PARLIAMENTARY DEBATE
Rail Franchising - 10 January 2018 (Commons/Commons Chamber)
Debate Detail
That this House believes that rail franchising is failing to provide adequate services for passengers or value for money for taxpayers; notes that regulated rail fares have risen by 32 per cent since 2010 while planned investment has been cancelled; opposes the recent bail-out of Virgin Rail Group East Coast; and calls on the Government to run passengers’ services under public sector operation.
I welcome the hon. Members for Orpington (Joseph Johnson) and for Wealden (Ms Ghani) to their new ministerial positions and wish them success in their new posts. I also pay tribute to the right hon. Member for South Holland and The Deepings (Mr Hayes) for his 18 years of continuous Front-Bench service. He was a pleasure to work with, and I would like to think that we can continue the sort of relationship that we had in non-contentious areas, where the result was improved legislation. I also congratulate the Secretary of State for Transport on his superb stewardship of the Conservative party. There has never been a finer record: no elections lost; no major scandals; and membership maintained at around 70,000—not bad for 27 seconds’ work.
I am delighted that the Secretary of State is in the Chamber to provide answers to a number of questions that I and other Members have for him. Unfortunately, no Minister was available on 2 January to explain the highest fare increases in five years, so I hope that he will provide us with some clarity today. Sadly, the entire rail debate is characterised by a lack of candour and transparency from both the Government and some quarters of the rail industry.
It is time that Secretary of State woke up from his state of denial. It is time for him to come clean and admit that he has made mistakes. No one is perfect, but he should acknowledge his failures, and take responsibility for the decisions he has made, the policies he has pursued and their consequences. I urge him to be entirely unambiguous with the House today. The Government’s defence of their rail franchising system is totally indefensible, and this is not the first time that the Government have been in the Chamber this week to defend the indefensible.
The Government are unable to accept that the franchise model, which is demonstrably failing, is a betrayal of the public who plough billions of pounds of taxes into the railway. It is a betrayal of the passengers who face eye-watering fare rises year after year. It is a betrayal of the hundreds of thousands of dedicated and passionate people who have worked in the rail industry for decades.
In 2016, the Department for Transport set out that its aims and objectives for rail franchising were
“to encourage a flourishing, competitive passenger rail market which secures high-performing, value for money services for passengers and taxpayers whilst driving cost effectiveness.”
The Department has clearly failed to meet those objectives. The latest collapse of the east coast franchise, which was announced in November, makes a mockery of the Department’s 2016 aims. Virgin-Stagecoach did not deliver and defaulted on their contract, and the Secretary of State has given them a gift.
The Government should have followed Labour’s example. When the operator defaulted in 2009, Labour took the contract back into the public sector. If a company defaults, it does not deserve a contract. Taking a contract back into the public sector would mean that there is no reward for failure, and other companies in the industry would not expect the same treatment. In the light of what happened with the east coast franchise, what plans does the Secretary of State have to renegotiate the TransPennine Express, Northern and Greater Anglia franchises?
Labour would not have let Virgin-Stagecoach off the hook on the east coast franchise. To return to what my right hon. Friend the Member for Leeds Central (Hilary Benn) said, did the Secretary of State consider taking the east coast franchise into the public sector following the default—yes or no? Does the Secretary of State not worry that, because he refuses to use a public sector operator even as a last resort, struggling train companies now know he has no option but to bail them out in the event of a failure?
Such failures are not confined to the east coast franchise. Today’s National Audit Office report highlights a litany of errors in the Government’s planning and management of the Thameslink, Southern and Great Northern franchise. Those blunders have caused misery to millions of people, and it is the Government’s disastrous handling of the franchise that led to industrial action on the line.
Some industry commentators have said that the Secretary of State accepted rail franchise bids that were excessive and unrealistic. Can he confirm that winning bids are accepted in the expectation that they will be paid in full? Does he anticipate that the premium payments on the South Western Railway, Greater Anglia, Northern and TransPennine Express franchises will be made in full? Several other franchises look vulnerable in the light of the east coast decision. Passenger growth is slowing across the railway amid weaker consumer confidence, rising fares and changing work patterns. Rail passenger usage has fallen for consecutive reporting periods, and that has included a stark decline in season ticket purchases, which are the core business of rail companies. The fact that passengers are being priced off the railway is threatening the sustainability of the network as a whole.
All the factors I have described undermine the growth forecasts that are so central to the Government’s model and the undeliverable bid assumptions of operators. FirstGroup won the TPE—TransPennine Express—franchise in December 2015 based on revenues increasing by 12% a year. In one of his first acts in office, the Secretary of State awarded the Greater Anglia franchise to the Dutch state-owned rail company Abellio in August 2016. The deal commits the company to paying the Government £3.7 billion to run the line for nine years. That is more than the east coast franchise. Reports suggest that Abellio’s bid was £600 million more than the next bidder. Like the TPE and east coast bids, Abellio’s bid was based on double-digit annual revenue growth. The company’s boss described the £3.7 billion price tag as “scary”. Does the Secretary of State guarantee that the Treasury will receive the full premium payment of £3.7 billion from Abellio Greater Anglia by 2025—yes or no?
If the Government’s rail franchising system cannot deliver competition and payments to the Treasury, what is the point of it? The Secretary of State will no doubt be able to give a clear and straightforward answer to that.
Direct awards and franchise extensions in the rail industry have been overlooked in many of the rail debates. These are contracts that the Government cannot or will not refranchise, and which they are ideologically opposed to running in the public sector. The train companies name their price to the Government for running these hand-to-mouth contracts, which simply keep the trains running in the short term and provide no long-term benefits or investment.
The west coast route has operated on a series of direct awards since 2012, with reports of another extension beyond 2019. Another key inter-city franchise, Great Western, has been operating under a direct award since 2013, when the Government cancelled the franchise competition. Scandalously, Great Western may run as a direct award for 10 years until 2023. The Government cannot refranchise the rail operation because their management of Network Rail has been so poor and the Great Western electrification programme has been such a shambles.
I predict that there will be more direct awards and contract extensions to rail franchises announced by the Government. The east midlands franchise is already on an extension to 2019 and will probably get another one. I also predict that the Secretary of State will need to give Virgin and Stagecoach a direct award on the east coast because he will not be able to deliver on his east coast partnership by 2020. It is simply inconceivable that he will be able to establish a framework, gain regulatory support, put the idea out to tender, receive and evaluate bids, and award the contract within the timeframe he has set out. A direct award to VirginStagecoach on the east coast will allow the companies to continue to profit from the line while they invest even less.
Once again, the Secretary of State needs to be entirely candid with this House: does he, or does he not, anticipate giving Virgin-Stagecoach a direct award to run rail operations on the east coast while he sets out his east coast partnership? Can he confirm whether that will take place? If he does, can he tell the House how much less the value of premium payments to the Treasury would be under this arrangement than under the original franchise?
What is the Secretary of State’s solution to his failing franchising model, as competition dwindles and premiums to the Exchequer reduce? It is quite simple: more taxpayer and fare-payer support for train operating companies. The next franchises to come up are Southeastern and west coast. Under his new revenue support arrangements, taxpayers will top up revenues if growth targets are not met. What is the point of franchising if the operators do not take any risk? In return, the Government will want close financial monitoring of the operators. Do we really want civil servants in Marsham Street poring over train company balance sheets? Is there not enough DFT interference in the railway already?
Rail privatisation’s vested interests have spent more than 20 years trying to get franchising to work. Despite the Government changing and tweaking the system for them time after time, all they have done in return is to reveal ever more and new sorts of failure, while the public continue to suffer substandard services and ever-higher fares. Enough is enough. We need to change the system entirely.
Apart from that, we have just heard about 25 minutes of complete nonsense from the Opposition. I suspect that you would say it would be unparliamentary of me to call them hypocritical, Madam Deputy Speaker, so I will not do so, but I have no doubt that others in the know will be astonished by the gall with which they simply forget their actions in government; with which they pretend that their ideas will not cost a penny—I keep hearing that, but it is absolutely untrue—and with which they make inaccurate claims based on a lack of facts about subjects they appear not to understand.
Let me set out why the Opposition’s ideas do not stack up and why their positions do not add up.
I shall also set out why the Opposition’s policies make no sense for the travelling public and why their pronouncements on the east coast main line are wrong. I shall also explain why it is this Government who have set about the task of modernising and upgrading our railways—the biggest programme of investment since the steam age—after 13 years of a Labour Government who quite simply failed to deliver the infrastructure improvements that this country needed. It has taken Conservatives to begin to change that.
I do not like to see train fares rise. I particularly did not like, as a rail user of some 35 years, to see fares rise by nearly 20% in real terms during Labour’s years in office. I did not like, in those years, to see fares rise in cash terms by an average of 67%, so I am relieved that we have been able to limit the increase in train fares to just 2% in real terms since 2010, even while we invest billions in upgrading the network. That increase is still more than I would wish, but it is much, much less than the increases under Labour and much less—[Interruption.] The hon. Member for Middlesbrough was simply unwilling to answer the question that my hon. Friend the Member for Bexhill and Battle (Huw Merriman) correctly asked. Under Labour, fares rose much faster than they have under this Government.
That does not make it any easier for those who faced increases last week. I had hoped to be able to bring down the rate of increase from the higher retail prices index rate to the lower consumer prices index this year. That remains my goal, but there is a problem. The industry is locked into RPI and has been for years. The biggest barriers to change are the unions whose members’ pay amounts to almost a third of the costs of the industry. Currently their pay rises in line with or above RPI inflation every single year.
“Some of the problems could have been avoided if the DfT had taken more care to consider the passengers in designing the rail franchise.”
Secretary of State, may I ask whether you recognise that statement, and do you apologise to the passengers?
Of course, we want rail staff to be paid fairly, but trade union leaders such as Mick Cash drive up ticket prices for hard-working people. The same unions that want CPI increases on fares want RPI—[Interruption.] The hon. Member for Middlesbrough should listen. The RMT guidance to their negotiators is that
“any attempt by an employer to link a pay award to CPI…must be refused.”
Mick Cash wants bigger rises for his members and lower rises for passengers. Where is the money coming from? It does not add up. Labour’s policies do not add up, and the unions’ policies do not add up.
Of course, you will remember, Madam Deputy Speaker, who pays the Labour party’s bills. Even the shadow Secretary of State has received financial contributions from the RMT. The Opposition are in the pockets of the trade unions, and that is simply not acceptable.
The Secretary of State refers to industrial action. The NAO report is clear that his Department did not check whether GTR had enough drivers and did not have a proper understanding of the condition of the network when it was setting the requirements of the franchise. The report is absolutely clear that the “cumulative effects” of the decisions made by his Department
“have negatively impacted on passengers.”
The Secretary of State can talk about industrial action all he wants, but when is he going to accept responsibility and, as the hon. Member for Eastbourne (Stephen Lloyd) just demanded, apologise to our constituents for the dreadful misery they have been suffering?
This is the key flaw in Labour’s arguments. Actually, if we get rid of the private sector in the rail network, there will not be any new trains, because this is about billions of pounds that is coming from elsewhere. That money comes otherwise from the Treasury—it has to compete with money for schools and hospitals. Through the public-private organisations that work side by side in our railways, we are delivering a huge infrastructure investment programme and, at the same time, a transformation of our rolling stock. That is what is necessary.
The reality is that sometimes the private companies get it wrong. The situation on the east coast franchise is a clear example. Virgin and Stagecoach overbid, and they are paying, and will pay, the price. I repeat—they will pay the price.
I have listened with interest to some of the ill-informed comments about the situation on the east coast line in the past few weeks. I have heard some absurd claims from people who do not understand what they are talking about. So let me explain to the House what the position is. I am not agreeing to early termination of a contract in 2020; no one has asked me to. This railway is paying a huge premium to the taxpayer and continues to do so, but the issue is that this franchise is not delivering the profits the operator expected and is at risk of not making it as far as 2020.
Passenger numbers are rising on this railway; customer satisfaction is up; and the line is generating a healthy and growing operating surplus that is providing a much greater return to the taxpayer than when it was in the public sector. It is also worth saying that it is running more services and employing more staff. The money that the franchise pays to the Government is today 20% higher than it was under public ownership. But Virgin and Stagecoach got their numbers wrong. They have been losing money steadily, and have now lost the best part of £200 million in the past three years. Despite that, I am holding them to their full financial obligations, taking every last penny of the £165 million guarantee that we insisted on when they took on the franchise.
That is a huge sum of money for a British business with a market capitalisation of under £1 billion pounds. It is also one of the biggest bonds of its kind ever provided in the rail industry. But despite Labour’s claims, this is not a bail-out. There is no viable legal mechanism through which I can extract any more money from the company. My Department is preparing contingency plans as we do not believe that the franchise will be financially viable through to 2020. I clearly have a duty to do that for passengers. When we reach a conclusion that works, I will come back to this House and make a statement. However, I do plan to go ahead with the east coast partnership, as I indicated in my statement a month ago. People in this country do not understand the separation of track and train, and as part of our reforms we are bringing the two together, as Sir Roy McNulty recommended in his report. I now give way to the hon. Gentleman.
I will now make further progress. We have heard this afternoon, more explicitly than we have previously heard it, that the Opposition’s policy is to return to the days of British Rail. There is somehow the idea that this will bring nirvana, but it actually only takes a moment’s thought to realise how flawed their thinking is, assuming they have done any the first place.
Our network suffers from three main problems. First, the infrastructure, which is already run in the public sector—Labour Members forget that—is often old and unreliable. About two thirds of the problems on our rail network result from issues with the publicly run infrastructure. This is not about who runs it and who owns it, but about investment in the infrastructure. That is why I am pleased to have just announced a further £20 billion renewal programme for infrastructure—concentrating on replacing older points, signals and the rest, and upgrading systems—so that we have a more reliable railway. That is the first problem, and the first solution.
The second issue is that the system is heavily congested. It would not matter who was running the railway, because routes into places such as London Waterloo or Manchester Piccadilly would still be full. What those stations and routes need is longer trains, and that is why the private sector, supported by the Government, is now investing in longer trains all around the country—in Manchester, all around London, in the west country and in the west midlands. That is the next priority. Probably the biggest renewal of rolling stock in modern times is taking place at the moment, and it is certainly by far the biggest in Europe. That is what is necessary. Someone on an eight-coach train that is full in the morning needs a 10-coach train, and that is what we are delivering. It is also why we are expanding capacity routes such as Thameslink, which will make a huge difference through central London, and why we have opened the Ordsall Chord in Manchester, which will provide linkage across the city and create extra capacity on trans-Pennine routes.
Thirdly, the system is organisationally too fragmented—too many people debating with each other, rather than solving problems for passengers—which is why our strategy is to bring back together the day-to-day operation of the track and the trains. Those are the three challenges facing the network today, and they are why passengers are often frustrated. We are working to address those problems with solutions and investment. That is the right strategy for the rail network, and shifting around the organisation, renationalisation and the rest of it will not solve those problems. Let us concentrate on the things that will make the difference for passengers, not on moving the deckchairs, as Labour Members seem to want to do.
Many Members want to speak, so I shall conclude. Today, I am afraid that we have heard from Labour Members a position based on sand. They want lower fare rises, but will not tell us how those will be paid for because their numbers do not add up. The irony is that in London, where Labour is in power, the fares are going up by more than fares in the rest of the country. By contrast, we are addressing the real problems on the rail network. We are providing the investment that the railways need.
Somebody mentioned disruptions over Christmas. Yes, I know passengers had a disrupted time. The reason for that is that we are spending billions of pounds across the country. At some point, the work has to be done. Those people who walk into London Bridge station in the mornings, as well as those people up in the north-west where improvements are happening and people elsewhere across the country, will now see new facilities—broader facilities, expanded facilities—that will make a real difference to passengers.
We have not done enough for much too long. In the years since privatisation, passenger numbers have grown and grown after the years of decline in the days of British Rail. So the pressures have increased, as have the challenge and the need to invest. That is why we are spending billions of pounds on the infrastructure, building stations such as London Bridge, building routes such as Crossrail and replacing every single train in the north of England. It is why we are acting in a way that, during 13 years in power, the Labour party never did.
Let me be probably the first in the Chamber today to congratulate Virgin on its recent decision to stop selling the Daily Mail on the west coast route. I am sure that many Members will agree when I say that I hope other outlets follow suit. That is probably the last compliment I will pay Virgin, but I want to commend the hard work of its staff. I encounter them fairly regularly on the west coast route and I can certainly testify to their professionalism and hard work.
The motion covers rail franchising in general and the bail-out of Virgin East Coast in particular. It is fair to say that there are opposite views across the Chamber on the merits of privatisation and franchising—we have already seen that in this debate—but one thing I am really confident about is that the Transport Secretary wrongly connects cause and effect when it comes to the privatisation of the railway. It can be argued, and has been, that British Rail was struggling, with poor rolling stock that was outdated, but that is only half the picture. Any under-investment in British Rail and rolling stock was due to Government constraints. Passenger numbers were affected by the recession, in terms of both affordability and commuters having jobs to travel to. Spending power for investment was further hampered by the safety-critical upgrades required following the 1988 Clapham rail crash, and upgrades needed to service the Channel tunnel links—yet another example of investment in the south-east of England to the detriment of the rest of the United Kingdom.
The response of John Major’s Government to the problems in British Rail was to privatise and sell it off, but they did that at such a pace that there was no co-ordinated or strategic approach. History shows that that rushed privatisation gave us Railtrack, which eventually went bust and was replaced by Network Rail. If ever there was a demonstration that infrastructure is best owned and managed by the public sector, to avoid profit being put before safety, that is the prime example. I do not pretend that Network Rail is operating as efficiently as possible, but it certainly does not put profit before safety.
The franchise approach to privatisation gave us a model in which the countries of Great Britain were the only ones to have completely divested themselves of any public stake in passenger rail operations. Given the problems since then, that appears to be another clear example of the UK leading the world, but leading it down completely the wrong path. What rail privatisation gave us was a complex model—stuck doggedly to by the Tories and the Blair and Brown Governments—of charging, interactions, private companies requiring large profits, and ticketing arrangements, and a way for companies and the network owner to play a game of blaming each other for problems.
The problems are aptly summed up in the report on the southern rail franchise just published by the National Audit Office, the main conclusion of which is that it cannot be demonstrated that the franchise has delivered value for money. The operator blames Network Rail and the unions. The Government blame the unions, as we heard again today from the Secretary of State, but completely ignore the part they played. The bottom line is that 60% of cancellations were due to Govia Thameslink and 40% due to Network Rail. It was the UK Government who set up the model that was supposed to align with the complex infrastructure upgrades; it was the UK Government who took the revenue risks, which means that strikes cost the taxpayer money; and it was the UK Government who awarded the franchise based on even further roll-out of driver-only operation; so the initial unwillingness on the part of the UK Government and Transport Secretaries to get involved is shameful.
The NAO also makes it quite clear that the Department for Transport had a large responsibility, especially in relation to access to the network and timetabling pressures. I am concerned that the DFT’s lack of understanding of pressures arising from upgrades and timetabling will have an impact on the west coast franchise and HS2 awards. Is that the reason why the invitation to tender for the west coast franchise, which was due in November 2017, still has not been issued and we do not know when it will happen?
Other franchise issues include the failed award of the west coast franchise in 2012. I am sure that, had Virgin Trains won that franchise in 2012, it would happily have taken it rather than threaten court action. As we have already heard, the case led to direct awards. According to a Library briefing, 12 of 16 franchises have now been subject to direct award. Further failures by the Department for Transport give us the worst of both worlds—there is no competition, and short-term awards provide no incentive for long-term investment, yet the companies are still guaranteed a profit. That is a poor set-up.
We then have the Virgin Trains East Coast shambles on the east coast line. The Transport Secretary stood at the Dispatch Box again to say that there was no bail- out. When he responded to me during proceedings on the statement, he claimed that the parent company guarantees would protect the taxpayer, but we now have confirmation that franchise fees were backloaded, meaning that Virgin was able to walk away without paying the £2 billion premium track fees it was supposed to pay. That was confirmed at the Dispatch Box. He said, “It’s okay, we’re going to get the £165 million parent company guarantee,” but that is considerably less than the £2 billion premium fees the taxpayer would otherwise have received, so the argument is nonsense. To say that the franchise might have failed is no excuse. It is testament, again, to the failed model currently being operated by this UK Government. The very fact that Stagecoach’s shares went up after we heard news of the new model proposed by the Transport Secretary tells us who is walking away with the best deal from the new arrangements.
The east coast main line gives us proof that public ownership can work. When the previous franchise failed, it was successfully run as a public operation that paid over £1 billion in track rental fees to the taxpayer and returned a nominal profit of £42 million from the overall operation. The large private companies would not suffer a £42 million profit, because they would think it too little, but it would be welcome for the public sector and could drive further investment. Another failing of the franchise model is that it only allows big companies to operate, and they chase massive profits, at the behest of their shareholders.
The public-private alliance model proposed by the Transport Secretary might in theory be an improvement but, again, it is bonkers not to revert to the working model under the public franchise. The new model will still contain risk in terms of multi-layer operations and interactions, and even the timetabling to get it in place, as was outlined by the hon. Member for Middlesbrough.
I have touched on some of the causes of the demise of British Rail. Since privatisation, passenger numbers and investment have increased, but again we need to go back to cause and effect, because that was not a direct consequence of privatisation. It has been possible to lever in private investment, but that is recouped through passenger fares and public subsidy—that is the bottom line. When the Government allowed private investment to come in, they decided to be a bit bolder in specifying increased services, new rolling stock and other improvements for the franchises. However, that same ambition could be replicated either under nationalisation or by allowing public sector investment, rather than everything being levered in through private investment. Following privatisation, there was also an upturn in the economy, so a range of factors actually contributed to better passenger experience and increased numbers. The Transport Secretary really needs to move away from his “private equals good; public equals bad and inefficient” mentality, but I fear that today there are no signs of that changing.
In its 1997 manifesto, Labour reneged on its commitment to renationalising the rail system, but it at least commissioned the McNulty review in 2009 to identify better value for money in the railway franchise system. Incredibly, the Tory Government sat on that report for six years before coming up with modest proposals to vertically align the infrastructure and passenger operations in an alliance model.
Alliances can be made to work, or at least to work better than they do under the current franchise system. The ScotRail-Abellio alliance is the only franchise that stipulates that all staff must be paid the real living wage. It also guarantees trade union representation at every franchise board meeting, no compulsory redundancies and 100 new apprentices. Rather than making staff’s terms and conditions a mechanism for greater profit, the Scottish Government have incorporated protecting them into the contract. On passenger experience, there will be new rolling stock, 23% more carriages, a new approach to cycling interaction, and a drive to expand tourism. Those aims, ambitions and protections contrast directly with the attitude of the Secretary of State and the Tory’s southern rail franchise.
That is not to say that there were not teething problems with the new Abellio alliance, but it is now the best performing large franchise in the UK. Even so, the Scottish Government are putting in place measures to allow a public sector procurement bid to be submitted either at the end of the franchise or at the mid-point, where there is a possible break. The success of CalMac ferries in competing in the private sector shows how this can be achieved.
As we heard in the intervention made by my hon. Friend the Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry), if responsibility for Network Rail was devolved to Scotland, with the body under the control of the Scottish Government, the operation of rail services in Scotland would be much more efficient, and there would be much more accountability. That would give us a better way to move forward.
The Labour party is calling for full-scale renationalisation. I am certainly not against that—there is clear merit to keeping all moneys within the public purse—but I have concerns about the model proposed in its manifesto, in that the result might be something that is too large to be fully accountable, which touches on my hon. Friend’s intervention. Labour’s proposed model shows that it believes that the railway can be nationalised within the EU single market, given the EU firewall proposed between rail access and the network/operations side of the business, so the argument that we cannot be in the single market and have national railways clearly falls, as the Labour party itself recognises. We do know that nationalisation works, given how many state-owned railway companies current operate in the UK, and of course they are doing so under EU rules. The Tory anti-nationalisation attitude is therefore clearly utter nonsense.
The Library briefing on rail structures suggests there is no agreed best model operating in the world, but it does give some excellent examples of variations in models. What is clear is that public sector involvement or state-owned franchise companies can work. The UK has a franchise model that has not worked effectively, and a change of thinking is undoubtedly required.
Regrettably, I am old enough to remember the days of British Rail, a failed nationalised monolith and a watchword for failure. Until 1992 there were direct train services to my constituency, but British Rail cut them, and the new Minister, whom I welcome to his place, will be hearing a lot from me about the need for through services to Grimsby and Cleethorpes.
The Government support the rail network to an enormous extent. Many of the figures cited in an article in the 13 October edition of Rail magazine were repeated in The Times last week, including that £925 million was invested by the private sector in the rail network in 2016-17. The shadow Secretary of State failed to identify how any Labour proposal would bring forth that money. The reality is that cuts are made under all Governments and usually the first thing that goes is capital infrastructure expenditure. There is no way that a renationalised network under a Labour Government would be able to raise the approaching £1 billion that the private sector is currently investing.
At present, competition is for the franchise; what we want is more competition in the running of services, and one way we can achieve that is through open access operators. Hull Trains and Grand Central both run on the east coast main line and provide services to areas that in the main do not get a service from the main franchise holder. Indeed, I understand that Grand Central will shortly put forward a proposal for direct trains from King’s Cross through to Scunthorpe, Grimsby and Cleethorpes. I hope that the Minister will be supportive of that, because it would be a great boost to the local economy.
The House should take note of last year’s Transport Committee report on rail franchising. It states:
“Open access has been a success, albeit on a limited scale to date. The balance of evidence points to potential benefits in open access having an expanded role on long distance routes.”
It goes on to state:
“Reforms are needed if open access is to be expanded on the network. We recommend that the Department and the ORR work together, as they develop the financial framework for the railways over Control Period 6”.
I hope that the new Minister will make it one of his priorities to look more closely into introducing open access operations on to the railway, in order to provide genuine competition and to improve services, particularly on those routes that are struggling at the moment.
Reference has been made to fare increases. It is a fair point that there has to be a balance involving what the taxpayer is prepared to put into the network. I gather that the net contribution from the taxpayer for the last financial year was £4.2 billion. That is not an insignificant amount. While mentioning fares, may I be critical of the rail operators? Tickets are often not checked, and barriers at stations often do not operate. That is something that urgently needs to be looked at.
This latest and grossest private franchising failure is a capitulation by the Transport Secretary to Virgin Trains’ demand to be let off the consequences of its overbidding to get the contract. The Transport Secretary has done this in an effort to prevent the embarrassing spectacle of another very public failure in the private operation of InterCity East Coast. This follows his predecessor’s ideologically motivated decision to strip Directly Operated Railways of the operation of the east coast main line mere weeks ahead of the 2015 general election. In doing this, the Transport Secretary has simply given in to the self-interested and costly demands of the train operating company.
The only east coast operator that has not gone bust, defaulted or received a bail-out from the taxpayer was East Coast Main Line, a wholly-owned subsidiary of Directly Operated Railways—itself a company wholly owned by the Government—which was established by Lord Adonis when he was Transport Secretary in 2009. In other words, it was a publicly owned company. It took over when National Express defaulted, and it ran the line very successfully. Its record is clear and stands in stark contrast to what has happened before and since. It made all its required service payments, returning more than £1 billion to the Treasury. It invested all its profits straight back into services, paying out zero dividends to greedy private owners—because it did not have any—and it achieved some of the best results on the east coast of any operator since records began.
Our policy at that time was clear. We wanted to keep East Coast in public hands to act as a public sector comparator to the private franchises. We wanted to keep the operational expertise in Directly Operated Railways to enable us gradually to take the operation of the railways back into public ownership as franchises ended without having to pay enormous amounts to buy out contracts. Just changing the order of franchise competitions to enable that re-privatisation cost the public purse hundreds of millions of pounds. Indeed, the consequences of that lamentable decision are being seen today in the ongoing chaos and waste of money that the franchising system is inflicting on our railways—now spectacularly reinforced by the Transport Secretary’s capitulation to the financial interests of the private train operating companies on the east coast main line.
The Transport Secretary is effectively institutionalising massive taxpayer bail-outs, which he has renamed “partnerships”, and I predict that this will not be the last such bail-out. He is effectively institutionalising giving in to the tendency that the private companies have shown over the years of gaming the franchising system to keep taxpayer subsidies while avoiding making the payments that they are contracted to make. Virgin-Stagecoach is not the first train operating company to do that and it will not be the last. The system delivers lucrative near-monopoly rail contracts on the basis of post-dated payment promises by private companies that can simply be abandoned when they become due, with no penalty attached for behaving badly.
The Government are now institutionalising the reality that the private companies take the profits but the taxpayer provides almost all the investment in trains, track and infrastructure and covers any losses. That is the very definition of a licence to print money. Private train bosses are simply laughing all the way to the bank, and this Secretary of State, for ideological reasons, is allowing them to do so. We cannot go on like this. It is time that this costly and failing system was ended. It has not worked, and it will not work in the future. We need to ensure that we do things better.
To be fair, passengers on Abellio, which runs the service to Colchester, will see real benefits from the new franchise. Over 1,000 brand-new carriages are coming into service from next year, at a cost of over £1 billion—I assume that that is another £1 billion that Labour would borrow. There will be free wi-fi for all passengers at stations and on trains. Season ticket holders and those who buy their tickets in advance will benefit from automatic Delay Repay. All those things will make a massive difference, and I have only one ask for the Department. The new 15-minute threshold for Delay Repay was announced after Abellio was awarded the franchise, so as things stand it is likely that it will not be introduced until a new franchise is awarded in 2025. My constituents, Abellio and I would like to see that implemented earlier, so I ask the Department and the new Minister, my hon. Friend the Member for Orpington (Joseph Johnson), whom I welcome to his place, to see whether they can make it happen as soon as possible.
However, I will not stand here and pretend that the current franchising system is perfect. We still have issues with competition and with the number of companies coming forward.
Large franchises mean that multimillion-pound bonds are put up by companies that are looking to run the services, and there is a lot of risk even for large companies. We should consider creating smaller franchises that carry less risk, thereby attracting more interest and more bids, delivering more competition and, ultimately, better value for taxpayers’ money.
My hon. Friend the Member for Bexhill and Battle is right that we need to consider more open access in which two or more companies operate on the same franchise, where the line can support it. I appreciate that many lines cannot support such open access, and the Great Eastern main line is a prime example of where it would be very difficult. Where we do have open access, operators tend to have higher satisfaction ratings, which proves that competition can offer benefits for passengers.
Ticketing is another thing that could be improved. I would like season tickets to take inspiration from the fare capping on the London underground. Buying an annual ticket, as opposed to a monthly ticket, offers a substantial discount. If a person’s employer does not offer a season ticket loan, it can be difficult for them to afford a one-off payment of often thousands of pounds—in the case of Colchester to London, about £5,000. Passengers should not pay less just because they can afford such a large amount in one go, so I urge the Government to look into capping season ticket travel on new franchises so that passengers will never pay more than the cost of an annual ticket in a single year. That would instantly save commuters hundreds of pounds, and it would be made easier by the implementation of smart ticketing, which we are seeing rolled out across franchises.
Our rail network has undergone an extraordinary transformation since privatisation. Passenger journeys, down a third between 1960 and 1995, have doubled. We have one of the safest railway networks in Europe. The focus must now be on doubling down on competition and value for money as part of the franchising process, and not on taking away all competition and returning to the days of British Rail. I encourage the Government to set a 40-year vision to transform our railway, rather than listening to the Opposition’s plans for returning our railway to the state last seen 40 years ago.
The human cost is enormous. I am contacted every week by constituents who are tired, stressed, anxious about money or seriously considering giving up their job because they do not know how many more bedtimes, bath times or story times with their kids they can miss. We are failing in one of the basic functions of the state, which is to provide a decent public transport service. There is a much wider cost in towns like mine.
I will give the Minister one example of why these decisions, which are being made hundreds of miles away from the people who are affected, are broken. In 2015, the Department for Transport awarded the northern rail franchise to Arriva and, as part of that deal, which we were told would give us a better service, the decision was taken to axe the direct service from Southport through Wigan and into Manchester Piccadilly. Two thirds of people who commute from Wigan to Manchester commute to the south side of the city, but they were breezily told by their Government that instead they could commute into the north side of the city and arrive at work mid-morning. If they had been consulted at all, they would have told the Secretary of State why that was a problem. It has taken five MPs from three political parties two years of hard work to try to persuade the Government to sort this out, and we still have not managed to resolve it. No wonder four and a half times more people commute by train in London as a proportion of the population than in my region of the north-west. Decisions are made hundreds of miles away from the people who are affected, with no understanding and no thought given to the reality of their daily lives. I say to the Minister, who is not paying attention at the moment, that he will soon have to pay attention because the level of anger that this is creating across the country is immense.
The data analyst Tom Forth pointed out recently that for a scheme to be funded in Leeds, it needs to provide twice the return on investment of a scheme in London. How can that be sustainable? I just say this to the Minister: if we had been given the power to make these decisions for ourselves, we would have made very different decisions in recent years. We would have prioritised local services and connecting up our great regional cities before we started investing in High Speed 2. We would never have got into a situation where we were faced with losing the guard on the train. I will tell him what that will do: it will make our railways no-go areas for many people, including women late at night, people with disabilities and older people, who make up the bulk of my constituents.
We would talk far more about buses. In my constituency, it is now often cheaper for a family to get a taxi than a bus—how is that sustainable? The Secretary of State was very fond a few years ago of the phrase “take back control”. If he means anything at all by his word, he will give us back control, because we could hardly do worse than this Government.
This morning, on my daily commute to this place—I am one of the few people who are fortunate enough to be able to commute here from East Sussex—I walked through London Bridge station, which has caused me and many of my constituents enormous difficulties because it has been rebuilt and its tracks reconstructed. It now looks absolutely fantastic and is a shining example of the £40 billion investment that the Government have put into the railways and the difference that that has made.
I wish to talk up our railways and their success. Let us remember that since 1997, under the current Administration and the previous Labour Administration, the number of passengers on our railways has doubled. The rail system now largely pays for itself; it does not need the £2 billion a year taxpayer subsidy that British Rail took to not run things properly. When we compare our rail system to those in Europe, we see that we have the second safest railway after Ireland; that we have the second best-performing railway in terms of passenger feedback, second only to Finland; that we use our rail system over 60% more than the European average; and that we have put more investment into our railways than any other EU country. We should talk up the rail system’s success, because not only is there all that, but it employs 250,000 people, releases about £11 billion of costs that would otherwise go on congestion charging, reduces carbon dioxide emissions by 8.4 million tonnes, and adds £10 billion to our gross value added. So we should all talk about the success of our rail story.
Of course, though, there are challenges. We have certainly seen challenges with the Southern network. We have really suffered with strikes and a poorly performing operator, and that has been laid bare today. Nevertheless, we should not forget that the unionisation of the rail network has caused enormous problems. It should be well remembered that the same train drivers who have now pledged to drive the trains that they said were not safe have taken a 28.5% pay rise. That is a much greater pay rise than the passengers who are paying for their rail tickets each year got. All Members need to recognise that costs such as that result in our passengers paying more and more.
Let us give something back to the passengers. At the moment, Network Rail has to compensate rail operators for any delays it causes. Only a third of the passengers who experience those same delays claim their compensation, so train operators are keeping the money. I want the train operators to be required to bank that money.
It is all well and good to talk about the public good, and I recognise a lot of Network Rail’s good work, but it has also been responsible for a large proportion of the delays for which the train operators have taken the flack. It is time to do more than just stick with what we have; we should make all the track the responsibility of the train operators. We should also question whether some stations should be transferred out of Network Rail’s control.
I want to make two points. The first is that, since the botched privatisation of the 1990s—it was a privatisation too far—we have lost the important transport integration that we once had in this country. I was born and raised, and still live, in the port and railway town of Holyhead. The ferries used to be full of people coming across to our country and going to continental Europe. They would get a train, bus or another means of transport. That has now been broken by the franchise agreement. Each mode of transport now operates in a silo, and we need to get that integration back.
I believe in the private sector, the public sector and, indeed, the not-for-profit sector having a stake in British industry and in our British transport system. I wish to make the case to the Minister, whom I welcome to his place, for the not-for-profit sector. In Wales, our water is run by the not-for-profit sector, which meets all the criteria of the European Union and provides an excellent service. It invests its profits back into the company, and customers get a better service from it than they do from many of the private, ideologically run ones in England. There is therefore a model that works, and it is the not-for-profit one. The sector values its customers and its workforce, it makes money and it reinvests its profits.
During the passage of the Wales Act 2017, which was before Parliament in 2016, I and other Members asked for the Railways Act 1993 to be changed so that Wales could have a not-for-profit company for its franchise. That would have worked, but the Government resisted it. I say to the Minister that at this late hour, he should look again at the 1993 Act and allow Wales to run its affairs in a way that is good for customers, good for its communities and good for growth across the country. If the Government are serious about spreading wealth, they need to improve their rail systems and fix the broken franchise system.
Over the past couple of hours, I have been interested to hear the arguments being made. I must say that I do not agree that the answer to this clarion call to fix our transport network is to bring back British Rail. It is easy to look back at the past through rose-tinted spectacles. It is like those who say that they love the idea of steam trains running up and down the main lines. Yes, it is beautiful to see the Torbay Express go through, but as a practical modern transport system we have clearly moved on.
As has been touched on, the one thing that some people miss, if they think the public sector is the instant solution, is that Network Rail is in the public sector. Having sat on the Public Accounts Committee at a time when the handling of the Great Western modernisation programme was under scrutiny, I can safely say that that was nothing near a success—in fact, it was almost a textbook example of how not to manage a project. What people are interested in is the services that they get. Personally, as an MP, my priority is: what do my customers get; what do my residents get; and what services are there? It is not necessarily whether the system is publicly or privately run.
Looking at the future franchises, I am conscious that a consultation is under way about whether the Great Western franchise should be split—I can see the hon. Member for Plymouth, Sutton and Devonport (Luke Pollard) in his place—and whether our section should split away from the section that serves south Wales. When that was first proposed, I made the point that actually, the current franchise is similar to the old Great Western Railway company area—with some exceptions on the edges. Perhaps that raises some questions about franchises. Yes, it is good to have smaller franchises, as that makes services more local, but by the same token there also has to be a sustainable franchise to maintain the services of a large railway and the main rolling stock.
More locally, there are some key projects that I hope any franchise will look at taking forward. It has to start with £600,000 to fund the study of the main line through Devon. Those who know the network will know that there is only one railway line west of Exeter St Davids, which makes it particularly vulnerable at Dawlish, so we need to consider a long-term solution. Not only major schemes but schemes to improve the line and to cut journey times would be of benefit both to my constituents and to those further west. Any franchise could also look at cross-country lines, but it must be clear that it must maintain some of the direct routes from key areas for the Bay, such as from Manchester and the southern midlands directly into Paignton and Torquay. I was pleased that some of the changes were blocked by a previous rail Minister, and I hope that that will continue to be the case.
For me, the debate must ultimately be about the outcome for passengers. It is great to sit here and talk about whether the rail service should be public or private, but, actually, ownership is not the key; it is what it delivers that makes the difference to people living in our constituencies.
British passengers pay the highest fares in Europe to travel on sometimes packed services while rail companies are laughing all the way to the bank. Since 2010, fares have risen three times faster than wages, and the 3.6% increase last week was the steepest hike in five years. Conservative Ministers said that higher fares would fund improved services, yet long-promised investment, including rail electrification, has been scrapped.
I want to focus on the current dispute at Merseyrail, where 207 guards may be scrapped. I have had an Adjournment debate on this topic, and I will not repeat all the answers I was given in the short time available today. Against the backdrop of police cuts and rising crime, the role of the guard in Merseyside is more important than ever. The Merseyside travelling public have supported the retention of guards throughout the dispute, amidst grave concerns about passenger safety. Is it fair that Merseyside passengers should pay fares that Merseyrail’s owner, Abellio, uses to pay for Dutch public railways, but do not enjoy the same safety standards as passengers on Dutch railways?
The franchising system fails to allow for good industrial relations. Train operating companies have little interest beyond the term of their franchise agreements, effectively buying a licence to print money. Changes to staffing are strategic decisions that should be considered many years in advance with the agreement of staff and their trade unions, but that is never the case. The antagonistic strategy adopted by the Government has had an adverse impact on passengers. It is high time that we had a Labour Government willing to bring our railways back into democratic public ownership. The Merseyrail dispute is not going to disappear. Reluctantly or not, the Government and regional and local politicians will have to engage further if we are to get our railways moving again in 2018. I say to Merseyrail’s owners, Abellio and Serco, that they should not do deals on Merseyside that they think they can hide in their corporate offices.
I am a new Member in the House, and regrettably I come to these debates and I hear the same stale and artificial arguments by Opposition Members. That has happened again today: we immediately reach a position where private is bad and public is good. That argument is totally stale and artificial, as the hon. Member for Liverpool, Walton (Dan Carden) has just demonstrated for the past three minutes or so.
The hon. Member for Huddersfield (Mr Sheerman), who is no longer in the Chamber, said that the discussion had become entirely partisan very early on. I think that the partisanship of the discussion was demonstrated when the motion was tabled, critiquing franchising in both concept and totality. That is the ultimate problem, because the Labour party seeks to take some examples, which I acknowledge and accept are not good, from around the country, and extrapolate from them to say that there is a systemic problem forever with rail, which means that it needs to be changed.
The evidence from the system is that more people are travelling than ever before. We have 60 years of post-war history on the rail network. For 40 of those years the network was in public ownership and for 20 it was in private sector ownership. Much of those 40 years was uneconomic—the railways lost an incredible amount of money and the number of passengers who travelled on them reduced by a third.
In the past 20 years, 13 of which Opposition Members stood up to defend and were under a Labour Government, there has been an increase in the number of passengers using the railway, more trains than ever and greater customer satisfaction about many parts of the line.
I want to make two points in the time I have left. Given that today is an Opposition day, I looked at an Opposition day debate in 1994, in which the former right hon. Member for Holborn and St Pancras, who was shadow Secretary of State for Transport, spoke. He said that privatisation would not get the necessary investment, secure the safety of the railway network or upgrade the lines. In the past 20 years, that has been shown to be wrong.
The franchise that serves my constituency, East Midlands Trains, is an example of one that works well. It is not perfect by any means, but in the past few years, it has worked well. Transport Focus says that it is performing well, especially on punctuality and reliability. In surveys, customer satisfaction is nearly 90%.
If we consider the Midland Mainline franchise in 1996, a couple of years after franchising occurred, there were 14 trains a day between London and Sheffield and the average journey time was two hours and 26 minutes, with the fastest journeys taking two hours and 10 minutes. We now have more than double the number of trains on the midland main line between London and Sheffield and the average time is quicker than the fastest time was 20 years ago.
I do not want to claim that everything is perfect. Many things could be better about the midland main line and East Midlands Trains, but what I have heard today from the Opposition is, as the Secretary of State said, complete nonsense. We should recognise that much progress has been made in the past 20 years. There is much to do, but I will not sit here and listen to the sort of nonsense that has been expressed.
Key rail routes run through my constituency. Many people commute to Cardiff or Bristol and beyond. There has been remarkable passenger growth at stations such as Severn Tunnel Junction, where usage has risen by 297% in the last 20 years. Transport links to Bristol, one of the fastest growing economies outside London, are crucial for access to employment. The Government acknowledged that in the industrial strategy, which talked about better links between Wales and England.
However, the services to Bristol and beyond have for some years been plagued by reliability problems and chronic overcrowding. Commuters are completely frustrated. The Severn Tunnel Action Group, a fantastic local rail group, along with Magor Action Group on Rail, forensically survey commuters. They showed that, on half the commuting days at the end of last year, there was standing room only for those getting on at Severn Tunnel Junction, and on many days, only three carriages were available, not five. They also catalogued the delays and cancellations. Commuters, whose fares have gone up by 33% since 2010, feed back the daily occurrences of overcrowding: people being left on the platform, people fainting on the train and people being asked to stand in the toilets so that more people can get on.
At the same time, the Government announced last year that they would extend the Great Western franchise to March 2020 and maybe longer. Yes, we are getting electrification, but what was in the announcement that gave anyone faith that things would get better? As my hon. Friend the Member for Bridgend (Mrs Moon) said, Great Western got the extension without any conditions. The Government are rewarding the company without any notion of things getting better for my constituents. Where the Government have had an opportunity to help, they have not.
There is currently a process for the Wales and borders franchise, which is devolved. But the Government said to the Welsh Government in the agency document last year that
“for the purposes of this franchise competition, no cross-border paths to Bristol may be proposed.”
This is a missed opportunity, when the Welsh Government are planning bold infrastructure projects such as the South Wales metro, which will improve connectivity. The UK Government’s approach could not be in starker contrast to the Welsh Labour Government’s.
A constituent who complained about services to Bristol was told recently by Great Western, “That’s just how it is nowadays.” No, it should not be. The privatised rail system is not delivering, services are getting worse and fares are going up. We need the Government and rail companies to address these problems now and to take rail back into public ownership when the rail franchises expire.
We have heard a lot about the implications of the potential loss of £2 billion in premium payments following the premature ending of the east coast franchise. We have not yet heard what will happen to the promises made by Mr Branson and Mr Souter for improvements in the later years of those franchises. Are we still going to see—from Bradford, Middlesbrough and Lincoln—the two-hourly trains that were promised under those franchises? Are we going to see the direct train from Sunderland and the continuing increase in the number of trains from London King’s Cross?
There is now uncertainty over not just this franchise, but the trans-Pennine franchise in the north of England. There is lots of speculation that the operator will try to renegotiate because it promised £300 million to the Government for a service that was previously subsidised. Is it going to continue to do that? Following the remarks of my hon. Friend the Member for Garston and Halewood (Maria Eagle), I think that the idea of a public sector comparator is, quite frankly, common sense. Why cannot there be a public sector comparator? I think that there was a golden age—under a Conservative Government, mostly—between 2009 and 2015 on the east coast, when the dominant provider was a public service provider.
In reaction to some comments from the hon. Member for Cleethorpes (Martin Vickers), I do believe in open access at the margin. Open access only provides about 1% of services. I do not see why that could not continue under a system where the major franchises were in the public sector. No dominant provider—in the public or private sector—is likely to look at the needs of small towns such as Selby, which is served by Hull Trains, Eaglescliffe and Hartlepool. Morpeth is soon to be served by an open access operator. I hope that we would not neglect that under a Labour Government.
Northern Rail is owned by the German state, and I call on the Government to start talks. We can get a solution to the strikes that are affecting my constituents for three days this week. There is a simple solution in Scotland: the driver opens the door, and the guard closes the door and maintains safety. A solution can be reached, and the Government have a responsibility to try to reach it.
My final point is that we are still reasonably close to the Christmas season, which has just passed. I urge Ministers next year to fulfil the promises they made while in opposition on Boxing day trains. Fifty-eight hours is too long to close down the network. In opposition, the Conservatives said that they would do something. Trans-Pennine has made proposals that it will run trains to Manchester airport on Boxing day 2018; Northern Rail would provide 60 services. Ministers need to act.
When I talk to people in the industry, they tell me about the small army of people who spend their time not helping passengers or improving the railways, but arguing over who is responsible for paying when things go wrong. Of course, there are so many opportunities to game the system. There are so many ways in which operators can make their trains just not quite late enough to incur any penalties.
I made a bit of a social gaffe at a dinner recently. I was sitting next to someone from a train operating company and asked the rather unfortunate question. “What exactly is the point in train operating companies?” I wondered, like most people would, “You don’t own any trains; you don’t own any tracks, so what do you do?” They said, “Ah—we sell tickets and we innovate.” That explained it—“Kind of like ticket touts, then?” I suspect I am not going to be invited back for a follow-up. That is the problem with many of these people. It is a very complicated system.
My hon. Friends have already raised some of the issues on two of the routes that serve my city of Cambridge. I am grateful for the piece in The Sunday Times that was mentioned, where we learned a bit more about the East Anglia franchise—its £3.7 billion price tag. The managing director was right to describe it as “scary”. That was negotiated in and around the time of the referendum in 2016, and, amazingly, renegotiated very hurriedly in the days afterwards—completely out of public sight, as usual, and all shrouded in commercial confidentiality. Within six months, the company had sold a 40% stake of itself to a Japanese company. Does any of this matter? I think it does. These are our public services being bought and sold, speculated on and turned into financial instruments, when what we actually need is an environmentally sustainable, cost-effective, reliable, sensible transport system that people in my constituency can afford.
With regard to the other route, I am afraid that a National Audit Office report revealed, as has been eloquently explained by some of my hon. Friends, the appalling levels of service that constituents of mine are suffering. Many of them are paying almost £5,000 a year for a season ticket—a huge amount for the many young people in my constituency to have to bear.
In conclusion, I say to the train operating companies: take a look at the station clock. Tick TOC, your time is up—just like mine.
This is not the only way that this Government are failing to deliver on transport policy, as the north of England has had a raw deal from central Government with regard to transport spending. Planned central Government spending per head of population on transport infrastructure for the next four years is £726 for Yorkshire and the Humber, versus £1,083 for London and the south-east. Meanwhile, money is frittered away on filling the pockets of private companies—money that would be better spent modernising the ageing infrastructure that is holding back places like my home city of Bradford. What is more, my constituents also have the pain of the 3.4% increase in fares this year, with average fares rising more than three times faster than wages—a slap in the face, and in the pocket, on top of years of insult from unfair underinvestment.
These figures are not acceptable, and have far-reaching consequences for the economy of the north of England and for the prosperity of my constituents. It is Whitehall’s failure to recognise that point that so enrages me. The north gets trees planted along the M62 while London gets Crossrail—hardly fair. An independent study of the north’s untapped potential set out how new investment, including High Speed 3, could unlock up to £97 billion and create 850,000 new jobs by 2050, with a stop in Bradford bringing in an annual boost of £53 million to the local economy and at least £1.3 billion for the whole region. The party of government made a manifesto promise about electrification of the trans-Pennine rail route ahead of the 2015 general election, but we are still waiting.
A radical rethink is needed from this Government to end the failed franchise model, to bring our railways back into public ownership and to invest properly in transport in the north of England. We in Bradford will not be fooled, satisfied or fobbed off with crumbs from the table.
“it is not clear whether the Department considered the…effects of its approach on passenger services.”
There have been warm words, but no action.
The National Audit Office report is damning. It reveals that the Thameslink Southern and Great Northern franchise has failed to deliver value for money. Over the past three years, Croydon commuters have suffered the worst service performance on the national rail network. There have been more than double the number of delays and cancellations than the national average, and the service has the lowest satisfaction rate for any rail operator, yet fares have risen twice as fast as salaries.
In the time available, I want to point out two particular scandals to which my constituents have been subjected by the Department for Transport and Govia Thameslink Railway. The first is the design of the franchise and the vicious circle of low investment and declining performance that it threatens. Govia Thameslink’s management contract hands a guaranteed £1 billion per year to the operator, while the taxpayer shoulders the risk of ticket sale revenues. We were promised a £3.5 billion profit from this huge franchise, but instead the loss to the public purse was over £90 million last year. The hon. Member for North East Derbyshire (Lee Rowley)—he insulted us all, and then left—claimed that we do not understand economics, but there is no economic sense in that model.
The abysmal performance suffered by commuters in Croydon and the inflation-busting rises meant that passenger numbers dropped last year for the first time since the franchise was created. Passengers now pick up 70% of the rail network’s costs, meaning that if passengers continue to turn away from these shoddy, overpriced services, less money will be available to invest in desperately needed upgrades. That will lead to the cycle of lower investment and higher prices that we are already seeing.
Network Rail needs £1 billion to make Govia’s network fit for purpose. We must alter the track and sort out the Windmill Bridge junction in Croydon to stop the service from collapsing in the future. The Government claim—the Secretary of State pointed to this—that the £300 million put in place last year will go towards improving the network, but will the Minister confirm how much of that taxpayers’ money will actually go back to the coffers of Govia Thameslink in the form of fines for infrastructure failures?
My second point—I will make it briefly—is that while the Government have been shown what works, they refuse to act. The TfL-controlled London Overground has been turned from one of the country’s worst rail services into one of its best. What is more, the independent Gibb report, commissioned by the Secretary of State himself, recommended that Southern services, including some from Croydon, should be transferred to TfL as soon as possible. We need action, not just warm words.
Our rail network is currently unreliable. The trains are sometimes old and dirty, and the staff, who work hard, are demoralised. There is often a single coach from Newark to Lincoln, and it is usually absolutely packed, with no space for pushchairs, wheelchairs or cycles. It is an expensive way of travelling, and it does not persuade people who have a choice to do so to abandon their car, thereby making an environmentally sustainable travelling policy even harder to achieve.
As a result of the recent fiasco with the east coast main line, I, as an MP, as well as local businesses and Visit Lincoln, are worried that the six extra direct services we have been promised by Virgin Trains in 2019 may not happen in the end. Lincoln needs those services. My constituents need reliable, affordable trains, businesses need to attract customers and our tourist offer needs to keep on attracting visitors.
Lincoln has just got a brand new transport hub, of which we are very proud. It is my hope that Lincoln and the rest of this country will very soon get a Labour Government who will bring our railways back into public ownership so that we have the rail system we need and the kind of Government that this country deserves.
I welcome the Minister to his post, however, because I know that in the coming months he and I will speak an awful lot about trains, especially those around Dawlish. The priority for the Great Western franchise is investment, upgrades, resilience and faster journeys, not more fragmentation. The superb Peninsula Rail Task Force report—I encourage him to take it to bed to read if he has not yet done so—recommends investment in tracks, signalling, trains and timetabling from Penzance through Plymouth to Paddington. The full upgrade programme would cost £9 billion. Labour and the shadow Secretary of State, my hon. Friend the Member for Middlesbrough (Andy McDonald), have committed £2.5 billion from our infrastructure fund to upgrade the track, yet Ministers have not made any such investment or matched our pledge. It seems to voters in the far south-west that only Labour will invest in a long-term strategy for our railways.
I also recommend that the Minister reads the “Speed to the West” report, which follows the PRTF family of reports. It recommends cutting journey times between the far south-west and London from 3 hours 30 minutes from Plymouth to 2 hours 15 minutes. The first intervention on that, which would cost £600,000 and was mentioned by the hon. Member for Torbay (Kevin Foster), was, sadly, not funded by the Government before the deadline ran out at Christmas.
There is a last chance for the Minister to say that his Department will fund that £600,000. London receives billions of pounds for rail upgrades, but the far south-west was asking for just £600,000 and was ignored. Will he look at that again?
While there is cross-party support for rail investment in the far south-west, there is a sense in the west country that we are ignored by Ministers and this Government. The new trains that First has ordered for our route will come online this year. I welcome that investment, but I would be grateful if the Minister, in his new role, gave us the news that we want and the funding that we need for the train line in the far south-west.
No wonder so many of my constituents expressed disbelief at the Secretary of State again looking to tear up the contract and at the current franchisees—Stagecoach and Virgin, which are known to be struggling to make their anticipated profit—being allowed to walk away from their commitment to make payments worth more than £2 billion under the current contract. It is therefore hardly surprising that folk in the north-east are enthusiastic about Labour’s commitment to take back rail franchises as they expire. Rail franchising has proved ineffective and costly, encouraging bidders to submit over-optimistic and unrealistic bids. It is about time we looked at bringing rail back into public ownership so that we get the best possible value and the best possible service for passengers from their rail services.
I want to refer to the National Audit Office report that was published this morning and the Secretary of State’s response to it—blaming the trade unions. The Government set the contract terms and specifications for franchises. The Government say, “You don’t need a second guard on trains.” They bear responsibility for the problems in the rail industry and the industrial disputes that we face.
The Conservatives say that our train operators are better than they would be if they were state owned, but many of our train operators are state owned—just not by this state. Dutch democratic decision takers believe that passengers in their country deserve rail services that involve guards ensuring the safe closure of doors, but here in England, Abellio is awarded a franchise that is based on the removal of that safety measure, and once the franchise is awarded, the Government claim that any disruption caused by industrial action is nothing to do with them. The franchising system reduces every decision to what the train operator can afford to do within the franchise it has agreed. I want a railway based on the best interests of passengers and of our country.
I wanted to take up some of the points made by previous speakers, including the Secretary of State, with which I completely disagreed and which, frankly, were fake news. If we look at the evidence and compare train fares in the United Kingdom and European countries—their state operators own many of our franchises—the difference is stark. I do not accept that this is about particular fares in peak periods.
It is worth looking at the German-owned operators. Deutsche Bahn owns Northern Rail, which is the principal operator in my region. Some 42% of Deutsche Bahn’s revenue is made outside Germany, much of it here in the UK, but 93% of its investment is in the German railway, so the company is creating profits here to improve services back in Germany.
It is clear that regulated rail fares have risen by an average of 32% since 2010, which is three times faster than the average median wage has grown. The Secretary of State said that fares increased more rapidly, or to higher levels, under the previous Labour Government, but we have to factor in average wages. The Conservative policy of raising regulated fares by the retail prices index ensures above-inflation fare increases every year. Compare that with Labour’s stance as set out in the motion, which I support. We would peg fare rises to the consumer prices index, which would save the average season ticket holder £500 over the course of a year. That would affect everyone’s constituents. Indeed, the annual cost of a season ticket for one of the Prime Minister’s constituents travelling between Maidenhead and Paddington has risen by £732 since 2010.
Passengers on our railways pay some of the highest fares in Europe for increasingly unreliable and crowded services, and that has been my experience. Passengers, our economy and our environment need affordable fares and reliable services, which I do not think the Tories’ policy is capable of delivering. Labour would take back our railways into public ownership as franchises expire and use the savings to cap fares, and we would upgrade and extend the rail network.
In the year since Abellio was awarded the franchise, fares have risen by over 12%, yet wages have increased by only 1.8%. Performance targets have been missed, many routes have been overcrowded, stops have been skipped—that has left passengers stranded—and customer satisfaction has not improved. All the while, Abellio sends its profits back to be invested in the Dutch railway network.
My constituency was once the centre of the British locomotive manufacturing industry. As a result of privatisation, British Rail’s world-class engineering and manufacturing divisions were sold off to foreign companies. They have subsequently been run down to the point where much of the UK’s rolling stock is imported from Europe or Japan, with virtually nothing exported from the UK. Other nations view their railways as a core part of their industrial and advanced manufacturing strategies. Restoring the public ownership of rail franchises would be an excellent first step towards a renaissance in the wider railway industry in Britain, the nation that gave railways to the world. I will be supporting the motion tonight.
The announcement has hit my constituents hard. Many fear they will lose their jobs or have to give up work because the changes to the timetable will mean they cannot balance, or rearrange their lives around, their family commitments. Rail users nationwide have been betrayed by this Government, but Bedford commuters are taking a bigger hit than most. Bedford passengers are being forced into trains run by Govia Thameslink, which we learned today is the worst train operating company in the country. It is clear from the NAO report that the Government awarded the franchise to Govia in the full knowledge that disruption would be very likely. Bedford passengers have felt that disruption.
There is something fundamentally wrong with the franchising process. I expect the Transport Secretary to recommend to East Midlands Trains and Thameslink that Bedford rail users are entitled to reduced fares for their reduced services. Bedford is a growing commuter town, and the use of services is increasing year on year. It markets itself as an affordable place to live with a 36-minute commute to the capital. Over the last five years, the use of Bedford station has risen by 20%. The Government should be improving and increasing services, not reducing them, and I hope that the Transport Secretary will now commit to doing so and ensure that the new franchise includes a solution for peak-time trains to be reintroduced in Bedford.
When I asked Northern Rail why it had seen the need to raise prices by so much, it simply said, “Because we can.” This franchising model is a licence to print money and rip off commuters. My constituents tell me that they do not even want a seat on a train; all they want is to be able to stand up and not get pressure bruises, have their feet stood on or have to stand crammed with three other people in a stinking toilet space. Those are the sorts of journeys that constituents are suffering for an hour or more—we have the longest journey times in Europe—to get to work. The Minister might think it is funny, but will he ride a commuter train from my constituency to experience the service that my constituents face? I ask him to address that, because the Government do not seem to understand the needs of commuters—ordinary working people who need a decent train service at a time when our roads are congested and overcrowded.
There is no investment where it is needed. We get no answer from the Department for Transport on the Hope Valley capacity scheme, relating to journeys between Manchester and Sheffield—the most crowded and needed services. That small increased capacity scheme has sat there for 18 months. That is the record of this Government. They are failing commuters and the British people.
The rail sector is full of fantastic people, but it is distracted from its core function of providing passengers with affordable access to a fully integrated system—train and track, wheel and steel—that works across the entire network and enables seamless intermodal travel. While the Secretary of State is firmly at the faultline, defending a broken system that he has made far more centralist in its control than even Labour’s national rail service will be, it is passengers who have to straddle the cracks, continually having to pay, and pay again, for the basic purpose of going to work or having a day out with the family, and as we have heard, they pay for poor performance, as my hon. Friend the Member for Croydon Central (Sarah Jones) set out.
It is not just Labour Members who are increasingly highlighting the failure of the Government; the hon. Member for Cleethorpes (Martin Vickers) also spoke of problems with franchising. “Putting passengers at the heart of the rail service” should be the Government’s mantra, but sadly it is not. Research by Transport Focus, the official voice of the travelling public, found in the largest survey of its kind that failure on ticketing is the No. 1 issue for passengers. The issue is not only the 32% rise in fares since 2010—three times the rise in wages, as my hon. Friend the Member for Easington (Grahame Morris) said—the 3.4% increase on last year’s ticket prices and the 3.6% increase for season ticket holders; everyone believes that they are being diddled out of a fair price—and they are right. There is different pricing depending on which operator runs the service, what time a person logs on to book their ticket, and when and at what time of day their journey is.
When this is coupled with extortionate ticket price increases, passengers ask where their hard-earned cash is going—and it is a good question. Let me tell them: £725 million went straight into the pockets of shareholders. While Thomas might be under the Fat Controller’s orders, today passengers are most certainly under those of the fat cats. It is a great train robbery. Then there is the financial haemorrhage from multiple tiers of private subcontractors across the network, each taking their cut, and the exorbitant cost of leasing trains and the huge profits harvested there. Fragmentation brings additional costs, too. But this scandal pales into insignificance when passengers consider that when Richard Branson’s Virgin Group gets into a bit of a pickle, it goes cap in hand to the Secretary of State, and makes demands of him. Just look at how quickly the Secretary of State buckled on this—a point made eloquently by my hon. Friend the Member for Garston and Halewood (Maria Eagle), joined by my hon. Friends the Members for Gateshead (Ian Mearns), for Keighley (John Grogan), for Bradford South (Judith Cummins), for Blaydon (Liz Twist), and for Glasgow North East (Mr Sweeney).
The Department for Transport, under the Secretary of State’s orders, set up a franchise on the east coast that would involve Network Rail in delivering infrastructure upgrades, but due to the Government’s failed control period 5 process and the scaling down of the infrastructure upgrades, Network Rail was unable to deliver. The Government did not even speak to Network Rail about this when touting for an operator who would rip the service out of public hands—which, by the way, put £1 billion into the Treasury, to be reinvested in public transport. No, they just blindly put out a contract that was undeliverable, and the Government need to understand that it is their responsibility; they let the franchise. VTEC said it could not reap the gains it was hoping to under the infrastructure improvements, and guess what it did? It went to the Government to put the pressure on and now has been let off £2 billion, and the Secretary of State will not come to the Dispatch Box to deny this fact. It is a complete and utter shambles, as are so many other services; we have heard today from my hon. Friends the Members for Cambridge (Daniel Zeichner) and for Plymouth, Sutton and Devonport (Luke Pollard) about the impact these services are having on their communities.
So not only are the passengers paying for this now, but they are also having to prop up dodgy deals. And they are dodgy deals: we just need to look at the way these train operators are working their way through the system to get as much money as possible not just out of ticketing, but also by threatening to sue the Government and seeking compensation payments. It is a complete scandal.
The problems are clear: a failed, fragmented franchise system; private profits over passenger interest, with a resultant decline in patronage, as we are now seeing; and a Secretary of State who refuses to put the passengers’ interests at the heart of the railway. That is why Labour will introduce a new public railway owned by the public and working for the public. This is not about going back, as we will not revisit the models of railways past, but take us forward—and not just take our rail services forward, but our economy too.
Drawing on global best practice, Labour’s rail system will really be for the many and not the few—fares overhauled; smart ticketing; new lines opening; more capacity; more seats; more trains; embracing high-tech and digital rail; making space for freight and smart logistics; clean and green with electrification, not a return to dirty diesel; planning for the long term; and no more on-off, start-stop funding. The whole railway system will be working as one, with passengers and businesses knowing the deal and being at the heart of the deal, as my hon. Friend the Member for Ynys Môn (Albert Owen) has called for for Wales—and my hon. Friend the Member for Glasgow North East has said he does not want to see the fragmentation reintroduced now by the Scottish Government.
As my hon. Friends the Members for Liverpool, Walton (Dan Carden) and for Ipswich (Sandy Martin) said, we must make our railways safe, and we will make them safe and accessible by ending the scrapping of the guards—a resolve the trade unions are calling for today—so that disabled people can have their dignity restored in using rail, while women can feel safe on trains both day and night. This is the rail service that the British people are demanding, and it will take a Labour Government to deliver it.
Before I sit down, may I welcome the new Transport Minister to his place, and hope that he does not take to defending the indefensible in his new role, as he sought to in his previous role earlier this week? We have a transport crisis and we need this Government to do something about it or, better still, make way for a Government who will.
A lot has been said in today’s cordial debate—it has certainly been a more pleasant debate for me to sit through than the urgent question on Monday—and I will endeavour to respond to as many of the points raised as possible, but let me start by recapping some of what has been achieved, initially by looking at privatisation in the round. The statistics are compelling: last year we published our rail spending commitments for 2019 to 2024, and we will be investing £48 billion in our railways, as well as investment from private sources.
My right hon. Friend the Member for Derbyshire Dales (Sir Patrick McLoughlin) asked for specific comparisons between investment from 1997 to 2010 and from 2010 to 2020. As we have repeatedly made clear, this Government are making the largest investment in our railways since the Victorian era, with £48 billion over the five years from 2019. Let me give the House an example of what that means in practice. We will have ordered 7,122 vehicles for the rolling stock fleet, compared with 5,720 in the period from 1997 to 2010. That should give Members a feel for the tangible and practical impact that the increased investment will have. It will mean improvements in punctuality and reliability for passengers, as well as supporting thousands of jobs in the supply chain and activity in the wider economy.
The privatisation of our railways has succeeded. Passenger journeys have more than doubled since 1995, and we have a claim to being the most improved railway in Europe, and the safest major railway, too. And all this is happening in what is not only one of the oldest railway networks in the world but one of the most intensively used. In fact, more people are travelling on our railways today than in any year since the 1920s, and on a smaller network. It is thanks to this success that we are investing £38 billion in Crossrail and HS2 in the period up to 2019, and £48 billion in the years to come.
Before Christmas, my right hon. Friend the Secretary of State set out a new approach to delivering rail services. It does not require the colossal reorganisations of the kind that nationalisation would entail. It will deliver the best of both worlds, keeping the benefits of privatisation while maintaining vital infrastructure in public hands and preparing our railway to meet the challenges of the future. Earlier in the debate, the Secretary of State addressed the recent accusations regarding the east coast franchise. It is wrong to describe this as a bail-out. When Virgin Trains East Coast was awarded the contract, it committed £165 million to support the business if it failed to perform as expected. As my right hon. Friend said, we will hold the company to that commitment in full. It has met all its commitments to the taxpayer so far and it is continuing to do so. Make no mistake: we will hold all guarantors, including Stagecoach, to those financial commitments.
We have been making significant progress with industry on the Secretary of State’s vision for the east coast partnership from 2020, and on plans to meet that commitment. We stand by that commitment in full. I was asked about a direct award to Virgin-Stagecoach, and I refer the House to the answer that the Secretary of State gave earlier. My Department is preparing contingency plans, as we do not believe that the Virgin Trains east coast franchise will be financially viable through to 2020. We intend to return to the House in due course, once those plans are in place.
Many hon. Members raised the issue of fares. These are at the heart of the massive investment that is going into the railways, and it is of course right that that investment should be derived not just from taxpayers’ money. Passengers benefit from the improvements that our investment programme is delivering, and it is right that they make a contribution towards it. On average, 97p in every pound that passengers pay—
Question put forthwith, That the Question be now put.
Question agreed to.
Main Question accordingly put.
Question agreed to.
Resolved,
That this House believes that rail franchising is failing to provide adequate services for passengers or value for money for taxpayers; notes that regulated rail fares have risen by 32 per cent since 2010 while planned investment has been cancelled; opposes the recent bail-out of Virgin Rail Group East Coast; and calls on the Government to run passengers’ services under public sector operation.
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