by many hon. Members on both sides of the House, but we have to move towards a national care service, based on exactly the same principles as the national health service.
In spite of the huge challenges in this area, the Select Committee on Health and Social Care learned only yesterday that there were 1,700 fewer delayed transfers of care this February compared with the previous February. That is a small bit of progress in the right direction. In evidence to our sustainability and transformation inquiry, the Committee learned about some of the other good things happening around the country, including the passport scheme for care home staff in Wakefield, which allows them to transfer easily around the sector with their qualifications and experience properly registered and recorded. That will lead to an extra 750 jobs in that area by 2025.
In addition, we learned that in the 12 months to quarter 2 in 2017-18, compared with the 12 months to quarter 2 in 2015-16, emergency admissions in enhanced healthcare homes fell by 1.4%, compared with care homes in the rest of England that were not in that scheme, where they rose by 6.7%. We learned that in Buckinghamshire, through joint working between the NHS and local councils responsible for social care, there was a 57% reduction in falls leading to harm. The last example is from Tameside and Glossop, where, we were told, nurse-led telemedicine to care homes reduced hospital admissions from 122 to 75 and resulted in 75 earlier discharges. Those are examples of good practice around the country, but as ever with health and social care the question is how we can mainstream them all over the country.
In my remaining few minutes, I want to discuss what we do about the situation. Germany has introduced a proper nationalised social care insurance scheme, whereby people pay contributions, with adjustments made every few years. It has been in place since 1995 and has settled down. It is not contentious, but has broad agreement, and Japan has a similar scheme. They have been doing it for 23 years, and for me that points to the direction that we need go in.
We need to see weekend discharges in hospitals, on Fridays, Saturdays and Sundays, with local authorities and social care being available over the weekend, so that we do not get a bulge on Monday morning, causing our hospitals huge problems. We need proper pay for care home staff. They have a choice, but there is no choice for us as a country about whether we look after our frail elderly people and those who need social care. We have to do it, but people do not have to choose social care as a profession. Therefore, we need some proper labour market analysis and parity between similar jobs in the NHS and social care. The lowest-paid workers in the NHS have just had a 29% pay rise. If we are to have true parity, we need to treat the social care workforce as well as we treat the NHS workforce. Independent living schemes, which my own local authority of Central Bedfordshire is pioneering, are showing the way, and the Housing, Communities and Local Government Committee was impressed when it went to see Priory View in Dunstable. I gather that in East Sussex there is data to show that this type of extra care scheme—
In October last year, we sat in the Chamber and conducted an Opposition day debate on this crucial issue of social care. Today, six months later, we are doing exactly the same thing, not because there has been any major policy change or even any significant ideas from the Government, but because, six months on from the Government being told that there was a social care crisis, they have taken no concrete action to solve it. In fact, rather than tackle it head on, all they have done is shift the responsibility further on to hard-pressed councils and devolved the funding burden and pain on to individual taxpayers in my constituency and throughout England.
Social care faces a deficit of £2.5 billion by the end of the decade. That is not a Labour party figure, and it is not fake news; it is from the reputable King’s Fund. Cuts of £6.3 billion have been made to adult social care since 2010. As a result, there has been a 26% fall in the number of people accessing care, meaning that 400,000 fewer people are able to get the support they need and deserve.
My constituency of Weaver Vale is served by two councils: Halton, and Cheshire West and Chester. Both have fought a valiant battle against Tory austerity, doing all they can to protect the most vulnerable, but things are now at crisis point. Figures show that since 2011-12, external funding for Cheshire West and Chester Council and Houlton Council has been cut by 38.1% and 43.7% respectively. That situation is unsustainable. The care sector says so, the charities that support our vulnerable people say so, and even the Tory-led Local Government Association says so, yet still the Government do not listen. If they do not listen to the experts, or even to their own Tory councillors, perhaps they will listen to those at the sharp end on the frontline of social care: our staff.
On Saturday, I spoke to Paula, who represents thousands of local government workers in Unison in my constituency. She had a message for the Secretary of State:
“Do the right thing. Invest in our valuable public services. Invest in our amazing workers”.
This touches on some of the points made by Conservative Members. I agree with some of my hon. Friends who have said decent, quality social care costs money and that we need to put our money where our mouth is. We need to have an honest conversation about this. Let us finally take the bull by the horns and establish a national health and social care service. The Government must listen to public sector workers like Paula, and the millions of people like her, as well as to unions such as Unison. Only then will our communities and our councils have the funding that meets their needs, and which is stable and fair. Only then will we begin to tackle the crisis in social care.
I am a great believer in localism. I was a borough councillor for several years before entering this place. As a member of the Housing, Communities and Local Government Committee, I have worked with colleagues to examine the issue and to question Ministers on the provision of social care across the country, and I am pleased that the Committee published a report on adult social care last year.
The health and social care devolution settlement to my region of Greater Manchester provides us with an opportunity to tackle health issues from the ground up, and I commend the Government for the considered approach that they have taken since the proposal’s inception several years ago. Greater Manchester is home to almost 3 million people across 10 local authorities. However, according to the Office for National Statistics, life expectancy in Greater Manchester is among the lowest in the country, so the challenges that we face are significant. If things continue as they are, we will be facing an unsustainable £2 billion shortfall in health funding by 2021.
Greater Manchester faces a number of issues, one of which is dementia. Members will know from the experiences of the constituents they meet in their surgeries, or perhaps through their own personal experience, that dementia causes immense suffering to individuals and their families. Dementia is now a leading cause of death in the UK, and it is estimated that there could be nearly 35,000 people living with dementia in Greater Manchester by 2021, a third of whom will have symptoms so severe that they will require 24-hour care. Dementia care is estimated to cost around £375 million a year in Greater Manchester alone.
Similarly, strokes are the fourth biggest killer in the UK and a leading cause of disability. More than 100,000 strokes happen in the UK each year, with someone suffering from one every five minutes. In Greater Manchester, there are 6,000 a year. However, swift, specialist treatment can make a huge difference. My constituency has the No. 1 rated stroke unit in the country. Stepping Hill hospital’s stroke centre has high-tech scanners to detect blood clots in the brain and uses emergency clot-busting drugs to break them down. It also provides stroke patients with a full rehabilitation programme and a high-tech sensory garden in which they can recover.
Hospitals are an important part of our healthcare provision. However, if we were to start again, given the sort of patient environment we have today, perhaps we would not design a system like that developed in 1948, which focused on acute hospitals. We would create a system much more focused on health and tackling long-term conditions such as dementia, heart disease and diabetes, all of which account for 70% of the NHS’s total spend. As a result, much more needs be done in the community. A key aim of combining the health and social care budgets is to reflect that trend. Care needs to be moved out of hospitals into the community.
To provide effective support, integrated services are vital. A key Government aim from the outset has been to enable care to move out of hospitals and into the community, closer to where patients want to be—in their own home. An example of that strategy in practice is the “Stockport Together” programme, through which five health and care organisations have come together to integrate health and social care services across the borough. Stockport is proud of the fact that we are one of the healthiest places to live in the north-west, but the rising number of older people in Stockport means that there will be a greater need for health and social care support both in the short and long terms. Currently, one person five in Stockport is over 65.
NHS and social care organisations in Stockport, led by the local clinical commissioning group, have come together to tackle fragmented care by joining up services for older people in supported living schemes and care homes. I appreciate that there is no one-size-fits-all approach to addressing social care—what works for Stockport might not work for areas such as Salford, Sale or Stretford—so this is not about reducing the amount of money spent on care, as Members sometimes assert; it is about investing it in a smart way to ensure that we can meet the increased care needs that we face. The “Stockport Together” programme has demonstrated that, by joining up the arms of local government and health providers, we can reduce the number of ambulance call outs to falls and reduce the number of people in hospital who could be treated at home.
The Greater Manchester combined authority has £6 billion of devolved funding at its disposal, and I hope part of that will be channelled into primary care to facilitate early assessments and to support patients newly diagnosed with dementia. Doing so would have a positive knock-on effect. By focusing on community care we can reduce emergency admissions and care home placements, and relieve the pressure on our local hospitals.
The integration of health and social care in Greater Manchester is a significant milestone in tackling the challenges I have outlined, and I look forward to the publication of the Government’s Green Paper on this hugely important subject.
As the shadow Care Minister said, this has a huge impact on unpaid family carers. One in four unpaid carers has not had a single day off caring for five years. Not a single day in five years! Think of the strain that puts on their physical and mental health. One in three unpaid family carers in work has had to give up their job or reduce their hours, so their income goes down, they end up claiming more in benefits and their employer loses their skills. There would be an outcry if that happened in any other area of the workforce.
I am afraid that the Government still do not get it. They are still failing to look properly at the NHS and social care together. It is astonishing that we have a separate Green Paper on social care, and doubly astonishing that the Green Paper focuses only on older people and not the hundreds of thousands of disabled people. We have to look at them together, and I urge the Minister to think again about the Government’s approach.
That leads me to my third point, which is about the solution. We need an urgent and immediate injection of cash into social care and the NHS. We simply cannot put the services, patients, carers and families through this all again next winter. We also need a bold 10-year strategy for investment and reform.
The NHS and social care will always be political issues, and rightly so—they are things we deeply care about—but we need a cross-party approach on future funding, especially of social care, not just because any party that comes up with a bold proposal risks being obliterated by its political opponents, but because we desperately need a system that will last for the long term, not for the politicians but for the people who use and work in those services.
I urge the Government to heed the calls from more than 100 MPs on both sides of the House for a short parliamentary commission on a long-term strategy, which would report within a year. I also hope the Government will consider the 10 principles of long-term funding for the NHS and social care put forward by myself, the right hon. Member for North Norfolk (Norman Lamb) and the hon. Member for Grantham and Stamford (Nick Boles). We agree that the NHS must remain a universal tax-funded service, available free at the point of delivery, based on need, not ability to pay. We agree that spending on the NHS and social care must increase by substantially more than inflation over the next 20 years because of our ageing population, new treatments and technologies, and the need to achieve genuine equality of access to treatment for people with mental ill health. We believe that people are more likely to be willing to pay more for the NHS and social care if they can be certain that additional resources are dedicated to that end and cannot be diverted into other Government programmes—in other words, there should be hypo- thecation. We believe that increases in funding must be progressive and fair between the generations, with higher earners, the self-employed and better-off pensioners making a fair contribution to future funding. We also believe that every five years there should be an independent assessment, carried out by the Office for Budget Responsibility or a separate health-focused body, to look at the resources needed to run the NHS and social care in future, which Parliament will then debate and decide on.
These are tough issues, no one is denying it, but we have to join up the services, and we need in this year, the 70th anniversary of the NHS, to get a future funding settlement. If we were creating the NHS today, it would be a national health and care service. It must be fair, it must be progressive and it must last for future generations. I urge the Government to act.
Building a social care system for the mid-21st century–it is incredible to be talking about the upcoming mid- 21st century; this feels very old in that respect—is one of the most important tasks facing this Government and any subsequent Government. Many Members have mentioned the fact that our population is ageing, and indeed it is. The number of people aged 75 and over is expected to increase by 70% between 2015 and 2035, and the figure for older people as a share of the population is expected to rise from 28% in 1971 to more than 36% in 2037, when I reach retirement age. Not only are people living longer, but there will be fewer working-age citizens to support them through the taxation system. That is particularly acute in my constituency. In the Silhill ward, from which the constituency takes its name, 40% of people are over 65, and I regularly come into contact with people who are dealing silently with huge care issues. Solihull rests and survives on a sea of volunteers and those who are willing to give of their time in order to help people in this vulnerable situation.
I welcome the Government’s decision to invest an extra £2 billion in our social care sector over the next few years. That is a first step, but this is not a problem that can be fixed just by spending money. We need not only to explore why some councils are perfectly able to provide quality care on their current budget whereas others are not, but to futureproof our social care system against demographic trends that will place huge strains on it.
I wish to focus on the two structural reforms that Ministers should consider as they draw up their Green Paper, the first of which is providing more support for the co-operative movement in this sector. There has not been a great deal of debate on that, although I mentioned it to my hon. Friend the Member for South West Bedfordshire (Andrew Selous). I am thinking of examples such as CareShare, which helps to match those in need of care with care givers and which fosters that peer-group support—it is a social care platform owned by its members. There are working international examples of that in areas that do not have an NHS, such as Spain, Italy and Latin America, which also have strong family networks and strong family connections. The social care co-operatives have proved very popular and could augment rather than replace state and other systems. It is about a network, effectively, moving us forward, because the state alone cannot solve or resolve this.
On the subject of creating variety in the sector, I would also like to see support for the growth of mass market social care insurance. That could be provided by both the state and, to a degree, private suppliers. The state approach should follow a National Employment Savings Trust model for funding and for distributing that funding to the carers. That is a solid example that we can follow, and we need to look closely at the examples we have seen in Germany and Japan. That can help people to prepare for their old age while they are still able to set appropriate funds aside and make meaningful decisions about their future care.
Ministers are rightly trying to ensure that individual service users are at the heart of the reforms as we go forward. Making patients equal partners in the care process and instituting principles such as “No decision about me without me” are all about empowering people and delivering higher quality, greater transparency and more accountability as a result. Supporting a wider variety of providers and care methods is the next step in that process. That is the lesson of the free schools movement, where the Government recognised that supporting a wide range of schools was essential in giving parents and pupils meaningful choices about their education. Ministers must ensure not only that the new social care system properly supports the work of excellent third sector providers such as Mencap, but that it uses tax breaks and other incentives to help to foster alternatives such as the patient-led co-operatives I talked about earlier.
We also need to restore the market for long-term care insurance products to fund social care. That used to exist to some degree, but it was never able to achieve substantial economies of scale. Since the disintegration of independent financial advice, it has basically also disintegrated. That must change, for two reasons. First, people need a realistic idea of how much they will need to set aside to fund the level and style of social care that they want, and a properly functioning market with a wide variety of products is by far the most successful way of achieving that. Without it, that essential planning will be the preserve of the well-informed few.
At present, too many people put off thinking about social care until they have no other choice. I had this happen in my own family. At a moment of crisis, they are suddenly in need of extra support, but leaving all the decisions to this late stage hugely reduces a patient’s scope to make decisions about their care and choose a model that works for them. I believe, having echoed the point made by the hon. Member for Leicester West about the need to work across parties and not torpedoing ideas, that we need an honest conversation in this country about when we need care, and to plan it, rather than reaching those crisis points.
These are staff who are often under pressure to meet impossible visit schedules, who are on the frontline of looking after our families and neighbours, and who are on the lowest pay grades, too. They are predominantly female. As has been mentioned, Unison, the trade union that represents many of these staff, conducted a survey of the staff in social care with Community Care magazine. It showed a picture of staff feeling stressed, working more hours than they are paid for each day, and staff shortages that put pressure on others. It gets more basic than that: many staff are not even being paid the national minimum wage let alone the national living wage; domiciliary care staff are not being paid for the time that it takes to travel between visits; and staff on zero-hour contracts—Unison estimates that there are about 300,000 of them—are facing uncertain and often disrupted hours.
Unison has been pushing an ethical care charter for home careworkers and a residential care charter, too—here I should mention the “sleep-in” staff who are not being paid the national minimum wage. I am sorry that the Minister is not in her place at present, because when she touched on this matter she appeared to suggest that the Government are looking at legal ways not to pay sleep-in payments at the national minimum wage rate. Perhaps she, or one of the other Ministers, could correct me if I misheard that point. These staff deserve, and are entitled, to be paid for the work that they do.
It is no wonder that staff turnover is huge in the sector, varying from 31.8% in the residential sector to 44.3% in domiciliary care. These are not just trade union figures. Yesterday, the Health and Social Care Committee and the Housing, Communities and Local Government Committee, which are working together on adult social care, heard from the chief executive of Care England, the providers’ body, who also highlighted the huge problem of turnover in staff. This is not good for employers and it is certainly not good for the people for whom these careworkers work.
This is no way to provide care for the most vulnerable people in our communities—they deserve the most compassionate care that meets their needs—or to treat the staff who provide that care. This is not just about the staff. They are under such pressure because, year after year, this Government have cut funding to local councils, which provide the care, at the same time as those councils face a huge rise in demand. We know that the care market itself is fragile and failing.
Our social care system is not working as it should do. If we are to make it work, we must ensure that funding is provided now and that the care staff are treated properly. We must give social care equity with NHS services. Our older people, and those who care for them, deserve nothing less.
Closer to home, in Redditch, I recognise the importance of getting care right in my constituency. I have taken a close personal interest in the care that is available in my own home town. I have seen some amazing examples of care—whether it is at the Dorothy Terry House, Stonebridge or Brambles. In all those places, I have seen staff go above and beyond to care for elderly people at a very difficult and challenging time in their lives. That is really important and it is something that the Government are getting behind.
We have heard much criticism of the Government from Opposition Members. It is very difficult to take that on board when we all know how difficult the situation was when we came into office. To put the matter into perspective, I had a meeting with Worcestershire County Council just this week, and I discovered that the care of some people in Worcestershire costs £38,000 a year. I am sure that every Member will recognise that that is a lot of money. We all want to provide the best care for our constituents. That is what we all came into politics for. I resent the accusation that we do not care and that we do not want to get that right. We passionately want to get it right. We know that our constituents deserve that; people in Redditch deserve it and demand it. It touches all our hearts when we see people being failed by the system.
At the same time, we need to have a realistic debate about where the £38,000 comes from. We sometimes hear from the Opposition that, in the words of the hon. Member for Weaver Vale (Mike Amesbury), it is wrong to ask hard-pressed local council tax payers to pay. Well, if money is to be found, the only place that it is going to come from is tax payers—the tax payers in the hon. Gentleman’s constituency, and up and down the country—and we are all mindful of that. The economic argument therefore has to be at the heart of what we are doing.
The Minister for Care has just returned to her place. I commend her for showing real leadership on this issue. Like the hon. Member for Worsley and Eccles South (Barbara Keeley), who has just left her place, I am a member of the all-party parliamentary group on carers, and I attended the meeting, as did the Minister. We all heard the stories from the carers, which were similar to the stories that we hear from our families and constituents. This Government and the Minister have shown considerable commitment, and real care and compassion towards getting this right. I also commend Carers UK, which is behind the excellent APPG, for its work; it really celebrates unsung heroes in our communities.
The Minister is going above and beyond to put into practice a system that can be long-term, sustainable and, most importantly, funded. She is aware that there has to be money going into the system. Money has to come from somewhere, and the only place it can come from is taxes. It is therefore important that we get behind the leadership of the Health and Social Care Secretary, who has shown a dedication to bring together the health and social care sectors. That is the only way that we will solve the problem.
As my hon. Friend the Member for Solihull (Julian Knight) said, there has to be cross-party consensus on this matter. We cannot descend to the pitiful levels seen in the general election when the Conservative party tried to have a grown-up conversation about one of the most difficult issues in our society—dementia. [Interruption.] Whatever Opposition Members are saying from a sedentary position, they know that the debate then really frightened and upset some of the most vulnerable people in our communities. [Interruption.] I am sorry, but I am going to focus on the experience in my constituency.
The Government are putting a lot of money into public services, which help people every single day of their lives. I have seen evidence of that in my constituency, where £29 million is on its way to the Alexandra Hospital and the Worcestershire Royal Hospital, which serve my constituents in Redditch. Joining up hospital care will of course help with some of the issues around delayed transfers of care. It will also aid the elderly and frail unit to help people who are most in need of both health and social care.
I recommend that the Government take forward the consultation as soon as possible. Today’s debate has been excellent.
Time and again, we hear from care providers, service users and charities that the social care system is at tipping point, that it is in crisis, that urgent Government action is needed, and that without that help the entire system will collapse, yet the Government continue to bury their head in the sand on this issue. It is clear that the social care system is still in crisis and the Government are still failing to act. The right hon. Member for Ashford (Damian Green) said that we should make this non-political. Well, the Conservative record on social care is utterly appalling. It is a record of savage cuts, U-turns and passing the buck that cannot be ignored. Since 2010, we have witnessed a fall in the quality of care, as well as cuts to the number of services that are offered and the number of people they are offered to. The Conservatives are spending less money on social care now than Labour was when we left office in 2010, despite demand having increased significantly. As it stands, only 2% of social care services are rated as “outstanding”, and according to the CQC, 41% of services that have been rated as “requiring improvement” in the past have failed to improve or have even deteriorated.
Even worse, though, is the Conservatives’ record on action on these issues. There has been a policy vacuum from the Government since the U-turn on the disastrous dementia tax, and they have since missed the opportunities to address the crisis. They failed at the autumn Budget, and they failed again with the one-off £150 million local government financial settlement, which fell well short of what is needed to rescue the sector. They have abandoned plans for a cap on care costs and a plan to introduce an asset floor of £118,000. These are cold, hard facts that cannot be ignored any longer. The social care system is at tipping point. This is about ensuring that the most vulnerable adults in our society receive the care they need, when they need it.
Since 2010, councils have shouldered the largest burden of spending cuts. Years of underfunding mean that our councils can no longer put enough money into care to meet the needs of an ageing population. As a result, cuts to adult social care during that time have now reached over £6 billion, and now less than one in 12 director of adult social care is fully confident that their local authority will be able to meet its statutory duties in 2017-18. As I said in an intervention, Warrington Borough Council is facing funding pressures of over £3 million in meeting adult social care needs in 2018-19.
Social care infrastructure is at the heart of our society. Many of us here today will rely on the social care system for ourselves or for our loved ones at some point in our lives. Indeed, some of us here today, and many of the constituents we represent, will already have experience with this broken system, and it will be clear to every single one of them that social care is in crisis. The situation is simply not sustainable. This is one of the most pressing issues of our time, and it cannot continue to be ignored. The Government must get to grips with this crisis now, before it is too late.
I want to take up two points directly from the seven principles that the Secretary of State outlined when he talked about the Green Paper in March. One of them is about a valued workforce, which many hon. Members have spoken about, and the other is about a sustainable funding mechanism for the future.
Every morning in the villages and towns of Airedale and Wharfedale—some of which I am lucky to represent—very early, before the commuters have got up and even thought of going into the great cities of Bradford and Leeds, another workforce have just finished their night shift and are getting the first buses and trains into those cities, where they live. They have the characteristics of the social care workforce, who number about 1.4 million in our country. They are a massive workforce. About 80% are women and 80%—the overwhelming majority—are British, with 11% coming from outside the European economic area and about 5% from within it. There is a massive turnover in the social care workforce, as Unison has illustrated, with more than one in three care workers in care homes leaving their job in the course of the year. It is higher in domiciliary care.
Members on both sides of the House have talked about valuing these workers more. They are undervalued, underpaid and in many cases undertrained. The right hon. Member for Ashford (Damian Green) and particularly my hon. Friend the Member for Leicester West (Liz Kendall) talked about building a consensus, so that in the future we value more this extremely important workforce, who look after the most vulnerable people in our society at the time they need it most.
I have a couple of suggestions for the Government. It was good to hear from my hon. Friend the Member for Worsley and Eccles South (Barbara Keeley) that a Labour Government would abolish 15-minute care—the idea that social care workers have to provide for the most intimate needs in 15 minutes, tick a few boxes and then rush off to the next appointment. It makes me proud to be a Labour MP that we are committed to ending that sort of thing and to paying people properly.
There are things the Government could do, and some are little things. I notice that there is an advisory council on the Green Paper. The great and the good are on that advisory council, but it would be good to have a figure from the workforce on it. I remember the Prime Minister speaking on the steps of Downing Street about involving the workforce more. Unison is a union you can do business with, and it would be good to have an additional person from the unions on that council. The Library’s list does not indicate that there is any such person on it at the moment.
If there ever was an industry crying out for a sectoral council, with the Government, the trade unions and the industry, to improve skills and the quality of the workforce, it surely is the care industry. Those are just a couple of ideas.
My hon. Friend the Member for Leicester West spoke passionately about the need to get consensus on a long-term funding model that all parties can agree on. I would stop talking about a “dementia tax”, and the bargain would be that the Conservatives would not talk about a “death tax”. We have used both those terms in the last 10 years, and I agree that they have not particularly enhanced our politics.
The letter from Members of all parties suggested raising and hypothecating national insurance. I would like to keep on the table the idea of an increase in inheritance tax, which the now Mayor of Manchester mentioned in the latter days of the Labour Government. Only 4% of people currently pay inheritance tax. It raises £5 billion. It is a potential way of achieving intergenerational fairness. A national insurance rise at the moment would hit many workers whose real incomes have been cut in recent years, so we should consider the option of raising inheritance tax. I think that many people in our society who are lucky enough to own their own home would accept that bargain—a guarantee that they could pass on the bulk of their estate to members of their family or to any good causes they wanted to support, in return for which I think they would be prepared to pay an additional inheritance tax.
The hon. Member for Central Ayrshire (Dr Whitford) reminded us that one in four of us will end our days in a care home, but of course we do not know which of us that will be. We have to face up to the fact that, under the current system, those of us who are lucky enough to own our own home would lose most of it, if we were in a care home for a prolonged period. I see that as a life tax, rather than a death tax.
We heard a lot from the hon. Member for North Cornwall (Scott Mann) and other hon. Members about the potential of technology. That is a worthwhile point to make. Age UK has provided all hon. Members with the number of elderly people in our constituencies who need care. For example, in Keighley there are 3,500 long-term disabled people and 16,000 people with long-term illnesses. One way of helping them is through telemedicine from Airedale General Hospital. Even when the “beast from the east” was raging at its worst, people in Keighley, Airedale and the dales, even in remote areas, could still have tests and get treatment via broadband. That kept them out of hospital, even in the depths of winter.
This has been a great debate and I look forward to the Green Paper—may it come sooner, rather than later.
We have a relatively elderly population in Trafford, compared with Greater Manchester as a whole, which creates a higher level of need in the borough. We also suffer from a high level of delayed transfers of care— in February we had 737 days of delays in the system because of a lack of places in nursing homes, residential care homes or domiciliary care. We also have a disproportionate number of self-funders, which makes it more difficult for the local authority to shape the market. It also means that many self-funders have no connection with the social worker, so they do not necessarily get good advocacy to ensure that their care needs are met.
In Stretford and Urmston we have relatively few large chains supplying residential or domiciliary care; the market is characterised by small businesses, often long-established and family-owned. Those businesses struggle with a lack of reserves, and they are often in buildings that they have occupied for decades and that were not purpose built as care homes. They are now unable to raise the funds to enable them to upgrade their facilities to meet modern standards, not least because of the relative inadequacy of funding from the local authority. Only the other day another small local business decided that it will have to close its doors. As we heard from my hon. Friend the Member for Worsley and Eccles South (Barbara Keeley), that is a cause of great anxiety and stress for residents and their families.
Many hon. Members have talked about the pressures on the workforce. That is a particular problem in Trafford, where there are many job alternatives—people can work in the Trafford Centre or in MediaCity, or they can travel into Manchester to work in the many businesses in the city centre. I am sorry to say that I think that position will become worse as a result of Brexit, because we rely heavily on European Union nationals to serve our care sector.
One thing that I think the Government could helpfully do is talk of care jobs as skilled jobs. They might be low-paid jobs and they might have relatively low qualification entry requirements, but they are skilled jobs. If we have to replace workers from the European Union with more workers from our domestic workforce, we will need to make social care jobs seem attractive to them with good pay and conditions, training and career paths, and by talking up the quality and importance of those jobs.
I am sorry to say that the pressures on Trafford put us in a very bad position. According to Independent Age, we have the seventh worst CQC inspection record in the country. The CQC has found that 43% of residential care homes and 45% of domiciliary care providers in Trafford are either inadequate or require improvement.
I turn to what I hope will be in the Green Paper. Let me say first how concerned I am that the CQC system, although it provides assessments, seems to lack real bite when it comes to bringing about improvements. It seems that providers are given poor assessments and have six months to try to raise their standards, during which time the local authority has some conversations with them but there is a lack of sustained external attention and pressure to ensure that they actually improve, and that by the time the CQC comes back they have not much improved. When a care home or care setting receives a poor assessment, the local authority rightly is no longer prepared to place residents there, which of course means that its income drops further, making it even harder to improve. I would be grateful if Ministers, in preparing the Green Paper, paid particular attention to how we could make that CQC process work better so that it drove improvement, rather than simply providing a picture of what is going wrong.
We have talked about family carers. I absolutely recognise and applaud the work they do. Age UK recently held a focus group in my constituency with family carers, who said they felt it was difficult to find co-ordinated information and support. Very few people plan or choose to be a family carer, and it is incumbent on us to think about ways we can get much better co-ordinated information to them about the support that is available and how they source it. We must also recognise that family care is not always appropriate. Some family members will not be able to provide family care—someone’s needs may be too high or the family member may have other commitments. In some cases, the person who requires care will not want a family member to provide intimate care to them.
I want to draw Ministers’ attention to a second phenomenon in my constituency that is putting further pressure on the system. The south Asian community in particular has relied heavily on family care, but traditional family patterns in that community are breaking down. We must look to the point in 10, 15 or 20 years’ time when we have raised the education and aspirations of women in those communities and they are no longer prepared to stay at home and care for auntie and granny, as previous generations have. We desperately need attention to be paid to building up the provision of culturally appropriate care.
Integration has been much talked about. We are finally making progress with the health and social care partnership in Greater Manchester. I welcome that, because we have talked about integration in Trafford without many visible results for many years. Members touched on working-age adults, for whom integration with just health is missing the point. Many of them are not unhealthy, but they do need integration with employment, education, transport, housing and so on. I hope the Green Paper picks up on that point.
Let me join other hon. Members in talking about funding. We need much greater clarity about what is means-tested and what is universal. We need to think that through in a strategic and rational way. We have all said that it is not right simply to expect those who need care to bear the whole cost of it. We must begin to set up a system that properly enables us to pool and share cost and risk. I am with my hon. Friend the Member for Leicester West (Liz Kendall) in thinking that that requires us to use a range of measures through progressive taxation. I am also with my hon. Friend the Member for Keighley (John Grogan) in saying that that means that inheritance tax, and taxes on assets, have to be part of the mix. That is necessary to ensure intergenerational fairness and fairness between my constituents in the north of England, where house prices are relatively lower and all someone’s assets will be used up paying for care, and those in London and the south-east with much more valuable properties, who may be left with more assets after they pay for their care.
Finally, I say to the hon. Member for Redditch (Rachel Maclean), who sadly is not in the Chamber, that council tax can be only a very small part of the answer, because it produces a very uneven pattern of funding given the very different council tax bases in constituencies around the country.
I would be grateful if the Green Paper picked up, in addition to all the other points that have been made this afternoon, on the specific points I have made. It would make a big difference to people in my constituency who need care today, to their families and to all of us in the future if, finally, this matter was properly and strategically addressed.
Four weeks ago today, one of my constituents from the village of Hough attended Parliament to speak at Age UK’s parliamentary reception. We meet some people in life whom we will never forget. Joyce Yoxall is one of those people. Those who came to the event will remember her harrowing account of life as an unpaid carer. I was as moved then as I was when I first visited Joyce at her home to discuss the problems she is having with our social care system. Joyce’s husband David suffered a stroke in 2014. Since then, she has been forced to stop the care that David should be entitled to because of its high cost and poor quality. She talked about crippling care costs and how she felt she had been “let down”. I had to fight back the tears as she spoke about being mentally and physically exhausted, and how she dare not think of the year ahead.
Joyce has literally become the face of hundreds of thousands of people—and maybe more—who are in a similar situation by featuring on the front cover of Age UK’s aptly named report, “Why call it care when nobody cares?” The report is the result of 127 interviews regarding the quality of social care that people have experienced. I encourage anybody who has not read the report to do so.
The reason I started by talking about Joyce and David is that I want to remind everybody of the heartbreaking human reality behind the statistics I will refer to later. Let us start by reminding ourselves why those like Joyce might feel let down. As has been mentioned, a growing and ageing population is placing ever more demand on the social care sector, but that should not come as a surprise to anybody who has been living in the real world for at least some of the time in the past few decades.
Almost eight years ago, the Dilnot commission was set up by David Cameron’s coalition Government, tasked with making recommendations for changes to the funding of care. It published its recommendations in 2011, including a more generous means-testing threshold and a cap on care costs. That sounded promising, but after another general election the Government announced that the measures would be delayed until April 2020 and, at around the same time, closed the independent living fund. Then the Government promised to publish a Green Paper in the summer of 2017, but along came yet another general election, during which the current Prime Minister threatened to introduce a dementia tax.
Since then, we have had an autumn Budget in which the Chancellor failed even to mention social care, let alone provide adequate funding. We have seen the Department for Health and Social Care’s single departmental plan, which failed to mention the social care workforce. More recently, we had the spring statement, and still there is no lifeline for those with care needs or their families or carers.
We know that at some point, hopefully before the summer recess, the Government will publish their Green Paper on social care for older people, but we do not yet know when any proposals will be implemented after the consultation. To make matters worse, the Green Paper will not cover care for younger adults, which accounts for almost half of all council spending on adult social care.
There has been one missed opportunity after another—delay, delay, delay. Meanwhile, local councils, which are responsible for delivering social care, are seeing their budgets slashed, and one care home after another is placed in special measures or forced to close. What is the result? Research published recently by BMJ Open links cuts to adult social care and health spending to nearly 120,000 excess deaths in England since 2010.
The Care Act 2014 has been about as useful as a chocolate fireguard against a backdrop of inadequate funding and insufficient resources. The legislation has done nothing to protect the 1.2 million older people whose care needs are not being met. Our system clearly places more emphasis on councils setting balanced budgets to an ever-reducing bottom line than it does on making sure that all its residents’ care needs are met.
Cuts have consequences: I refer to my constituent’s words—that she
“dare not think of the year ahead.”
I do not blame my constituents for having little faith. The past eight years have been nothing but empty promises and never-ending cuts. Fully integrated health and social care would be a good start, but that does not go nearly far enough. We need a whole new approach to disability and ageing based on a commitment to the social model of disability that permeates every aspect of Government.
For example, our social care system needs to be aligned with an appropriate welfare policy and housing strategy, so that we remove as many barriers to disabled people as possible. Access to services should be on the basis of need and not affordability. I wholeheartedly agree that pumping more money into a broken system is no long-term solution.
We need to stop viewing social care as a cost or a burden and instead see it as a wealth creator. Penny-pinching has proved to be a false economy when it comes to social care. It undermines the ability to take preventive action that not only is morally and ethically the right thing to do, but saves money in the long run by reducing the demand on our NHS. We also need to stop neglecting our 1.5 million workers in social care and build a more highly skilled and better-paid workforce. Finally, we need to address the failings of privatised adult social care, as outlined in the 2016 report by the Centre for Health and the Public Interest. Without any real debate, market values have penetrated areas where they do not belong and social care is perhaps the worst example of this. We cannot keep burying our heads in the sand and letting the crisis escalate.
There is no excuse for the Government’s inaction. The CQC warned us last year that social care was reaching a “tipping point”. This was after the Prime Minister had herself acknowledged that our system is broken. This cruel, callous Conservative Government have turned their back on older people and disabled people up and down this country. They have also repeatedly let down the social care workforce and the invisible army of unpaid carers.
We need a Government who put people before profits. Until then, I fear that we will be left with the same fragmented, failing system that is letting our constituents down daily.
The care home market, both for residential and nursing care, is dominated by the private sector, which holds 86% of all places. It is divided between lucrative self-pay homes and those with local government-funded residents, which are really struggling to cover the growing costs of caring for a population that is living longer, with more complex health needs. Many councils are struggling just to meet their statutory duties on a reduced budget. The Government’s decision to push a crisis of their own making on to local government is helping nobody. Central Government funding is totally inadequate. That is why, despite the new funding that has been made available for adult social care, there will still be a funding gap of £2.2 billion by 2020. I hope that this is addressed in the delayed Green Paper.
The Government must accept that their over-reliance on the private sector is not solving the problems in the social care sector and all too often is making them worse. In the last few days, Allied Healthcare has issued warnings and is now searching for a rescue plan. The company cited a rise in the cost of nurses and doctors as a result of tighter immigration rules and a shortage of trainees—problems that were created wholly by Government policy. Across the sector, providers and councils are reporting difficulties in recruiting from overseas because of the hostile environment created by our Prime Minister.
One of the nine priorities in the Government’s “Shared delivery plan: 2015 to 2020” is to
“make sure the health and care system workforce has the right skills and the right number of staff in the most appropriate settings to provide consistently safe and high-quality care.”
A report by the National Audit Office published in February shows the extent to which the Government have failed on this. The high turnover rates and difficulty recruiting that the NAO reports can be traced back to central Government underfunding. A cash-starved state is forced to tender contracts for services that private companies can deliver only by paying low wages, cutting corners or exploiting their workforce with zero- hours contracts and unpaid travel time. The Green Paper is an opportunity for the Government to go back to the drawing board on social care funding. Councils need a sustainable settlement, and we need to see adult social care given parity with the health service. Surely this joined-up thinking was why the Department of Health was renamed the Department of Health and Social Care.
I also pay tribute to the workforce and carers. They do not just need platitudes from us in the House; they need the Government and politicians on their side.
This is the second time we have had to call an Opposition day debate on this issue, following the Government’s lack of action on social care. In our debate last October, there was broad agreement across the House, as there has been more or less today, that reform of social care was a priority, but here we are, six months later, and little has changed. Last month, we heard the Secretary of State for Health and Social Care tell the British Association of Social Workers that he accepted his share of responsibility for the lack of progress since the Conservatives entered government in 2010.
The social care Green Paper, due this summer, has faced substantial delays. We need a commitment from the Government that it will not be delayed any further. There is only so much longer that the sector can wait. Let us remember that in January there was hope that the Government would place an extra focus on social care after the Department of Health was rebranded, but then, shortly afterwards, in what sounded like a tribute act to the Prime Minister, the Secretary of State for Housing, Communities and Local Government told a packed LGA conference—I was there—that
“nothing has changed, nothing has changed”.
Confusion still reigns, and it is true: nothing has changed. This confusion means that 1.2 million people are being denied the support they need.
Let us look at what the cuts mean. According to its director of adult care, social care provision in Northamptonshire County Council—a Conservative council —is
“on the verge of being unsafe”
as a result of the cuts. That council has effectively been the first in England to declare insolvency. According to the director, the additional funds in the local government finance settlement will have “little impact” on the county’s problems, and I fear that that is right, but the Minister will be aware of the widespread fear that what has happened in Northamptonshire could happen again elsewhere. Mark McLaughlin, who was appointed from the Department for Environment, Food and Rural Affairs in December to oversee Northamptonshire’s finances, has warned that all top-tier local authorities will soon face similar issues. Then, only last week, we heard that Worcestershire County Council, the Conservative-run local authority in the constituency of the Secretary of State for Housing, Communities and Local Government, had buried a report expressing urgent concern after rising costs, including the cost of adult social care, had forced the council to use more than half its reserves in the past five years. The Chartered Institute of Public Finance and Accountancy expects the growth in demand to result in a budget deficit of £60.1 million by 2020-21.
“there comes a point where cost-cutting can’t go any further—there has to be a solution”.
He is right too, but we have yet to hear a Minister even acknowledge that this crisis in social care funding in local government is as serious as it is—and it is a crisis that has its roots in Downing Street. Let us be clear: austerity and cuts in local government budgets have been a political choice by this Government since 2010.
It gets worse. Behind every statistic that I can quote are real people working in the service, real people receiving services, real people requiring services, and families worried about how to support their loved ones. Funding cuts, poor pay, recruitment problems and a lack of support for the sector have hit the quality and availability of adult social care support. In the past year, one in five local authorities has seen more of its care homes rated “inadequate” or “requires improvement”. In some areas, as many as one in two care homes is now rated inadequate.
For some of the most vulnerable, even gaining access to any form of support is difficult. Vulnerable older people with conditions such as dementia and motor neurone disease are being denied support because there is a postcode lottery for treatment. According to Which?, where people live can make them 25 times more likely to receive social care support. South Reading paid care costs for 8.7 patients per 50,000 people, while Salford funded 220.3 per 50,000. In Stockport, people are nearly seven times less likely to receive the funding than those just a few miles away in Salford, and patients in Richmond are more than three times more likely to receive it than those in Ealing.
Ministers cannot hide the terms of a social care levy behind flexibilities on council tax. They know, as we know, that in the areas with the greatest need, a small increase in council tax will never make up the shortfall in funding caused by cuts in grants from central Government, which have been slashed by an average of 50% since 2010. That has exacerbated inequality, as poorer areas, which often have many needs, have struggled to raise the funding that they so desperately need. I will use a local example for the Minister. Tameside, one of two local authorities that cover my constituency, will face a £33 million funding gap in adult social care in the next three years, yet a 1% increase on council tax raises just over £700,000—never, ever enough to plug that gap.
The news that Allied Healthcare, one of the biggest providers of home care, has fallen into financial difficulty shows the impact that is being felt in the sector. The fact that 150 councils rely on Allied Healthcare should send shivers down the spines of Ministers. We got no real answers or any assurances from the Government that they were taking these developments seriously or putting in place emergency contingency measures to ensure that we do not see a repeat of the Carillion collapse.
There are four reasons that people now give for their dissatisfaction with social care: staff shortages, long waiting times, a lack of funding, and Government reforms. That is coming not just from the Opposition; the same concerns that we have raised today are being raised in living rooms and care homes across England. The Government have a duty to respond, and I commend our motion to the House.
Both Opposition Front Benchers, the hon. Members for Worsley and Eccles South (Barbara Keeley) and for Denton and Reddish (Andrew Gwynne), expressed their dissatisfaction with the speed with which we are pursuing these reforms, but it is important that we get it right and that we take people with us. With that in mind, we have put together an advisory group to work with on the reforms. The whole sector is co-operating with us and actively contributing to the debate, because it more than anyone recognises the need to fix this and get the solutions right. I make no apologies for the fact that we are where we are now, but we are well down the track with the process. In the spirit of cross-party consensus that I have heard a lot about this afternoon, I will not get into some of the partisan points that have been made, but I want to set the context of where we are with the debate. When we introduce the Green Paper, I hope it will be received in the spirit of the comments that we have heard from most hon. Members today.
I should also like to associate myself with the comments made by a large number of colleagues in paying tribute to the hard-working, committed people who make up our social care workforce and to the informal carers who play such a vital part in our health and social care system. Central to the points made by the hon. Members for Stretford and Urmston (Kate Green) and for Keighley (John Grogan) is that we all collectively need to send a clear message that the work that those people do is valued. We are working with Skills for Care to put more value on this as a profession. People who work in the care sector do so because they are personally motivated and money actually matters less to them. We ought to give them a clear message that we really appreciate all the efforts that they make.
Many Members have raised the issue of funding cuts to council budgets. That subject obviously informed the comments from the hon. Member for Denton and Reddish just now. I will not run away from the fact that there have been challenges for councils in recent times— [Interruption.] Opposition Members mention cuts, but the bottom line is that we can only spend what we collect from taxpayers. That is the reality of the situation. I will be first in the queue to pay tribute to those councils that have stepped up to the challenge, coped well with the reductions and worked hard to become efficient. They have shown real innovation in rising to the challenge.
I want to celebrate those areas that have continued to deliver their social care responsibilities in challenging circumstances. We have heard a lot about what has gone wrong, but let us just remember this statistic: 81% of people in care homes are in homes that have been rated good or outstanding. I think that is an achievement, and something to be celebrated. I also want to compliment those councils that have really stepped up to the plate to deliver an improved performance on delayed transfers of care. Stoke and Trafford in particular have cut their delayed discharges by more than half. This comes down to leadership and determination. Where councils show real leadership, that will deliver improvements and change—[Interruption.] I have just named those councils: Stoke and Trafford.
A number of Members, including the hon. Member for Blaydon (Liz Twist), mentioned sleep-ins, and I just want to restate what was said, because it seems to have been misunderstood. We fully recognise the pressure on the sector resulting from the ruling on sleep-ins and the fact that the historical liabilities could be a problem. We are working closely with providers, in liaison with the European Commission, to come up with a solution. Hon. Members will understand that the matter is too commercially sensitive for me to say any more than that—[Interruption.] We are working with providers and meeting them on a regular basis.
We can expect the Green Paper to be brought forward, but I also want to address what Members have said about the variation in quality and availability of provision. As has been said, local councils are responsible for responding to that, and the CQC has rated 81% of care services as good, but it is important that we work with those that are performing less well to achieve significant improvements so that everyone is entitled to the best possible care.
I was pleased to hear the contribution of my right hon. Friend the Member for Ashford (Damian Green). His philosophical approach perhaps reflects the amount of time that he has spent thinking about this topic. I associate myself with the comment made by him and several Members across the House about the fact that no one has an unblemished record when it comes to debates about social care. If we are genuinely to come up with a long-term solution, we need a spirit of consensus to take people with us, and people on both sides of the House need to remember that.
In conclusion, we have had a full debate and it will not be the last time that we debate this subject. We are now quite a way down the track when it comes to working up real proposals to bring genuine reforms of the social care system to equip ourselves for a world where life expectancy ends not at 70, but at 100. That will require significant change. We are stepping up to the challenge and will bring forward proposals in due course.
Question put and agreed to.
Resolved,
That this House notes that Government cuts to council budgets have resulted in a social care funding crisis; further notes that Government failure to deal with this crisis has pushed the funding problem on to councils and council tax payers and has further increased the funding gap for social care; is concerned that there is an unacceptable variation in the quality and availability of social care across the country with worrying levels of unmet need for social care; and calls on the Government to meet the funding gap for social care this year and for the rest of this Parliament.
“to meet the funding gap for social care”—
widely said to be £1.3 billion—
“this year and for the rest of this Parliament.”
Given that Ministers have agreed to the motion, can you advise when we might expect an announcement from the Government on this important agreement on social care funding?
“Where a motion tabled by an opposition party has been approved by the House, the relevant Minister will respond to the resolution of the House by making a statement no more than 12 weeks after the debate.”—[Official Report, 26 October 2017; Vol. 630, col. 12WS.]
That is the position as things stand. The hon. Lady has registered her point with considerable force, it is on the record, and I do not dispute the fact of what she said about the motion being carried unanimously.
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