PARLIAMENTARY DEBATE
Grenfell Update - 22 March 2018 (Commons/Commons Chamber)
Debate Detail
Nine months on, the shocking and terrible events of 14 June continue to cast a long shadow. I know that it cannot have been easy for the survivors and the bereaved to hear last week about the failure of a fire door from the tower, which was tested as part of the Metropolitan Police Service’s investigation. I am confident that the police and the public inquiry will, in time, provide answers. But, having met survivors and heard their stories, I know that that does not take away from the pain and loss being suffered now by those left behind. Their welfare remains our highest priority, and we see that through our continued work supporting the Royal Borough of Kensington and Chelsea and through the valuable work of my right hon. Friend the Member for Ruislip, Northwood and Pinner (Mr Hurd), the Minister responsible for the Grenfell victims. We are ensuring that the voices and concerns are heard right across Government. That work is supported by my Department and, more widely, by the NHS, by local government and by the voluntary sector.
I give my thanks to everyone who has gone that extra mile to be there for a community that has gone through so much. I also thank the taskforce for its work in helping us to ensure that, after the slow and confused initial response to the disaster, the people of North Kensington are receiving better support from RBKC to help them to recover and to rebuild their lives.
I was clear when I reflected on the taskforce’s first report in November that, while progress was being made, I expected to see swift, effective action to address all the issues that were highlighted, particularly the slow pace of delivery and the need for greater empathy and emotional intelligence—two things that are vital if RBKC is to regain the trust of the people that it serves.
My Department has been working closely with RBKC throughout to provide the support and challenge necessary to drive this work. I am pleased to see, from the taskforce’s second report, that some important progress has been made. RBKC, alongside the Government, has put in significant resources and increased its efforts to provide those affected with greater clarity about the support that is available to them. We have also seen a stronger focus on implementing new ways of working to drive much needed cultural change across the council in collaboration with external stakeholders, and a greater candour about the improvements that still need to be made. But there is much more to do to ensure that residents can see and feel that things are getting better on the ground. Nowhere is this more important than the vital task of rehousing those who lost their homes—a task that I have always been clear must be sensitive to individual needs, but must not use these needs as an excuse to justify any type of delay.
Five months on from the fire, at the time of the taskforce’s first report, 122 households out of a total of 204 had accepted an offer of temporary or permanent accommodation. Only 73 households had moved in, and only 26 of those had moved into permanent homes. Today I can report that 188 households have accepted an offer of accommodation. Just over two thirds of these—128 households—have already moved into new accommodation, including 62 into permanent homes. This is welcome news but, as the taskforce’s second report highlights, progress has been far too slow.
It was always going to be a challenge to respond to an unprecedented tragedy on this scale and to secure new accommodation in one of the country’s most expensive locations, but progress has not been made as quickly as it should have been. There are still 82 households in emergency accommodation, including 15 in serviced apartments, with 25 families and 39 children among them. This is totally unacceptable. The suffering that these families have already endured is unimaginable. Living for this long in hotels can only make the process of grieving and recovery even harder. As the taskforce has said, it is unlikely that all households will be permanently rehoused by the one-year anniversary of the fire. This is clearly not good enough. I had hoped to have seen much more progress. It is very understandable that the people of North Kensington will feel disappointed and let down, even if there are encouraging signs that the pace of rehousing is speeding up.
The council now has over 300 properties that are available to those who lost their homes, so each household can now choose a good quality property that meets their needs, with the option of staying in the area if that is what they wish. To ensure that these homes are taken up, I expect all households, regardless of their level of engagement, to be given whatever support they require to be rehoused as quickly as possible. The Government will continue to play their part, providing help with rehousing and other support for survivors, including financial support currently worth more than £72 million. The weeks ahead will be critical for ensuring that efforts to rehouse survivors go up a gear. I will be closely monitoring progress and will of course keep the House updated.
As I said earlier, if the council is to regain trust it is paramount that the Grenfell community is not just being told that things are changing, but can see that its views and concerns are being heard and acted on. A good example of this, as highlighted by the report, is the transfer of responsibilities from the Kensington and Chelsea Tenant Management Organisation to RBKC on an interim basis. This happened after residents made it clear that the tenant management organisation could no longer have a role, not only on the Lancaster West estate but more widely in housing management throughout the borough.
Residents have been engaged in the process of refurbishing the Lancaster West estate, with the Government matching the £15 million that the council is investing in this programme. Alongside this, the council will shortly be consulting residents on the long-term delivery of housing management needs across the borough. The voices and needs of the residents will also be at the heart of the process to determine the future of the Grenfell site and the public inquiry, which has just begun its second procedural hearing.
There must be an even stronger focus on needs as we step up efforts not just to rehouse survivors, but to help them to rebuild their lives and, vitally, to rebuild trust. It is a process that will clearly take time and unstinting commitment on all sides. As the taskforce has noted, some progress has been made, but there is no room for complacency. I expect the council to take on board the taskforce’s recommendations and do more to listen to the community, improve links with the voluntary sector and act on feedback that it gets from those on the frontline.
I thank the members of the taskforce once again for their valuable contribution, which will continue for as long as it is needed. As they have noted, despite the many challenges, there is
“a level of community spirit and attachment not often seen in local communities in London”.
It is a dynamic and diverse community spirit made stronger during the darkest of days—a spirit that is determined to secure a brighter future for the people of North Kensington. We share that determination and will continue to work with the bereaved, survivors and others. I commend this statement to the House.
Anybody who has dealt with people who have gone through this kind of tragedy is bound to have compassion and real empathy, and the Secretary of State is absolutely right to demand that from all the agencies involved. However, what has been absolutely lacking is the fire and zeal that that compassion and empathy should have delivered, both in the Secretary of State’s office and in the local authority that has so abysmally failed the survivors of Grenfell Tower.
We are now nine months on from this tragedy. Two hundred and nine families needed rehousing. Had the Secretary of State come to the House at the very beginning of this process and told us that, nine months on, only 62 of those families would have been permanently rehoused, he would have been laughed out of this Chamber, and rightly so.
In December, the Secretary of State told the House:
“I have been very clear with the council that I expect it to do whatever is necessary to help people into suitable homes as swiftly as possible. I am confident that the council is capable of that”.—[Official Report, 18 December 2017; Vol. 633, c. 773.]
Frankly, none of us can have confidence in this council. It has continued the litany of failure that it began those nine months ago, and indeed before, in the lead-up to the tragedy. When the Secretary of State’s promise that everyone would be rehoused within the year prior to the anniversary of the tragedy gave some hope to the survivors of Grenfell Tower. He has abysmally failed in that promise. He now has to say what he intends to do to make sure that he can give a reasonable timescale that gives reasonable hope to the many people who are still waiting for some good news out of the tragedy those nine months ago. I have to ask him a serious question: does he really have confidence in the council to deliver? If so, that confidence has so far been sadly misplaced. At what point will he step up and take responsibility, given that ultimately he is the Secretary of State with responsibility for housing and for relations with that failing council? Both for the nation as a whole and for the survivors of Grenfell Tower, it is time to see legitimate progress. This is simply not an acceptable record.
I turn now to some of the wider issues where we are still waiting for answers. The Secretary of State has been asked about the timescale with regard to the other local authority tower blocks. Only seven of the 300-plus tower blocks that were identified as having combustible material and as not meeting modern-day building regulations have been re-clad. When can he give us some sense of progress where we can see some real change taking place? He has legitimately made the point that at each of those affected blocks there are, for example, fire marshals to ensure public safety. That is a sensible precaution, but obviously what is really sensible is making sure that re-cladding is delivered where appropriate. In that context, he still has not answered the question as to when he will respond to the 41 local authorities that have asked for financial assistance to complete that task. I hope he can give us some idea of when progress will take place.
I have to raise again with the Secretary of State the question of private tower blocks. It is quite clear that the Government simply do not know which private blocks are affected, potentially putting their residents and tenants at risk. Of course, if we do not know which blocks have combustible material, that means that we do not know whether they have the fire marshals and alternative precautions that will keep people safe, at least on a temporary basis.
Last week the Secretary of State came to the House to tell us about the failure of the fire doors at Grenfell. I understand that, of the fire door samples tested this week, at least one of the three that failed came from blocks other than Grenfell Tower, which means that there is still a risk out there. Can the Secretary of State satisfy us that he knows where those defective doors are? That information needs to be put in the public domain and we need to do something about it.
Finally, developers are still building and they need to know when and how they can do so in a way consistent with public safety. We are not there yet. Nine months on from the tragedy, there has been a failure to protect the interests of the survivors of Grenfell Tower; a failure to ensure that structures are in place to guarantee that other tower blocks can be declared safe; and a failure to ensure that we can face the future in the knowledge that developers are building in a way consistent with public safety. The Secretary of State has to give certainty to the people who deserve it. This is not about Members in this Chamber or even the people of this country in general. The survivors of Grenfell Tower deserve an awful lot better, and he has to stand up and take responsibility.
The hon. Gentleman is absolutely right to question, as the taskforce has done in its second report, the speed of rehousing. However, it is appropriate to remind the House that, right from the start, the intention of the council and everyone involved is, rightly, to treat every individual as just that—an individual. If the objective from day one had been to get people out of hotels and into homes without listening to their needs, that clearly would have been wrong. It has been right at every step to work with each one of the households affected. For example, when numerous households said that they would like to take the opportunity to split, particularly if they had different generations in homes, we listened to them. There were 151 homes lost in the fire, but 208 households need to be rehoused because the council rightly listened to the needs of the families.
I will not go through all the numbers, but of the 208 households who need rehousing, 22 have not accepted any offer of temporary or permanent accommodation, despite the fact that more than 300 properties of all different sizes and in different locations are now available for those families. There are 22 who have yet to accept an offer. I hope the hon. Gentleman understands that many of those families are still very traumatised and that some are not in a position to even want to make a decision about leaving the hotel. I hope he agrees that in such situations no family should be forced into accommodation they are not comfortable with. However, I accept his wider point about treating the issue with the urgency it deserves, which is why I hope that when the council responds to the taskforce report, it will accept all its recommendations on rehousing and all the other issues.
The hon. Gentleman asked whether I have confidence in the council. Yes, I do have confidence in the council. I would like to see more. I agree with the taskforce recommendations. I still feel that it was right to intervene when I did and to have the taskforce go in and provide scrutiny.
On the building safety programme, we believe that there are 301 tall residential towers over 18 metres high whose ACM cladding does not meet building regulations. Immediate interim measures have been taken in every single one of those buildings, to ensure that the residents feel safe. All those measures have been taken in consultation with the local fire service, to make sure that there is proper expert advice, and it is accepted that they are appropriate measures. Of those buildings, 130 are in the private sector. Local authorities are the primary bodies responsible for seeing whether there are any more such buildings in the private sector in their respective areas. We have provided them with a tremendous amount of support, including an additional £1 million, which we recently released at their request, and we continue to work with them. Of the 158 buildings in the social sector, remediation work has begun on 92 of them—58%—and the work has been completed on seven.
I hope that the hon. Gentleman respects the fact that, once a building has been identified, it takes time to take down the cladding and replace it appropriately, but we are supporting local authorities in doing that work, including where they need financial flexibility and support. We have been approached by 41 local authorities so far. Interestingly, only 13 of those 41 authorities have reported that they have residential towers with ACM cladding that they are trying to remedy. Understandably, however, other issues have come up, such as a demand for sprinklers and other forms of action. In each of those cases, we have said to the local authorities that it is right for them to determine, with professional advice, what essential work they need to do, and we will work with them on financial flexibilities if that is required.
The hon. Gentleman asked about fire doors, and that work continues. As he knows, we are working with the independent expert panel, the National Fire Chiefs Council and the Government’s scientific advisers. There has been testing, including visual inspections, and the testing in labs continues. The independent experts are still advising us that there is a low risk to public safety—at this point, they feel that there is no systemic risk—but their work continues, as does the assessment work.
Lastly, the hon. Gentleman asked about building regulations. He rightly said that developments of course continue as we speak, and we need to make sure that there is full confidence in the building regulations system. That is exactly why a report is being prepared independently by Dame Judith Hackitt. All the recommendations in her interim report have been accepted, and each of them is being implemented. We await her final report, which I think will bring much more clarity to this area.
I appreciate what the Secretary of State says about the ongoing work on fire-door risk. I wish to put on record that Scottish Minister Kevin Stewart has said that, with our post-2005 building regulations, none of the type in question has been installed in Scotland. Will the Secretary of State tell us a wee bit more about the ongoing work to establish the extent of the use of problematic fire doors in the rest of the UK? I have concerns about the fact that we started off with cladding and have now moved on to fire doors. What are we doing to identify comprehensively the risks for people in all kinds of buildings who want to be able to go home at night feeling safe about where they live?
What is being done to identify support for people in private sector buildings who are now having to find the cost of replacing cladding on their buildings, even though they had no idea it would be a problem when they moved in? That affects some Glasgow residents—not in my constituency, but in the Glasgow Harbour development. They need a bit of reassurance about what can be done to help them to pay for work on their building that they did not anticipate and could not have anticipated when they moved in. It will not be the only building across the UK to be affected in that way.
Lastly, I want to hear a wee bit more from the Secretary of State about future action. The Scottish Housing Minister, Kevin Stewart, announced on 18 March that amendments to the Housing (Scotland) Act 1987 will be brought forward to cover all homes. Under the amendments, at least one smoke alarm will be installed in the main living room and there will be at least one in the main circulation space, and there will be at least one heat alarm in every kitchen. Those alarms will be ceiling-mounted and interlinked. He is also looking at hardwiring issues, the age of smoke detectors and carbon monoxide detectors.
It is clear to me that there must be a comprehensive approach so that regardless of the type of house people live in or the type of ownership—whether people own their own house, or live in a social rented or private rented house—we all have an equal standard of protection and we can all expect to remain safe in our own homes.
The hon. Lady asks about the private sector, particularly about leaseholders who live in towers with ACM cladding. There are many such cases, and more have come to light in recent days, including in Scotland. The Scottish Government are free to take action if they want to help those leaseholders in any way, and we continue to work with many builders and freeholders. I believe that leaseholders have no responsibility for what has happened; where possible, I want builders and freeholders to take more responsibility. I plan to convene a roundtable with freeholders and builders to consider what more we can do, and to keep the situation under review.
Finally, the hon. Lady spoke about the action that is being taken in Scotland on smoke alarms and other fire safety measures, and of course that is for the Scottish Government. I agree that all such things must be reviewed in the light of the Grenfell Tower tragedy, and that is exactly why Dame Judith Hackitt’s independent review is taking place.
Will my right hon. Friend break with the habits of his predecessors and, when he holds his roundtable, not just invite freeholders and managing agents, but include the Leasehold Knowledge Partnership? It has probably done as much as, if not more than, the Leasehold Advisory Service, and it is capable of providing rather better advice than just saying, “Go to a legal pro bono unit.” The Secretary of State has the opportunity to bring everyone together.
As to the 300 fabulous properties, I have been told that they are not suitable. I deal with people every week—I am sure that the Secretary of State does, too—who say that these are not suitable properties. A lot of people have been shown nothing that suits their needs whatever. I have heard three cases of people being asked to put the elder members of their family into care so that they can be rehoused. That is an absolute disgrace when people want to look after their families themselves. I have been told by estate agents that some of those 300 properties are being sold back on to the market at a loss, because nobody wants them, so there are not 300 suitable properties.
Just this week, I was contacted by two single parents who were made homeless by Grenfell. One is self-harming, but not receiving any help. The other was placed in temporary accommodation that was riddled with black mould and demanded that the council move the family. That was completely ignored until a volunteer put it up on Twitter—it was picked up by the council via Twitter. I am absolutely disgusted, as the Secretary of State may gather. Social housing is—
I believe that the truth is being censored and people are demanding to know why. Trust in the council is being eroded. Will the Secretary of State explain why there is a mismatch in the figures? A lot of residents are asking for commissioners to be sent in to deal with rehousing specifically. Will the Secretary of State stand by, because finger-wagging is not enough? I would be grateful to hear his response.
The hon. Lady talks about the truth and suggests that the truth is not out there. That is a very unhelpful comment, if I may say so, for the people who have been affected by this tragedy. She should be seeking to provide them with information and facts. She should respect that this is a report from an independent taskforce: it is not from the Government; it is not from the council. The taskforce meets members of the community regularly to do its work and it is completely independent. I hope that she can come to respect the work of the taskforce and see what it is doing. I would be very happy to write to her in more detail, especially on the numbers issue.
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