PARLIAMENTARY DEBATE
Prepayment Meters: Compensation - 16 January 2024 (Commons/Commons Chamber)

Debate Detail

Contributions from Imran Hussain, are highlighted with a yellow border.
Lab
Imran Hussain
Bradford East
9. What recent discussions she has had with Ofgem on the compensation payment process for households that have had prepayment meters wrongfully installed.
Amanda Solloway
The Parliamentary Under-Secretary of State for Energy Security and Net Zero
I have met Ofgem and suppliers to reiterate my expectations that the new rules will be followed. Ofgem has announced that if a supplier wrongfully installs a prepayment meter, it will be expected to compensate its customers appropriately.
Imran Hussain
Forcing the installation of prepayment meters in the homes of some of our poorest and most vulnerable constituents is, frankly, a scandal. Although the Government rightly paused forced installations last year, some energy companies have been allowed to resume this outrageous practice under a new rules regime, which the Minister referred to, that still faces many questions. Does the Minister think that in the middle of winter—in a week when we have seen temperatures drop dramatically—we can trust energy suppliers that have a history of unscrupulous practices in force-fitting energy meters in the homes of vulnerable people to, in effect, self-regulate? Will the Government instead legislate to ban the scandalous forced installation of prepayment meters once and for all?
Amanda Solloway
I acknowledge how awful it was that people had their homes broken into to force fit prepayment meters, but there is also a place for prepayment meters to enable people and to support people out of debt. I reassure the House that I have scrutinised every level of the regime for prepayment meters, now that we are going back to reinforcement, to absolutely ensure that we will not see all the scandalous practices that happened before.

Contains Parliamentary information licensed under the Open Parliament Licence v3.0.