PARLIAMENTARY DEBATE
Hospitality Sector: Fiscal Support - 31 January 2024 (Commons/Westminster Hall)
Debate Detail
That this House has considered fiscal support for the hospitality sector.
We always say that it is a pleasure to see you in your place, Ms Bardell, and it is this morning; thank you for looking after us. I thank colleagues from all points of the compass for their support on a subject that is close to my heart: fiscal and other support for the hospitality sector—by which I mean on-trade pubs, restaurants, cafés, hotels, and bed and breakfasts. I am grateful to the Scottish Licensed Trade Association, the Scottish Beer and Pub Association, the Scottish and UK hospitality organisations, Castle Leisure Group, Greene King, and several dozen businesses in rural and urban Stirlingshire for helping me to prepare for the debate. I also thank Paul Anderson and Matt Gower from my office, as well as the House of Commons Library, which has produced a number of useful briefings that I commend to colleagues.
This issue is not easy, but I will be up front with colleagues. Am I looking for special treatment for the hospitality sector? Yes, I am: these businesses need and deserve it. They need it because of the unprecedented economic times that we are living through, and they deserve it because they are a part of not just our economy, but our society; they are community hubs at a time when we face an epidemic of post-covid loneliness, and they contribute to our sense of place and keep our high streets busy. As well as urban Stirling, I represent a number of rural communities, which turn into dormitories once the pub goes. That is not a sustainable future for those communities. Hospitality businesses promote social mobility. How many of us—myself included—had a first job waiting tables, pulling pints or doing dishes? Hospitality provides flexible employment that keeps a lot of people engaged in the workplace who might otherwise not find jobs that suit them. These are good, sustainable jobs, and great careers.
Hospitality businesses are also significant for the economy. The stats are vital: the beer and pub sector accounts for 936,000 jobs and contributes £26 billion to the UK economy; in Scotland, it accounts for 62,000 jobs and £1.8 billion in tax receipts. According to UKHospitality, the wider hospitality sector employs 3.5 million people in one form or another, and generates £54 billion in tax receipts. These businesses are at the sharp end of an economic crisis that is not of their making. They are at the sharp end of the post-covid slump, an energy cost spike and insurance cost rises. They face labour shortages and costs due to Brexit. Now, I do not blame Brexit for everything, but it has made everything worse, and we need to deal with its consequences, which hospitality businesses are living with right now. They also have lower footfall, because in the cost of living crisis everybody is cutting back on discretionary spend. They are dealing with a perfect storm, and they need more help.
During covid, we proved that we can act fast, as we did with the VAT cut and eat out to help out, with all its issues; we demonstrated that we could move fast when a demonstrated emergency was under way. For our hospitality businesses, there is still an emergency under way. I am supportive of the Scottish Government, although I am not part of it; I am clearly in opposition here, though I hope I am a constructive Opposition Member. I am bringing some ideas to the Minister, and look forward to his response. I am also not a part of Stirling Council. I am aware that budgets in all places are under real pressure, but I am calling for support because I am dread afeard that, unless we act, a number of these good, sustainable businesses will not make it through to the better times, when they do come, and that all those revenues and social benefits will be lost. Across my constituency, there are a number of great businesses, but they need help to make it through. It is up to all of us, in all our places, to put the badges to one side and work together to support these crucial organisations.
What am I calling for? I will be brief to allow colleagues to speak. First, if hon. Members remember only two words from me today, they should be “cut VAT.” I would cut VAT on food, soft drinks and alcohol to 5%. Of course, that is a big ask. I know the fiscal situation for the UK, Scotland and local government, but cutting VAT would be a clean and immediately effective way of supporting those businesses’ bottom line. It would be directly linked to turnover, so if a business is not doing much business, it will not get that much benefit, and if it is, it will. It would not require any complex architecture or bureaucracy and would not need much to administer. It would be an effective way to boost growth and help these businesses survive.
In other countries, a VAT cut would not be unusual. VAT on accommodation is 10% in Austria, 6% in Belgium and 9% in Cyprus. VAT on restaurants is 13% in Croatia, 5% in Hungary and 10% in Italy. Of course, it is not quite like for like, but the UK is taxing this sector far more than other European countries do, and I think we need to boost and celebrate it, not tax the bejesus out of it from all parts of Government.
Speaking of which, we need business rates reform. To be clear, I was glad that the UK Government temporarily cut business rates in England. I called for the Scottish Government to pass that on, and I regret that they did not, but let us remember that it was just a one-year suspension and the actual problem is that business rates are not fit for purpose in any of our countries. That outdated system is creating perverse incentives for a lot of good businesses. Of course, local government needs to be supported, but we need to find a better way to do that. Tom Arthur, the Scottish Minister, has been proactive in engaging with business across Stirling and elsewhere. He acknowledges the problem—but business rates are crippling a lot of businesses, and we need urgent reform in all our countries.
Hospitality businesses have been hit by energy costs. They are big energy users, in terms of heating and cooling, and have been hit by eye-watering uncapped price rises from the energy companies, many of which are making substantial profits. I do not begrudge companies making profits—I celebrate that—but if they are doing it in a way that shuts down big chunks of another industry, we need stronger regulation. The UK energy market is deeply broken and is not working for an awful lot of business consumers. In the meantime, I think we could look seriously at business rate rebates for energy users.
It will not surprise colleagues that a number of stakeholders are keen on a cut to duty for cider, beer and spirits. That is a way of supporting brewers and distillers. I am not hostile to that, but I think the best way to support the hospitality sector is a VAT cut. That would be a tide that raises everybody’s boat, although there is some evidence that previous cuts have not been passed on to the wider sector.
We also need to do things to rebalance the playing field between the on and off-trade sales. The Scottish Government have tried to do that with minimum unit pricing. I do not want us to turn into a nation—however “nation” is defined—of people who drink alone in front of the TV. Pubs, restaurants and cafés provide a social environment for the consumption of alcohol; they are socially inclusive, open to all and regulated constructively —whereas the other market is tending in the other direction.
There are a number of things we can do to help this sector, which is vital not just because of the social and economic aspects, but because it helps define who we are as a community. We all need to work together to make that happen. I think a VAT cut for the hospitality sector would be deeply popular. I appreciate that the Chancellor and the Minister do not have an easy task in the Budget ahead of us, but that would be a constructive way to boost growth and help these businesses through the tough times, because the emergency is not over. If the Chancellor introduces any of those measures, I will be the first to applaud, because these businesses are too important to all our communities.
I represent a constituency that is one of the most dependent on the tourism and hospitality sector in the whole country. For example, it is estimated that around 60% of all jobs in the town of Newquay rely on it, and that one in three households across Cornwall derive at least some of their income from hospitality throughout the year. The subject is therefore so very important to us in St Austell and Newquay. We have some amazing hospitality businesses, from St Austell Brewery—which was established in 1851 and is, I believe, the biggest family-owned brewery in the country; it produces amazing beers, like Tribute and Proper Job, has been around for nearly 170 years, and employs hundreds of people in my constituency and well over 1,500 people in the wider region—right through to an American diner in St Austell called Rocky’s, which opened last week. I was delighted to be there on the opening night, and I wish the people there well in starting up a hospitality business in these very challenging times.
We have amazing hotels like The Headland in Newquay, with which the Minister is familiar, the Watergate Bay Hotel in Watergate Bay, and Scarlet in Mawgan Porth. On the south coast, we have the Carlyon Bay Hotel, which Mr Speaker very much enjoys, and Fowey Hall in Fowey, in which I know many hon. Members have stayed. They all play a vital part in the economy and the communities that I have the pleasure of representing.
I will never forget the moment, shortly after the lockdown was announced, that I read a report that said that my constituency of Newquay was predicted to be the hardest hit by the lockdown. Those days were deeply worrying for me. I had business owner after business owner on the phone asking, “What am I going to do? This will literally devastate my business.”
There was a sense of relief a few days later when the then Chancellor—the now Prime Minister—announced the package of support that would be put in place, particularly the furlough scheme but also the targeted support for the hospitality sector. My phone lit up with the people who had rung me in the preceding days; they were so relieved that the Government were stepping in. That demonstrates that this Government understand the importance of the hospitality sector. They provided more support to the hospitality sector than to any other part of our economy during the pandemic, and I know hundreds of businesses in my constituency who are so grateful for it. It is sometimes very easy to forget that support, but it shows the importance that the Government place on the sector.
However, as we have heard, many of those businesses are finding times equally challenging right now. The challenges are different; they are mainly to do with rising costs rather than with demand being taken away. Those could be energy costs, costs in the supply chain or rising wages. I absolutely support the increase in the national living wage, but we need to appreciate that there is pressure on businesses to meet that increased wage. There is therefore a need for the Government to look at what further support they can provide to this sector, not just to get it through the current challenges, but for the long term.
I would ask two things in closing—both of which have already been said, but I will add my voice. There is a case to be made for cutting VAT. I would go for a 10% cut in the VAT rate for hospitality. We have shown that that works. I know there were concerns about how much the cut that was put in place during the pandemic was passed on; I think about 70% of businesses passed on at least some of that cut, but we need to work with the sector to ensure that if VAT is cut, all of the cut is passed on to the customer.
Business rates also need to be looked at. The rise of 6.7% is out of step. I urge the Government to look to the October rate for inflation when increasing business rates. We need more fundamental reform of business rates for the hospitality sector in order to reduce the burden of that tax.
I hope the Minister senses the cross-party support for this important sector and takes away a clear message to the Treasury to look at what more can be done to support the sector in the upcoming Budget.
Indeed, Brexit produced serious challenges in labour supply, and the new visa rules are also creating pressure. Last year, 8,500 visas were provided for the sector, and that is not to mention the dependants who come with health workers and so on, and the students; that also takes its toll. I ask the Government to think again. Although I welcome higher income and a rise in the minimum wage to address the wage disparity in this sector, we must recognise that it needs cushioning and that the sector needs support.
In York, we face the additional challenge of flooding. The floods have an impact. There is usually poor reporting describing York as being like Venice, but I can assure everyone that York is open and functioning. Today, because of the resilience measures that have been put in place, only a small cluster of hospitality outlets are impacted by flooding. However, they have received no business rate suspension—they must receive that, and I ask the Minister to look at that issue—and the Bellwin scheme cannot be triggered for a small area. Those businesses have costs associated with flooding, so that needs to be addressed.
Turning to other fiscal challenges and solutions, we would welcome a reform of business rates. I have long debated in this place how disadvantage and disincentives impact on the sector. Frankly, the Government have demonstrated a sticking-plaster approach during my time here. I am glad that Labour is listening and that it will bring in reform of business rates, but I plead that it puts those reforms in its manifesto so that everyone can be clear about that.
The hospitality sector and other businesses in York have talked about a profit-related tax to make it a fairer system in the long term; I urge the Minister to look at that.
The sector’s turnover in York is worth £1.16 billion annually and is ranked 16th highest in the country. For a relatively small, concentrated area it employs 16,500 people across 1,283 venues to date. However, there is a 5.4% vacancy rate—484 jobs—so we need to consider the impact that is having on the sector’s ability to stay open full time and welcome people into their establishments. I recognise how York has weathered this stormy time and I recognise its resilience. People enjoy coming to the incredible city of York and taking advantage of the offer that we have, but that should not be taken for granted. Ensuring that resilience measures and fiscal reforms are put in place is important for the long term for the hospitality sector in York.
I note that the overseas sponsorship programme has offset some of the vacancy issues, not least for chefs, and we need to ensure that the labour shortages are tackled. I ask the Government to look again at the impact that withdrawing from such schemes will have.
A focus of my work looks at how we can increase the family offer in York. We really need to broaden the base of people wanting to come and use our city for a broader interest. I certainly welcome those interested in talking about the family coming to York because that will also build greater resilience for the longer term.
I know that the Minister understands the sector well, given his previous roles. Indeed, he could come on a whistlestop tour round the city with me. I urge him, as we come up to the next fiscal event, to allow an extension, a quick win, on the covid loans. Businesses could make further investment to grow their businesses if they could pay their loans back over a longer period. That would be a quick and easy win for the Government.
On VAT, I concur with the remarks made earlier. Hospitality Association York has also made the case to me that a drop in VAT would very much assist the sector and provide an economic stimulus. We all want to see that benefit passed on to consumers and customers who use the sector. I want the work that Hospitality Association York is doing in growing the skills and talents in the sector and building for the long term to be recognised and supported.
Finally, as York becomes a world heritage site and York Central is developed for the future, we have great opportunities for investment beyond the walls as well. Up in Acomb we see many independent businesses now providing great opportunities. Right now we are in the heart of the most challenging season for our sector. Despite the ice trail coming up this weekend, the Viking festival over the half-term period and the residents’ festival that we have just had, we need action from the Treasury to ensure that the hospitality sector is sustainable now and in future.
UK hospitality is an integral part of our national economy and this debate would be incomplete if we did not consider the impact of tourism. It is worth £127 billion to our economy—9% of GDP—and hospitality alone is worth £56 billion, with 2.5 million people working in it and 233,000 businesses directly related to it. I started my career waitering in Royal Hospital and in the Queen’s Gallery. I also served in a cocktail bar in rural Dorset—one can imagine how successful that was. It is a perfect way of entering the working environment, placing service at the centre of its values and making sure that people across this country can enjoy the fine local produce that we produce in this country.
However, hospitality has been deeply impacted by the pandemic, lockdowns, the tightening of belts, and of course the strikes. Those attending the UKHospitality event yesterday will have heard time and again how many such businesses throughout the country have been impacted by rail strikes, costing them hundreds of millions of pounds each year. There needs to be an answer to that; perhaps the Minister will remark on it.
In the course of the past four years, an industry, a sector, that has been routinely hit by lockdowns, pandemics and strikes has had a great deal of help from the Government, whether it was the eat out to help out scheme or the campaign that I led by getting Conservative colleagues from across Parliament to support a reduction in VAT—temporary though it may have been—to 5%, in parity with what our European friends and neighbours had done. The results of that cut to 5% were enormously successful. Businesses across the country are still calling out for the reinstatement of that reduction, which is why I think that the hon. Member for Stirling (Alyn Smith), who has done so well to call this debate, will find that there is very little opposition when it comes to reducing VAT. That 5% rate proved that it was possible to create a sustainable business model for the tourism and hospitality sector to thrive, to give it the resilience to weather certain shocks and to maintain confidence in the sector overall. We also looked at how we could change licensing rules. We have taken a far more European approach in allowing businesses to operate outside, on pavements, which has been enormously successful in places like mine and across south Devon.
However, the challenges remain. The challenges for the whole sector are that there are labour shortages, VAT is still high, energy costs are still hitting those operating in the sector and business rates need to be reviewed; I have already mentioned strikes. I would like to make one point about labour. Each of our constituencies will have hotels, pubs, bars and restaurants that are absolutely suffering over the idea of labour shortages, so I would like to make this point to any colleague here and anyone watching this debate at home. Within the terms of the UK-Australia free trade agreement there is something called the working holiday visa, for anyone between the ages of 18 and 35. People will be able to come over here for three years without any visa requirement, starting in July. No businesses seem to be talking about that, and it is our job as Members of Parliament to go back to our local businesses and tell them about it, because it will make a real and significant difference to their labour shortages, if they are able to prepare for it and capitalise on it when it comes in, this July.
In that difficult moment during the pandemic, it worked to reduce VAT to 5%, to give businesses that headroom—to continue not to have high tax bills, and to be able to supply their customers and pass on some of those savings. Where we are different from Europe is that although Europe has lower VAT rates it also has quite high tourism taxes. We must have a discrepancy for that, and my proposal to the Government is, I hope, a little simpler. It is that we reduce VAT by 10%. I know it is easy for Back Benchers to say, “We need a 10% reduction in VAT—you figure out the cost,” but let us do it on a sliding scale over the next five years, during which we reduce VAT by two percentage points each year, so that we get down to a level that is fair and acceptable to a sector that has gone through so much.
As has been said about business rates, we do need to ensure that things are passed on. It is disappointing, when we have been generous in government, that we have not seen the devolved Administrations passing that generosity on. The hon. Member for Stirling said that he was disappointed by his own Government’s actions in this area.
We must also end the train strikes. They are having an impact, whether people are in London or any other city, or even in rural areas such as south Devon. We must get to a point at which we are looking to deal with the strikes and stop that unbelievably catastrophic stranglehold on our tourism and hospitality sectors.
Finally, Ms Bardell, whether you are staying at the Berry Head Hotel and drinking Salcombe beer or Hunts cider, or still on dry January and enjoying Luscombe’s drinks at the Pigs Nose, the Barrel House, the Durant Arms, the George, the Queens Arms, the Kings Arms or the New Inn Morleigh, or just visiting Gara Rock and eating at the Crab Shell, the Seahorse or Rockfish, it is important to remember that they are all a great deal closer than any of those fine establishments in Cornwall and you can reach them far more easily.
One of the privileges of living among the lakes and dales of Westmorland is that we get to share our breathtaking landscapes with the world. We are a world heritage site and are Britain’s biggest visitor destination after London. We are the place where 20 million people each year come to spend their leisure time, actively or passively absorbing creation in the raw. Those 20 million visitors create a tourism and hospitality economy with a value getting on for £4 billion a year. With 60,000 people working in it, the sector is Cumbria’s biggest employer—across the UK it is the fourth biggest—yet it is so often overlooked. Because its interests are never closely tied to a single Department, it tends to fall between the gaps, and so do its interests.
This is a time when we cannot afford to overlook our tourism and hospitality sector or ignore its voice. Although domestic visitor numbers have not been bad over the past year or so, those visitors are not spending as much as they used to, on the whole, because of the obvious impact of the cost of living crisis. To put it bluntly, as people are now paying £400 a month more on mortgage payments thanks to the 2022 Budget, they do not have spare money to spend in the pubs and restaurants of the Lake district. There is a real need to support our hospitality and tourism economy in Cumbria through prudent and effective measures.
VAT rates for hospitality are significantly higher in this country than in the rest of Europe. The nature of tourism and hospitality is that our competitors are overseas, so this unfair playing field is a self-imposed penalty on our economy. Even a small reduction in VAT to 12.5% for tourism and hospitality would give the Treasury a net fiscal gain of £4.6 billion over 10 years. The Government are desperately thrashing around for even the merest whiff of a Brexit benefit, and here is one staring us in the face. The question is: will the Government do it? How about looking at a tax-free shopping scheme for international visitors? According to UKinbound, launching a new VAT reclaim scheme would generate £4.4 billion over two years for the UK economy, with a net benefit to the Treasury of £1.3 billion.
To support our visitors, to continue to be an attractive destination and to ensure we are fair to our local communities, we also need funding for our local infrastructure. The fact is that our councils, our health service and our police service are not fairly funded to take account of the impact of our huge visitor numbers. Some 85% of our visitors come by car, adding to the wear and tear on our roads, yet it is local people who have to bear the brunt through council tax. The Government should amend their funding formula to end that unfairness. There would be no need for any talk of tourism taxes if the Government funded us properly.
One thing the Government did that we are very grateful for, as we campaigned for it for many years, was allowing our councils to double the council tax on second homes. Indeed, I think I mentioned it in my maiden speech. Yet the Government’s lack of urgency and failure to get their act together has meant that councils are not allowed to do so until 2025, even though it was expected to happen this April. That will cost Westmorland and Furness Council £10 million and will hit our spending power and our local communities. I add my voice to those that say that business rates, temporary cuts and short-term reductions are all welcome, but they do not help our businesses to plan in the long term. There needs to be radical, long-term action, and it needs to happen now.
We have talked about several parts of the hospitality industry, including our pubs, which are so important. For many lakes and dales villages, the pub is the only community asset left. It has been a pleasure to work alongside the community in Orton recently to try to ensure a long-term future for the George hotel. We want our communities to have more power to retain their pubs, and we need to support publicans by reducing their costs and their taxes, so that their pubs can continue to be the hub and the centre of our local communities.
I mentioned that 85% of our visitors come by car. It does not need to be that way. If we introduced the possibility of a passing loop at Burneside to the Lakes line to Windermere, we would effectively double the capacity of that line and could bring so many more people to the lakes by rail.
The No. 1 issue that businesses throughout Cumbria face in hospitality and tourism is that our workforce is far too small. I am told by 63% of hospitality businesses in Cumbria that they are operating below capacity because they do not have a big enough workforce to meet demand. There are two fundamental reasons for that.
First, the Government have failed to act to counter the collapse of the long-term rented market into Airbnb properties. We have seen an eviction—a Lakeland clearance—of local people who could work not just in hospitality and tourism but in care, education, health and other sectors. The Government promised to bring in a separate category of planning use for short-term lets, but they have failed to do so and have let my community down in the process.
Secondly, our visa rules are ludicrous, short-sighted and impractical. We need to put chefs on the long-term shortage occupation list. Some 80% of the workforce living in the Lake district are already working in hospitality and tourism. We have lakes, yes, but no overwhelming reservoir of untapped talent. What we need is homes for local people, a local workforce and a visa scheme that allows us to bring in the people we need to serve our 20 million visitors.
I really hope that the Minister will listen and bring in the action we need. All we ask is that he back a sector that will boost our economy to the tune of billions, if we only have the ambition to listen to and back our local businesses.
Bournemouth is a vibrant, family-friendly seaside resort. We have three pillars to our economy: financial services, thanks to J.P. Morgan; creative industries, thanks to our fantastic Bournemouth universities; and tourism. Since the arrival of the railway in the 1870s, our part of the world has developed into one of the UK’s leading destinations for domestic and international tourists.
From the Bournemouth International Centre, with which parliamentarians will be familiar from conferences, to the Russell-Cotes museum, the Bournemouth symphony orchestra and AFC Bournemouth, who are doing so well in the premier league and are still in the FA cup, there are so many reasons to visit. Bournemouth is proud to host the National Coastal Tourism Academy, which I hope the Minister will visit. It also has miles of spacious, sandy beaches, from Studland to Hengistbury Head, which is ranked among the 25 best in the world and the fifth best in Europe. All those things have helped Bournemouth to become one of the most popular, family-friendly resorts in the country, and they are complemented by the vibrant night-time economy, with pubs, restaurants, bars and clubs attracting thousands in the evening.
There is no doubt that hospitality plays a vital part in the local economy. A quarter of all visitors to Dorset come to Bournemouth. Tourism is a critical component of Bournemouth’s prosperity: it represents 15% of the local economy, with a contribution of more than £500 million. It supports more than 15,000 jobs, both directly and through the supply chain.
As other hon. Members have mentioned, the impact of covid was colossal, and the hospitality sector’s economic output dropped by 90%. The furlough scheme was welcome; nevertheless, 10% of the hospitality industry closed, never to recover. What saved many businesses in the hospitality sector was reducing VAT to 5% for food, drink, accommodation and attractions. The Government made it clear that that was always going to be temporary, with a planned gradual increase to 12.5% and then back to 20%. The hospitality industry, particularly in Bournemouth, is starting to recover—no thanks to the local council, which wants to ditch the local air festival, our flagship tourism event, and to abandon the blue flag schemes and build on car parks.
Numbers are returning to pre-pandemic levels, but solid, permanent recovery will not be achieved if VAT stays at 20%. Today, licensed premises continue to shut at an alarming rate; indeed, more are closing than opening. VAT has gone up and down over the past few decades. In the years leading up to the 2008 financial crash, the UK maintained a VAT rate lower than in many other European states, at around 17.5%. After the crash, when VAT was slashed across Europe to encourage spending and stimulate economies, it was raised to 20% here.
My simple but critical call to action today is “Please listen to the hospitality sector, which is screaming out that VAT is too high, as more and more businesses are seriously impacted and unable to handle the increased costs of food, fuel and pay. Minister, please, please reconsider the decision to raise VAT back to 20%. Otherwise, you will face ever more business closures and you will subsequently raise less tax for the Exchequer.” The maths is very simple. Cutting VAT will mean more hospitality businesses staying open and thriving. That will lead to an increase in corporation tax income, because if their profits are higher, they will pay more tax.
I end by simply saying that Bournemouth illustrates the importance of hospitality: it gives a place a sense of identity and personality and helps bind a community together. Let’s support our hospitality sector. Let’s reduce VAT to 10%.
My Bath constituency has a thriving hospitality sector that caters to local people and to visitors from all over the world. However, our businesses have had to deal with Brexit, covid and now high and rising costs. Bath’s visitor numbers are recovering from the pandemic, yet many of our cultural attractions and hospitality venues are still struggling, with fewer visitors and increasing costs.
The difficulties that the sector faces are widespread. A survey by the Night Time Industries Association revealed a staggering 40% increase in total operating costs last year because of rent increases, energy costs, inflation and business rates. Businesses are trying to manage increasing costs while keeping prices affordable for customers, and it is smaller, independent hospitality venues that bear the brunt. Our high street is kept vibrant by the variety of pubs, restaurants and other businesses to choose from, but without financial assistance from the Government, only large chain companies are insulated from the cost rises.
The hospitality industry employs 3.5 million people nationally and contributes more than £50 billion in tax receipts to the Treasury. By employment, it is the UK’s fourth largest sector. Many owners fear that they may have to close permanently in the coming year; many others have already shut their doors. In Bath we are still reeling from the closure of Moles, a small music venue that was loved and known across the UK for nurturing young and up and coming musical talent. Last year, 3,000 hospitality businesses closed. Among UK businesses that filed for administration in 2023, the third-highest sector was the hospitality industry, which accounted for more than 10%. The figures have nearly doubled in two years and owners are afraid that they could continue to rise, so it is important that the Government take note. Every single closure means the loss of people’s livelihoods and of valuable community institutions.
Many businesses in my constituency have expressed disappointment that the Government decided to remove energy bill support. One pub’s energy bill went up by £35,000. If the energy bill support scheme that was in place until April last year had continued, that bill would have been reduced to £5,000. The Chancellor’s decision to replace the scheme has meant that the pub now receives only £3,000. Under Liberal Democrat proposals, small and medium-sized businesses would have been offered Government grants covering 80% of the increase in their energy bills for one year, giving small hospitality businesses the stability that they need to get through these difficult times.
It is impossible to talk about energy without discussing the role of the green transition. The Government must accelerate the review of electricity market arrangements so that households and businesses alike can benefit from lower-cost renewables. That should involve decoupling electricity from wholesale gas prices. Renewables are now the cheapest source of energy, but their price is artificially linked to expensive natural gas. The Federation of Small Businesses has suggested a help-to-green scheme, which would provide direct financial support and advice to companies. That would include a grant to allow small businesses to invest in energy efficiency or microgeneration. The independent review of net zero also championed that idea. Have the Government looked at that?
The Government must provide the temporary help that small businesses need now, as well as long-term solutions to stabilise rising costs. We must act now to protect all the well-loved businesses in our constituencies from difficult times in future.
The tourism and hospitality sector in Essex is valued at just over £3.5 billion, and supports over 60,000 jobs. In the debate thus far, we have heard about the enormous contribution made by the sector across the United Kingdom. With the spring Budget approaching, it would be remiss of me not to make my representations to the Minister and His Majesty’s Treasury; I want to press the Treasury, and outline why further fiscal measures are needed in support of the hospitality sector and wider areas.
Across Essex, but specifically in my constituency, there is a strong case for lowering the tax burden on hospitality. We have already heard that is also the case for other parts of the country. We all have fantastic businesses in our constituencies; mine specifically has Colchester Zoo, the Langford Museum of Power, the Tiptree Tea Rooms—which most colleagues will know about—and many other venues, including a lot of hospitality and wedding venues, which did receive support from the Government throughout the pandemic. I pay tribute to those businesses because they have not only been resilient during the pandemic, but learned to adapt so that they can continue to grow and diversify.
Leisure businesses and attractions clearly suffer from volatility in the economy, and it is important that we do everything possible to support them, hence my modest call—and the collective modest call—for changes to the tax regime that we know would make the difference between businesses closing and surviving.
But although this is about surviving, it is also about thriving and growing; we already know about the impact on retail in our town centres and we have seen pressures in our local communities, but we need the sector to be vibrant and thriving. Central to that—and I make no apology to the Minister for saying that this is what we need—is a better labour market strategy. We have heard about labour shortages throughout this debate. I have been consistent, in my time not just in Parliament but in Government, in saying that I do not think it is right to associate or link our trade deals with automatic visas and some of the schemes proposed; I think we should have a better labour market strategy. We have to invest in the sector, grow the talent and pay people properly. We have a real epidemic of low wages in hospitality, and that is simply not good enough.
I would welcome the Government considering the whole issue of business rates, and I have also made representations on this previously. The freeze in the small business rates multiplier has been welcome, and I think it is vital, but we need a strategic, longer-term approach so that businesses can plan ahead, invest in the bricks and mortar of the properties they buy or lease, and look at how they can grow. With that, the 75% rates relief is welcome, but when reliefs of that size are removed, it clearly places seismic pressures on cashflows. We have to look at the sector from a basic day-to-day perspective and think about what this means for cash flows. Hospitality businesses operate with very tight margins, and they are having to absorb so many costs that they automatically pass on to their customers. I know that the Minister and the Treasury have heard me speak about this issue before, but we really need to look at it.
The case for reducing VAT has been made very clearly and I support it; we have seen so many issues around VAT levels, and their impact on hospitality and tourism. I absolutely support the case made by the hon. Member for Westmorland and Lonsdale (Tim Farron) for reducing VAT on shopping and tourism; there is really big argument for that. VAT is complex and we need to do much more to simplify our tax system, as the Minister has heard me say many times. We need a tax system that supports tourism and hospitality.
I am a great believer in encouraging overseas visitors to our amazing country—more so than perhaps other countries in the world. In Essex, we are always open for business, and one of our prized assets is of course Stansted airport. I praise its 24% growth in passenger numbers last year to nearly 28 million. It has massive and exciting expansion plans—I have also always supported expansion at Heathrow airport—and should be commended for supporting employment and apprenticeships. We need our airports to attract more tourism not just to Essex but to Britain; this is about the health and wellbeing of our country. I am therefore making the case to the Minister and pressing the Government yet again to re-examine their approach to tax-free shopping for overseas visitors, and to duty free at arrivals and air passenger duty—there is a long-standing argument in that regard. The case for tax-free shopping has been made many times in this Chamber and the main Chamber, and it will bring in huge dividends.
It is important to reflect, with the spring Budget coming up—that is why we are having this debate and everyone is making representations. I genuinely believe in making changes, as they could result in another £4 billion into our economy on the shopping side of things, but the principle of cutting tax and reducing the tax burden is also one of the most effective ways in which we can grow and support the hospitality sector, and that means more growth and more sustainability.
I urge the Minister and the Chancellor to take the maximalist approach—using the fiscal levers at their disposal to really support these businesses across all constituencies of the United Kingdom. They are the backbone of our economy and many of our communities, so of course we want them to thrive and grow.
Like many of my colleagues, I spend a lot of time visiting local businesses. Indeed, I was delighted recently to host the First Minister Humza Yousaf at the excellent Unorthodox Roasters in Kinross, where I chaired a roundtable discussion with business owners in the hospitality trade from across Ochil and South Perthshire. It was a listening exercise for the First Minister, with regional entrepreneurs updating him on their successes and their struggles. We were joined by an award-winning ice creamer, Stephen Sloper, from Penny Licks in Tillicoultry; those from Unorthodox Roasters themselves; Alex from the Glenturret distillery; and my friends from Café Rhubarb in Dollar.
Everyone, from the owners of a wee Syrian café in Alloa called Syriana—who arrived as asylum seekers and are now embedded in their community—to Scotland’s oldest distillery, kept telling us variations of the same story: times are beyond tough; and costs are so high that they are simply unsustainable in the long term. One business owner said
“the big issue which is strangling us is gas and electricity costs.”
That is a common refrain. The Westminster Government and the Prime Minister set out their solution: drill for more oil and gas in the North sea. Remember, that was the oil and gas that, during the independence referendum 10 years ago, they told us was worthless and about to run out. Due to disastrous decision making by successive Labour and Tory Governments, North sea energy is sold back to us at world market prices. This will not make energy cheaper for people in Scotland. Clean renewables are the future. To the glaikit Tory MSP who demanded to know what we would do when renewables ran out, the key is in the name—they are renewable.
The hospitality sector needs help now. Westminster has the levers to control VAT, and as we have heard from Members all around this room, it is important to get VAT down. The UK Government refuse to take measures to limit energy prices, so let them instead give the businesses in our communities a break by lowering VAT. We have been out and about talking to businesses in Alloa this past week to get a sense of the difference that a VAT reduction would make. Alison Turner, from the Ladybird Tea Room, said that this reduction would be “an enormous help”. Craig, the owner of the Royal Oak in Alloa, said,
“When the previous VAT reduction happened, it was amazing. It made such a difference.”
The owners we spoke to had little faith that Westminster would act to help.
In his latest toe-curling party political broadcast, I noticed that the Prime Minister briefly stopped attacking asylum seekers in order to pose in front of a massive sign reading, “TAX CUTS”. We might think, “Oh, good! A chance to relieve the burden on those hardest pressed in these difficult times.” No, of course not. He wants to cut taxes for the wealthy so that their families can benefit from inheritance tax cuts. Earlier this morning, we discovered that the Labour leadership now wants bankers—[Interruption.]
The one subject that everybody in the hospitality sector wants to talk about is Brexit, and what a disaster it has been. The Gleneagles Hotel in my constituency is world famous, but it cannot get enough staff post-Brexit and so cannot operate at full capacity. Harvesters cannot get enough people to pick fruit and other crops. A cheese manufacturer in my constituency fears that they will have to lay off staff because one of their ingredient suppliers in France does not want to do the mountains of post-Brexit paperwork; it is simply not cost-effective.
The Glenturret distillery has stopped exporting to several European Union countries because the post-Brexit labelling rules are too cumbersome and expensive. It has told me that it sometimes now takes longer to get whisky to Paris than to Japan. This is the Tories’ Brexit dividend. And what of Labour? Well, it is now up to its oxters in Brexit Kool-Aid, too. The Labour leader tells us there is “no case” for rejoining the EU. Try telling that to young Scottish voters or to businesses in my constituency.
I am glad that this debate has been brought forward by my SNP friend and colleague, my hon. Friend the Member for Stirling (Alyn Smith). I am glad that Humza Yousaf spent so much time with entrepreneurs in my constituency. I thank all the businesses in Alloa and elsewhere for giving me their thoughts so that I could bring them here to the Westminster Parliament. The Minister, a friend of mine from our days on the Digital, Culture, Media and Sport Committee, is an expert in this field. He cares deeply about it, is knowledgeable about it and was passionately anti-Brexit; he warned wisely and accurately of its dangers, and I know that he will be listening carefully.
I fear that negotiations with the European Union are going to be tough on any accommodation whatsoever— I mean, Westminster has few friends in Brussels these days. I have great faith in the Minister on this particular issue, though I doubt his pro-Brexit Labour and Tory colleagues—trembling before the power of Mr Murdoch and his press baron Brexit chums—are much in a mood to listen with such an open mind.
This debate has been an opportunity not only to speak about the policy but to recognise the sector’s central role in British life, including the way that it underpins high streets as places that communities take pride in. Because of time constraints, I will resist the temptation to mention all the cafés, pubs and other venues in my constituency, although I congratulate other Members on their valiant efforts to do so— I particularly commend the hon. Member for Totnes (Anthony Mangnall) for getting so many references into his speech.
In my constituency of Ealing North, it is hard to imagine Pitshanger Lane without Cinnamon café, where I first went with my grandparents many years ago. I thank the café for its excellent coffee and sandwiches, which keep me sustained and happy whenever I pop in as a customer. A few hundred yards away is the Duke of Kent, which is a gem of a pub that I am glad to be able to enjoy, but a couple of miles away is one of my favourite pubs, the Black Horse, which sadly closed just over a year ago. It is such a deep shame to see it boarded up whenever I walk or drive past. It is a sad reminder of the struggle that many hospitality venues face and of the real loss that local communities can feel when they close.
Our analysis shows that we have lost over 6,000 pubs from our high streets since 2010. Many hospitality venues are finding it harder and harder to succeed, because of high inflation, staff shortages, rising rents and the burden of business rates. At the same time, their customers have less money to spend on enjoying what pubs, cafés and restaurants have to offer, because their wages have flatlined, while taxes and the cost of living climb relentlessly.
Many hospitality businesses may have been hopeful when they heard about the Government’s 2019 manifesto promise of a fundamental review of the business rates system. However, the fundamental review never materialised, and trade groups representing businesses on the high street have expressed their disappointment. In March last year, the Federation of Small Businesses stated that
“the 2019 Manifesto commitment to hold a fundamental downward review of business rates has not happened…these changes do not amount to the fundamental overhaul the system needs”.
Meanwhile, the British Retail Consortium said that the Government’s rates review report
“falls far short of the truly fundamental reform that is needed and was promised in the government’s 2019 manifesto.”
In the absence of fundamental action from this Government, Labour is committed to scrapping the current system of business rates and replacing it with a new approach that is fit for the current economy. As the shadow Chancellor, my right hon. Friend the Member for Leeds West (Rachel Reeves), has set out, if Labour were in government, we would scrap and replace business rates, and shift the burden away from hospitality and retail businesses on the high street, which continue to shoulder a heavy burden compared with those that operate primarily in the digital economy. Our new system would incentivise investment, promote entrepreneurship and reward businesses that move into empty premises. It would help the hospitality sector to thrive once again. Our plans for business rates form just one part of our five-point plan to reverse years of decline and revitalise local high streets, alongside our commitments to stem rampant energy bills, stamp out late payments, revamp empty shops and tackle antisocial behaviour.
Before the next general election, we expect another Budget, so I would be grateful if the Minister explained what representations he has had from the hospitality sector ahead of the Budget in March and what proposals he is considering to support hospitality this year. I am sure that many businesses will be interested in the Minister’s response. In this year’s general election, the Opposition will offer the change that businesses need: a Government that are ready to work hand in hand with businesses, get the economy growing and do everything we can to support the hospitality sector to thrive.
The hospitality and leisure sector is formidable. Definitions can sometimes be difficult; sometimes when people use the term “hospitality”, they are just talking about pubs, bars and restaurant, but we are thinking more broadly about the tourism, hospitality and leisure offering. To respond to the hon. Member for Ealing North (James Murray), I can say that we engage with the sector all the time. Just yesterday, many of us attended the UKHospitality reception, at which the formidable Kate Nicolls articulated the sector’s asks very well. We hear them all the time, and we are always listening to ideas.
We absolutely hear the requests, but as my hon. Friend the Member for St Austell and Newquay (Steve Double) pointed out, over the past few years—certainly during the pandemic—the Government have recognised how vital the sector is and have been absolutely committed to it. It rightly received the immense support that it needed during the pandemic, including through the culture recovery fund to help music and heritage. So many sectors contribute to our tourism and hospitality offering. If we had not made those interventions during the pandemic, many businesses that are here today would otherwise not be. Ongoing asks during the period of recovery, when we need to start paying back that £350 billion, are very difficult because there would be massive consequences for taxpayers and the whole of the economy. I understand the challenges, but I think everybody recognises that every one of those asks comes at a cost.
The point about dynamic modelling is really important. I will come on to VAT in a moment, but we must recognise that one of the biggest challenges of all requests for VAT relief is whether it will be passed on. There is not a 100% fantastic record of that happening in the hospitality and tourism sector or across the board, for understandable reasons. Cash flow was key during the pandemic, so not everybody was able to pass on the VAT reductions. When it comes to future requests for VAT reductions, we must be absolutely confident that they will be passed on, and that applies to multiple sectors.
I have gone off script for the past few minutes to try to respond to hon. Members, who have spoken eloquently and with real consideration of the challenges with their asks. There are no easy answers, given the challenging financial services. I and the other Treasury Ministers, and certainly the Chancellor and the Prime Minister, are always listening. We are always open to listening to evidence-based information. In that context, I cannot make any hints or promises about what may be in the upcoming Budget, but I can say that the view and opinion of the hospitality sector, especially as embodied by talented people such as Kate Nicholls at UKHospitality, and many others right across the UK, is valued. The sector used to be incredibly fragmented, and therefore did not have the voice it has now. Now, the sector comes in with credible, decent asks that need to be assessed with evidence. The voice of the hospitality sector has never been stronger in Government. I applaud all the lobbyists and groups for doing that.
If hon. Members will forgive me, I will try to get through some of my speech—and not try your patience too much, Ms Bardell—because I am not even on page 1 yet.
Like many hon. Members, my first job was in the hospitality and leisure sector, with a travel agent. I then had the very difficult choice at the age of 22 between taking a job for Arthur Andersen and becoming a Club 18-30 rep. I wonder if my life might have been considerably different if I had taken that slightly different path. My right hon. Friend the Member for Witham is right: jobs in the hospitality and leisure sector help people with numeracy skills, self-confidence and interpersonal skills, which can stay with them for life.
We need to recognise that this sector is not just about part-time jobs for students or young people; we should not forget that there are also valuable, often very high-paying, long-term careers in the sector. The sector has evolved and changed, and is now a major contributor to the UK economy, with £140 billion of economic activity. There are masses of opportunities there, but the reputation and image of the sector is sometimes one of its inhibitors. I am therefore a huge champion of the sector for all the reasons we have outlined.
We have had quite a lot of debate today about the various support measures, including business rate relief. It is worth remembering that the Government provided £16 billion of business rate relief in England through the pandemic. In addition, we launched the temporary 50% retail, hospitality and leisure relief scheme at the 2021 Budget. That was built on in the 2022 autumn statement, and the Government announced further tax cuts to the sector in last year’s autumn statement—about £4.3 billion over the next five years—and extended the retail, hospitality and leisure relief scheme at 75% up to a cash cap of £110,000 per business for 2024-25.
As has been recognised, the Labour Government in Wales and the SNP Government in Scotland were not able to extend those reliefs. I recognise that everybody realises there are considerable financial pressures, but with the greatest respect to my opposite numbers, who have been somewhat critical, I do think this is important and it is something I will play up very heavily: we have done things in England, where we have controlled the levers, that have not been done in Wales and Scotland.
Overall, this tax cut is worth about £2.4 billion for around 230,000 retail, hospitality and leisure properties to continue support for our vital high streets and protect so many small shops and businesses. The Government have also decided to freeze the small business multiplier for the fourth consecutive year. That will protect over a million rate payers and 90% of all properties from a multiplier increase.
For example, as a result of the changes, the average independent pub will receive about £11,800 of relief off their final business rates bill in 2024-25. Combined with the small business multiplier being frozen, they will benefit to the tune of about £12,800 of support. I repeat: that is not the level of support that they would get in Scotland or Wales.
A few points were raised about other areas, and I remind hon. Members that reliefs are also available for improvements in property. If there is an incremental rateable value because of improvements, that will not be included for the first year where eligible. I also remind hon. Members about the changes in alcohol duty and the Brexit pubs guarantee, which are designed to support the pubs sector and to help it operate on a level playing field with supermarkets.
My right hon. Friend the Member for Witham (Priti Patel) made many points about skills and jobs. I will not repeat what I said, because I think I have made the point that we are very aware of the importance of that sector and the role we have in developing skills and opportunities.
Cutting VAT was mentioned by nearly everybody, and I want to be clear on this point. As we all know, VAT is a major contributor to the nation’s finances, which we then spend on our vital public services. It is forecast to raise about £173 billion in 2023-24. Since we left the EU, we have been taking advantage of multiple reliefs. I believe that if we were to rank ourselves against all other EU countries for the total number of reliefs we are able to exercise through VAT, we would be about second or third. We have been taking advantage of leaving by reducing reliefs and making real differences where and when we can.
The VAT cut for tourism and hospitality that we made during the pandemic came at a significant cost of more than £8 billion. Reintroducing it would come at a considerable cost. That was just one element of the support for the retail, hospitality and leisure sector during the pandemic, but it was a really important part of it.
I will refer to a couple of other areas that hon. Members mentioned. I appreciate the tone adopted by the hon. Member for Stirling. He recognised that there are things that the sector is requesting and looking for that Scotland, Wales and other countries are not able to deliver. That does not mean that any of us are not sympathetic; it is about the balance of the support package that we need to deliver. Like many today, he commented on both business rates and VAT.
My hon. Friend the Member for St Austell and Newquay has one of the most beautiful constituencies in the country, but also, as he said, one of those that is most reliant on this sector. He raised a variety of points, and he and I have had ongoing conversations about this subject, because he is such a champion of it. His point about the ongoing efforts to make sure that we get more inbound tourists outside London is pivotal. There are various opportunities and measures: VisitEngland, VisitBritain, VisitScotland, VisitWales, Discover Ireland and Discover Northern Ireland all do a fantastic job of helping to support and enable that tourism, plus there is a key role for our transport system.
My hon. Friend is right, however, that about 50% of all inbound tourism spend is within the M25. That is great, and we are not saying that that should be less; we are saying that we want it to be “London plus”. That is a key part of the tourism strategy, and I assure my hon. Friend that we are talking about this on an ongoing basis with DCMS and the Tourism Minister.
The hon. Member for York Central (Rachael Maskell) highlighted issues in her fantastic constituency, which I have had the pleasure of visiting on multiple occasions. She highlighted the importance of heritage in the tourism and hospitality ecosystem, and also mentioned flooding. She may or may not be aware that there are opportunities for businesses that are severely impacted by flooding under what is called a “material change in circumstances”. Working with the valuation office, there are opportunities to see, on a case-by-case basis, whether some relief is available. She might want to see whether some of the businesses impacted could consider that, as well as other support measures that we have provided for those impacted by flooding.
My hon. Friend the Member for Totnes (Anthony Mangnall) raised multiple points. He highlighted the upside of some of the trade deals that we are doing, so his constituency is now probably going to be flooded by Australian barmen and barwomen over the next few years. That is not necessarily a bad thing; I wonder whether they are better cocktail waiters and waitresses than he was.
My hon. Friend also raised the important point that, although the headline rates of VAT in some of our European friends’ countries may be lower, there is often a sting in the tail of quite considerable—startlingly high, in some cases—tourism tax, sometimes at a very local level. There is not a huge amount of evidence to suggest that that works either. There is always a balance, and although something may look like a beneficial tax rate system, one only has to scratch beneath the surface to find that there is something a bit more to it.
The hon. Member for Westmorland and Lonsdale (Tim Farron) and I have had ongoing conversations over multiple years. I do not doubt his passion and support for the sector, or how important the sector is for his constituents. He was right to raise the issue of holiday lettings. I understand that he is disappointed with some of the measures that we have brought in, although some of those measures will make a real difference, including the ability to charge more for some rental properties. All I can say is that we are well aware of some of the additional lobbying for proposed changes and, again, that we are always open to further ideas.
The hon. Member for Ochil and South Perthshire (John Nicolson) raised a range of issues, and I will present to him the challenge that I also presented to my opposite number, the hon. Member for Ealing North. The hon. Member for Ochil and South Perthshire made a comment about tax cuts just for the rich and wealthy, but that is so far from reality that I will have to respectfully disagree with him. If he does not believe that we are giving tax cuts to everybody—as I said, the national insurance cuts that we made were for 27 million people— I will present him with the same challenge: let us look at his pay packet for this month and see whether the contribution is lower than December’s. If he does not believe that it is lower, with respect, why does he not give that money to charity or back to the Government? It is important that we recognise that the national insurance cuts are meaningful for 27 million people, including many people on low incomes. That is far from the characterisation of saying that these are tax cuts for the wealthy. We have a laser focus on making sure that the low-paid benefit from such tax cuts.
Ms Bardell, thank you for your patience. I thank everyone for their contributions. All points have been taken on board, and I thank hon. Members for their passion for the sector.
Question put and agreed to.
Resolved,
That this House has considered fiscal support for the hospitality sector.
Contains Parliamentary information licensed under the Open Parliament Licence v3.0.