PARLIAMENTARY DEBATE
Maritime and Coastguard Agency - 8 July 2026 (Commons/Commons Chamber)
Debate Detail
For years, when people signed up as volunteers, they had their expenses covered and an offer of hourly pay—which they did not need to claim—in recognition of the incredible service they undertook and the impact it had on their personal life. A Court of Appeal judgment has clarified that this payment overwhelmingly shifted what many considered to be a volunteer relationship into a work-wage bargain, and that this in turn conferred worker status. Everything we have done since has been to respect that judgment, understand what we do next, and allow CROs to continue fulfilling their vital public service and retain operational capacity.
There is no perfect solution, but ultimately, the volunteer model was judged at the time to be the better outcome for the service. That was the judgment reached by the MCA, which—as experts in search and rescue—took into account a variety of factors including profiles of incident types, geographies and organisational implications, as well as a survey of CRO sentiment and legal analysis, with which it made a recommendation. That recommendation allowed CROs to retain volunteer status, with the aim of protecting flexibility and the ability of people to serve alongside their primary employment. Careful consideration was given to options, including legal position, the operational implications and the wider organisational impact.
I have heard the concerns of the CRO community about this change. That is why the next stage of the process—the engagement sessions that were due to take place this week—have been postponed while I carry on working with CROs, trade unions and colleagues across the House. I will reflect on what has been raised in these discussions and consider how our coastguard volunteers can be recognised in the long term. Volunteering has been at the heart of His Majesty’s Coastguard’s response for over 200 years. It enables individuals to serve their communities alongside their primary employment, maintaining choice and flexibility. I remain grateful to all members of the Coastguard Rescue Service for their unwavering commitment to their communities and people in distress around the UK coastline.
Since last week’s debate, I have been contacted by a number of full-time officers who have described to me a toxic management culture within the agency. I have been told of at least three whistleblowing complaints that were made to the Department in March. Despite the passage of time, the whistleblowers remain unclear about the progress of their complaints. Can the Minister give me some reassurance that those whistleblowing complaints will be properly and speedily investigated, and that a proper and independent investigation will now be initiated into the management culture within the Maritime and Coastguard Agency?
Finally, information obtained under a Freedom of Information Act release indicates that responses to the MCA’s own survey show that almost 40% of CROs would either reduce the number of call-outs to which they respond or leave the service completely. That contradicts what Members of this House were told by the MCA. Can the Minister please explain why this information was not disclosed voluntarily by the agency? Will he now fully disclose the outcome of that survey?
The right hon. Member asks whether survey data was used to inform the judgment that was made. I can confirm to him that survey data was one constituent part of a package of advice in regard to an operational recommendation by experts at the MCA about what the future model should look like. That was used alongside impact assessments and modelling. He raised this in his contribution to the Westminster Hall debate, but if he has further information about how CROs believe this change will impact them, and about the reality for his rural constituency and the island communities that he represents so fulsomely, I strongly encourage him to share that with me. I reiterate that I want Members of Parliament to be able to play a full role in representing CROs throughout this process.
I pay tribute to my hon. Friend the Member for Isle of Wight East (Joe Robertson) for his tireless work in highlighting these issues. The problem is not speculative; the data revealed by The Times from the MCA survey is clear: this change will decimate the coastguard. The survey showed that across all regions, between 25% and 58% of those who responded said a volunteer model would lead them to quit or reduce their hours, including 56% in the south-east and southern England regions, which cover the busiest stretches of coastline in the UK. A decrease in the number of coastguard officers of this scale would put people’s lives at risk. It is that simple.
Despite knowing that this decision was coming for months, there appears to have been a complete failure by the Department to appreciate and anticipate its impact. Why is that? Why was the impression given that even though it was a tough decision, the coastguard would be able to carry on as normal and there was sufficient support for the changes? Can the Minister explain who within the Department and the MCA knew about the revelations in The Times this week? Why was the MCA allowed to share information with Members in what can only be described as a questionable manner? The data is the data; it is not part of some sort of package.
The first responsibility of Government is to protect the public, but in this matter I fear that they have failed. As we look ahead and approach the height of summer, protecting our waterways is critical, so will the Minister answer a simple question: what will he do urgently and immediately to solve the problem?
I question what the shadow Minister says about the data standing alone in the operational judgment that was made. I reiterate that a package of measures enables us to make a decision. It is based on impact assessments, operational evidence and the surveys that he references. The surveys only form a constituent part of that process. The salient point remains that it is right to reflect on the concerns that have been raised across this House and to consider long-term options that will ensure that CROs feel valued and that operational capacity is retained in every part of the United Kingdom, including our rural areas. That is what I am committed to doing.
“I make significant personal and financial sacrifices to be available for emergency callouts—and I didn’t join the service to get paid.”
Sadly, we did not need to get to this point.
Did the Minister even speak to any of the CROs to hear what impact the changes would have on them before this rushed decision was made? Will he commit himself to a full risk assessment of these damaging changes? Finally, will he confirm that the Government are considering viable alternatives, such as a statutory stipend system, passing legislation to exempt CROs from worker status, or even just embracing their worker status?
The hon. Gentleman asked me about risk, about mitigating risk, and about operational certainty. I can confirm to him that operational impacts were carefully considered in the advice that was put to me, and that that modelling has been done and has informed this part of a package of data, alongside the survey information. That informs the experts in the MCA, who are there to advise on what the operational impacts would be, of the reality of the situation.
We need to tease out the detail of all these matters. We need to listen carefully to CROs, and we need to create the space to allow that to happen. I am not going to say specifically what options I may or may not take in the coming days, but by pausing the sessions that were meant to happen this week I am creating the space that will make it possible to weigh up those options dispassionately and ensure that we can get them right, so that CROs can continue to share their views and we can make decisions that reflect the incredible contribution they make.
I am sorry to say that it beggars belief that the response of a Labour Government to a court judgment confirming workers’ rights should be to run in the opposite direction, in some perverse form of fire and rehire. I hope the Minister will make it clear that that is not what we stand for, and that he will do his utmost to address the situation. However, there is a wider point, isn’t there? Too often we see ambiguities in employment status dealt with by the courts on an ad hoc basis. Is that not a reason for us to get on with our manifesto commitment to move to a single status of worker?
I thank the right hon. Member for Orkney and Shetland (Mr Carmichael) for asking the urgent question, and pay tribute to the lifesaving work done by our local coastguard officers, as well as the brilliant volunteer RNLI officers and those in independent lifeboats, like the one at Pett in my constituency. I also thank the Minister for stepping in and pausing this process. I agree with him that it is vital for us to review the process fully and reflect on the MCA’s handling of the issue—which, in the experience of my local coastguard officers, has been pretty shocking—and to pause and take enough time to get this right for our coastal communities. Given the increase in extreme weather events owing to climate change—we are experiencing a heat wave now, we know that there will be more storms, and there might even be more sharks coming to our waters—the work of the coastguard officers is more important than ever before.
Let me reiterate that I will be making it clear to the MCA’s leadership that that is how I want them to approach this engagement. It includes ensuring that MPs and trade unions play their full role, and I hope that my hon. Friend can do so.
Mine is one of those peculiar constituencies that have both a north coast and a south coast. Those two coastlines are served by dedicated volunteers who go out in all weathers to save lives, and I have heard from some of them. It is quite clear that unless this situation is resolved swiftly, those people will be lost—and if they are lost, they will not come back. Obviously I cannot speak for others on these Benches, but I will back whatever measure the Minister seeks to take in order to ensure that there is a timely resolution to this issue, so that we do not lose good people.
I recently met coastguard rescue officers in my office, and they told me how they respond in all conditions and at all hours. They drop everything to save life, and providing that public service often leaves them out of pocket. Can I ask the Minister to consider all options, including carving out an exemption when it comes to HMRC? Can I take this opportunity to encourage all CROs to join the GMB union, so that it can care for their needs, particularly given the recent concerning allegations in a national newspaper about the MCA, which I believe is not being straight with the Government? Can I also ask the Minister to thank the coastguard rescue officers in Bournemouth East for all they are doing to save life?
I can confirm to my hon. Friend that we are looking at a range of options for what comes next. He must play his part in that process, alongside trade unions. I reiterate that I want CROs to feel they can fully and frankly contribute their views about the implications of this decision, especially now that there is more time, which allows them to properly consider the full range of how this may impact them, alongside primary employment and other considerations. I would encourage him to share that with me, and let us all collaborate in this process to make sure that the voices of CROs are heard.
“After September, the cost would fall entirely on myself or my small business employer—this is not right”,
and that the
“changes will force me to no longer be available for call outs during working hours”.
They also said that they
“don’t do this role for financial gain, but the small amount of remuneration enables those of us who are employed to respond to emergency call outs without suffering a financial loss during a cost of living crisis.”
Will the Minister give an assurance on two points: that the changes will not be made until we are collectively satisfied that these volunteers have been treated fairly, and that a life-or-death emergency service will not be diminished as a consequence of the changes?
I am very keen to facilitate all of us having an opportunity to play our role in engaging with what comes next. It goes back to the point I made to the right hon. Member for Orkney and Shetland (Mr Carmichael) about ensuring that MPs are kept up to date on all of the latest steps in this process and that they can play their full role in holding me to account, so that we get this right for CROs.
Making sure that CROs can share their views fully and frankly is incredibly important to me. I am attempting to facilitate that by making it very clear that my expectation is that the MCA leadership should give CROs the space to engage fully with me, their local Members of Parliament, their trade unions and their local leadership, so we can get a clear picture of their views about how these changes may impact on their operational ability and we can all work together to find an equitable solution to this challenge.
The Minister says he has considered several options, but have the Government done a full risk assessment of the resilience—the long-term resilience—of the service if these changes go ahead? If so, will they publish it? Has he considered changing the law so that the call-out charge is classified differently with HMRC? CROs could then continue as volunteers while continuing to be remunerated for their dedicated service.
On changing the law and legislative carve-outs, I have been quite clear that, while there are options to facilitate this, they are not a quick fix. Such options will not give CROs certainty in the moment, but they have been considered. On operational risk, I can confirm to the hon. Member and reassure her that impact modelling based on data was carried out by the MCA to inform the recommendation. Robust contingency plans do exist across the search-and-rescue capability of the coastguard and other services to enable them to respond to people in distress across the United Kingdom. We do not want to get into such a situation, however, and that is exactly why I have said what I have said to the House today.
The proposed changes to make CROs unpaid is just one of the problems facing the MCA. National issues include recruitment and retention, understaffed teams in high-pressure environments working long hours, leading to stress and sickness, and pay that is not commensurate with other emergency services. Will the Minister ensure that the agency is appropriately resourced, but also that it is putting that resource into the right place to ensure our frontline teams have the tools they need?
When thousands and thousands of people go to the coast this summer and onwards, how can the Minister ensure that they can continue to rely on courageous coastguard rescue officers in future, as they have been able to in the past? I appreciate what he has said today, but will he show even greater urgency in recognising the need to make this change? September is just weeks away and the people we rely on to do this heroic work deserve quick answers.
I missed something in the previous question. On the very serious issue of whistleblowing, may I ask the hon. Member for Mid Dorset and North Poole (Vikki Slade) to please write to me about that specific instance? The hon. Member for Chelmsford (Marie Goldman), who I am currently answering, is right to raise these very important issues.
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