PARLIAMENTARY DEBATE
Stations: Step-free Access - 18 March 2025 (Commons/Westminster Hall)

I will call the Member in charge to move the motion, and I will then call the Minister to respond. There will not be an opportunity for the Member in charge to wind up, as is the convention for 30-minute debates. I exhort Members to think of what I just said a few moments ago. I call Mr Paul Kohler to move the motion.

I beg to move,

That this House has considered step-free access at stations.

It is a pleasure to serve under your chairship, Mr Dowd. We are here today to discuss an issue of great importance to many across the country. No one could accuse this Government of dragging their feet on reform of our public transport system. With the Bus Services (No. 2) Bill en route to the Commons from the Lords, the rail reform consultation and the call for ideas on an integrated transport strategy, big steps are under way. All that activity presents us with a real opportunity to put accessibility at the heart of our public transport system to deliver a network that will serve everyone—but the devil will be in the detail and it is incumbent on the Government to move on from lofty rhetoric to the hard reality of making our transport system accessible.

More than 60 million people in the UK have a disability, or around a quarter of the total population. Those living with a disability take 28% fewer journeys than those who do not—a telling indictment of our current provision. There are issues on all forms of public transport, but arguably the greatest obstacles exist in rail services. According to a study by Transport for All, only 30% of disabled respondents said they used trains with confidence, and 10% said they do not use them at all. There are many reasons for this, including overcrowded trains and inadequate toilet provision. However, the biggest issue remains the absence of step-free access. Currently, only about a quarter of train stations are fully step-free from street to platform, making much of the rail network unusable for wheelchair users, and incredibly difficult for those with other mobility issues.

Yes, I agree. It is not just about the physical provision, but having staff available, which I will come on to later in my speech.

As I was saying, accessibility is a problem not only for wheelchair users but for those with other mobility issues, including those with pushchairs or luggage, so we need to address the problem of step-free access. The Government have made some progress on this in recent years—though by no means enough—via the Access for All scheme. Since its inception in 2006, it has provided step-free access to around 300 stations, something that should be acknowledged.

I was very proud to recently cut the ribbon at the new Motspur Park station, which is now fully step-free for the first time in its 100-year history. After a decade-long campaign by local Lib Dems and efforts by my predecessor, we finally achieved what local Tories in Wimbledon said was impossible: delivering a station of which all users could take advantage.

I congratulate the hon. Member on his work on the station in his constituency. In my constituency, Northwich station has been without a step-free crossing since 2013, when the barrow crossing was closed. He will be aware that the Government have set out, as part of Great British Railways’ six objectives, that accessibility should be part of that. I am sure he welcomes that. Does he agree with me that we need to see another round of Access for All applications while Great British Railways is being established, so that there can be a pipeline of work while that is going on?

Yes, indeed. Access for All stalled under the previous Government and we must give it new impetus. The hon. Member is absolutely correct.

I thank my hon. Friend for giving way and setting out the challenges. One of the challenges for me as a Scottish MP is the fact that the Scottish Government are responsible for nominating stations for Access for All, but it is a UK Government fund. My own station of Leuchars for St Andrews is a huge challenge because of the vast numbers of people who come to visit St Andrews. I understand the Leader of the House said that the Minister was considering the future of the Access for All fund. Does ,y hon. Friend agree that what we are hoping to hear this morning is a commitment to that fund?

I entirely agree with my hon. Friend. We absolutely need a commitment from the Government. That is what we are looking for today. Now where was I up to?

Will my hon. Friend give way?

Yes—that might be useful, while I look for my place.

I am grateful to my hon. Friend for allowing my intervention and for making such a great speech. Many stations, such as Whitchurch station in north Shropshire, are well advanced through the Access for All scheme, but funding has been pulled at the last minute. Does he agree that there is a really good pipeline of work ready to go and ready to be built, and it would be great if the Government could reopen the scheme and get on with those that are ready to go?

My hon. Friend is absolutely correct— I had got to exactly that point in my speech. Despite the successes, the Access for All scheme has failed to deliver on its potential, but hon. Members need not take my word for it. In May 2024, the current Rail Minister, Lord Hendy, then chair of Network Rail, said Access for All had “significantly underperformed” over the previous five years, having stalled under the previous Government. Of the 149 schemes due to be completed in that period, only 77 were—and, in what seems to be a first for a Government infrastructure project, there was an underspend of £99 million.

I thank the hon. Member for securing the debate. East Croydon station in my constituency is the 21st most used station in Great Britain. It has a bridge that has been closed for 10 years, despite the use of local taxpayers’ money, national funding and developer funding. We also have Norwood Junction station, which is the 79th busiest in the country and has no lift access at all. Does he agree that this is not just about reinvigorating the Access for All scheme, but about ensuring that it is delivered consistently, that we create local partnerships and that what is delivered makes sense to the people who are impacted?

I agree entirely with the hon. Member. All those components have to come together.

I must remember where I get to in my speech when I take an intervention. In an answer to a written question, I have been informed that an internal review into the shortcomings in the scheme has been conducted but has not been released. I therefore ask the Government to commit to doing so today. Many more stations have not even secured funding to begin the journey to step-free access. Stations in my constituency, including Malden Manor, South Merton and Morden South, are still waiting, with no prospect of anything happening any time soon.

There are also problems with the requirements that govern station modernisation. Believe it or not, it is not a given that step-free access will be incorporated in any new scheme. The current regulations state that if development is taking place at a station that serves under 1,000 passengers a day and there is another step-free station within 50 km—yes, 50 km—no step-free access needs to be included in the scheme; rather, there needs just to be some form of provision to include it at a later date. We all appreciate the need to spread developments across the network, but do the Government really think that 50 km is a practical distance to travel to use an accessible station?

I thank the hon. Member for giving way—he might like to mark where he is in his speech. I pay tribute to him for his speech. Swanscombe station, in my constituency, is not part of the Access for All programme at the moment, but it sits in a deep chalk cutting with no step-free access and with steep stairs, and is therefore completely inaccessible to local people. The transport misery for residents is increased because the main road out of town, the A226 Galley Hill road, has collapsed and has been unusable for two years. Does he agree that Access for All has not achieved its aim of ensuring that very many stations are accessible, and that far too many have lain outside the scheme for too long?

Like other hon. Members, the hon. Gentleman makes the point that this is an issue across the country. It absolutely needs to be addressed if we want to make our transport system fit for all residents.

If a development is already taking place, surely that is the ideal time to ensure that the station is step-free, instead of causing disturbance at a future date. Wimbledon Chase, in my constituency, is about to undergo a major redevelopment, but step-free access is not being provided. That makes no sense. I understand that the previous Government conducted a consultation on potential changes to the regulations, so do the Government plan to move forward on this issue?

Bristol Parkway is well used by people from my constituency, but those with mobility issues have faced lifts being out of action for weeks on end. Does my hon. Friend agree that not only do we need step-free access at stations, but it is vital that that access is reliable and properly maintained? That should be a subject for regulation, too.

My hon. Friend makes a good point; I got to the point in my speech entitled “Lifts out of action”, so I will start that now—how prescient of her.

The issue is not only the lack of step-free access. Even where there is provision, it is often unreliable. It is clearly unacceptable that those who rely on step-free access to plan their journeys—based on the limited number of stations available—discover only on arrival that the lift is out of action. The Office of Road and Rail found that there were more than 5,000 lift faults on the network from April to October last year—an increase of 9% on the same period the previous year. Furthermore, there has been a deeply concerning increase in the number of entrapments. The number of entrapments went up by more than a fifth in the last six months, with almost 400 entrapment events from April to October 2024 and an increase of 42% on the number of entrapments of more than 75 minutes.

The situation on the London underground last year was even more appalling. Only 92 out of 272 London underground stations are step-free, but those are often out of action, not just from faults, but due to a lack of staffing. A recent Lib Dem freedom of information request showed that there were 1,254 incidents last year, totalling 6,197 hours when the lifts were working perfectly well but train staff members were not there, meaning that those who rely on them cannot use the station.

Will the hon. Member give way?

Order. Paul Kohler.

Wimbledon Park tube station in my constituency had the highest number of incidents, with the lifts not working on a shocking 132 occasions. That was not always the case; in 2015 there were only 65 occasions across the whole year. Things deteriorated from that point, and in 2019 the Mayor of London told the London Assembly that he had been

“clear with Transport for London…that these instances must be further reduced.”

Sadly, that did not happen, and the situation has continued to deteriorate year on year. I appreciate that it is primarily a matter for the Mayor, but will the Government please raise that issue with him?

Time is short, so I will finish up, but we must note that lifts are by no means the only issue. Even if individuals can reach the platform, boarding the train is often incredibly difficult, and 67% of station platforms are too narrow for wheelchair users to turn at the base of a ramp. It is estimated that just 2% of stations actually have level boarding between the train and the platform. That is simply not good enough.

My hon. Friend is laying out the case very clearly for more certainty about the future of Access for All funding, and the real, crying need for many of our communities to have level access to public transport. Does he agree that stations such as Bredbury in my constituency, where a passenger can travel in one direction with level access but not in the other, are affecting people’s decisions about whether to take employment—making this a growth issue for our country, not just a fairness issue?

My hon. Friend has also shown how prescient she is, because I am about to reach that point in my conclusion. It is clear that the Government need to take urgent action on all this. There is a desperate need to get our economy growing, and ensuring that our infrastructure is accessible should play a key part in that. We hear today that the Government are reviewing the benefits system to get more people back to work. Surely they see that making public transport accessible is a crucial part of that endeavour. Accessibility is not just a good-to-have; it is vital to creating a more inclusive and productive country. I hope the Government are listening.

It is a pleasure to serve under your chairship, Mr Dowd. I begin by congratulating the hon. Member for Wimbledon (Mr Kohler) on securing this important debate on step-free access at stations. We all recognise how vital our transportation system is to the daily lives of millions across the country. It is the backbone of our economy, connecting people to jobs, opportunities and essential services, while also enabling people to spend time with friends and family. Crucially, it is also about ensuring that everybody, regardless of their mobility, can access those same opportunities.

At a recent meeting hosted by a fantastic organisation based in my Halifax constituency called Lead the Way, which provides invaluable guidance and support to people with learning disabilities and to their families and carers, I had the opportunity to hear directly from constituents about the significant impacts that inaccessible travel can have on their lives. As I said to those constituents, and I say to Members today, I absolutely share the passion for delivering transport infrastructure that is not only efficient, but inclusive. The principle of step-free access at stations is a vital element in ensuring that we have a transport system that works for everyone.

The Government’s ambition is to see everybody using our transport network with ease and confidence. That means giving disabled people, older people and those with additional needs access to the services that many of us take for granted. Since 2006, the Access for All programme has been pivotal in advancing that goal. Since launching, the programme has developed step-free, accessible routes at more than 260 stations, as well as smaller-scale improvements at more than 1,500 stations, including accessible toilets and improved customer information systems. The Department has been clear that the need for step-free access at our stations is not just a matter of convenience, but a matter of fairness. That is why, since April 2024, 22 stations have been completed under the Access for All programme, with a further five due to be completed by April 2025.

A constituent with mobility issues recently wrote to me about his concerns about Wivelsfield station in Burgess Hill. It was part of the Access for All scheme, but the money for improvements has yet to be forthcoming. It is another example of a station like that mentioned by my hon. Friend the Member for Wimbledon (Mr Kohler), where one side of the platform is accessible but not the other. Will the Minister ask officials to look into what is happening at Wivelsfield station and write to my office with an update on progress?

I thank the hon. Member for her contribution, which has been noted and heard. I am just coming to an update on the Access for All programme. As I mentioned, 22 stations have been completed under the programme, with a further five due to be completed by April 2025. That will be the highest number of stations completed in any single year since the programme began, but we know our work is far from done.

Much of our rail network was designed in the Victorian era. It was an impressive engineering achievement for its time, but it falls short of meeting the accessibility standards that 21st century passengers rightly expect. Today, only a fifth of stations across Great Britain offer step-free access to and between all platforms. However, it is important to recognise the progress made, with 75% of journeys now passing through step-free stations, which is a significant improvement on 50% in 2005.

I share hon. Members’ frustrations that changes have not happened at the pace people would like to see. The Network Rail performance at the end of control period 6 was not good enough, with a number of projects late and over budget. We have taken steps to rectify that, including restoring a strong national oversight team at National Rail, so that best practice between routes and regions can be shared.

Under the previous Government, 310 nominations were received from Network Rail, train operating companies and other strategic transport organisations for the next round of Access for All. Last year, a list of 50 stations selected for initial feasibility work was announced. I am pleased to report that significant progress has been made with those studies. To date, 29 feasibility studies have been completed, with remaining studies on track for completion by the summer.

Will the Minister commit to those stations that have had their design and feasibility studies done? Some had commitments from the Minister in the previous Government, before the election was called. Can she commit to getting on with those stations? It is extremely frustrating for residents in places such as Whitchurch, who thought they were getting Access for All but have had the rug pulled from under their feet.

We will continue to take the Access for All programme forward as fast as funds allow. We will write to her with any updates we can provide. We are strongly committed to making the oldest railway in the world accessible to everybody and we will announce the stations progressing to design in the summer. We remain committed to building on progress and Ministers are carefully considering the best approach for the Access for All programme in control period 7. The Department for Transport will provide updates to all stakeholders in due course.

Can we get a timescale on that? It sounded like lots of warm words and commitment and passion, but, as my hon. Friend the Member for North Shropshire (Helen Morgan) said, there are now communities waiting with expectation. What timescale is the Department working to?

We will be able to make an announcement over the summer. I will not stand here today and make unfunded spending commitments—as Members will probably appreciate, that would be far above my pay grade. We will announce the stations that are progressing to design in the summer and the outcome, most likely, after the spending review.

The programme is, of course, vital to ensure that people with disabilities, parents with prams, who Members have mentioned, and older people, as well as anyone with reduced mobility, are not excluded from our public transport system. It is about giving everyone the same opportunity to travel freely, with dignity and without encountering unnecessary barriers.

Access for All is just one element in improving access to railway stations, and I will highlight some recent successes. The Elizabeth line has made significant strides in improving station accessibility across all 41 stations on the line, setting a benchmark for future projects, including level boarding from platform to train in its central section. That means that passengers with wheelchairs or other mobility aids can board trains without the need for assistance, thanks to the alignment of platforms and trains at the same level, which is a significant achievement for inclusive design.

Another notable example is the Northumberland line project, with all six of its new stations having step-free access. That ensures that everybody, regardless of their physical ability, can access a service, eliminating barriers and promoting equality. The stations are designed to accommodate passengers with mobility challenges by providing ramps, lifts and other accessible features. We are also pleased that the trans-Pennine route upgrade is set to deliver step-free access at all but one of its stations once the upgrade work is complete.

In addition to those specific projects, the broader rail industry is taking steps to improve step-free access in both existing and new stations. The Office of Rail and Road plays a crucial role in that effort by setting guidelines and taking enforcement action against companies that fail to meet accessibility requirements. The industry is held accountable to standards that require a commitment to step-free access as part of its service offering. When those requirements are not met, the Office of Rail and Road can take the necessary actions to ensure compliance, which may include fines or forcing the implementation of corrective measures.

I have highlighted the importance of delivering step-free access across Great Britain, which reflects the Government’s unwavering commitment to improving accessibility. Programmes such as Access for All, alongside major advancements such as the trans-Pennine route upgrade and the Elizabeth line, demonstrate the progress that we are making.

In conclusion, I urge all Members to continue to advocate for step-free access at stations, not just as an aspiration but as an essential part of our transport infrastructure. Together, we can ensure that no one is left behind. The journey towards an accessible and inclusive transport system is one that we can and must complete.

I again thank the hon. Member for Wimbledon for securing this important debate and I thank everyone else here for their contributions to it. I wish you all a great day.

Question put and agreed to.