PARLIAMENTARY DEBATE
Point of Order - 24 March 2020 (Commons/Commons Chamber)

On a point of order, Madam Deputy Speaker. Yesterday afternoon, I questioned and criticised Airbnb for continuing to provide holiday lets at a time when people are being discouraged from using holiday properties to escape their normal place of residence in the midst of a crisis. In doing so, I highlighted that other holiday home providers, such as Sykes Cottages, were no longer taking bookings for the immediate period ahead. I have since been inundated with emails and messages from many very unhappy Sykes customers who tell me that the company is withholding payments that have been made to it at a time when many families, who are not now able to go on holiday, really need that money to get through what is a challenging period for most family finances. I wanted the record to reflect that. I hope those on the Treasury Bench have heard what I have said. In terms of the efforts they are undertaking to encourage responsible business at this time, I hope that that message will also be heard by the management of Sykes Cottages.

I thank the hon. Gentleman for that point of order, which I can well understand if yesterday he had been praising a company only to find that he was being inundated with emails to the contrary of what he said. He has put the record straight and those on the Treasury Bench will have heard his comments. I am sure they will feed back to the appropriate Department the points that he has made.